S1923000018 Rev.

STAR ONLINE PUBLICATION
Case Number: S1923000018 Rev A
Release Date:
09/30/2020
Symptom/Vehicle Issue: Water Leak From Front Or Rear Of Sky Slider Open Top
Discussion: A leak coming from the far corners (front or rear) of a Sky Slider could
be the result of water leaking under the side seals. The side seals are sealed to the
body with butyl. If the butyl is not “bedded” or sticking to both the seal and the body or
if there is a skip/void in the butyl water could go under the seal and come in to the
Jeep.
Fig 1 water leak path
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.2 02/06/2017
STAR ONLINE PUBLICATION
To repair a front or rear corner leak see the below steps.
1. Using a trim stick push the seal towards the body side. Insert the trim stick
between the closed Sky Slider top cover and the seal (fig 2). Apply pressure
outward pushing the seal against the outside of the roof. Work from front to rear
making sure the butyl is wetted out (bedded) the full length of the seal. Then
perform a water test to confirm a fix. If still leaking go to step 2. If water leak is
resolved- return vehicle to the customer.
Fig 2 applying pressure to wet out (bed) the butyl.
2. Roll the edge of the seal carefully up and inspect for voids in the butyl (fig 3). If
any gaps are found, insert a small rope of butyl under the seal. Wet out (bed) the
butyl using process in step 1.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.2 02/06/2017
STAR ONLINE PUBLICATION
Fig 3 inspect for butyl void(s).
3. Perform another water leak test.
Verification:
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.2 02/06/2017