A9120302061295_1
Service Bulletin Details
Public Details for: A9120302061295_1
This informational bulletin explains how usb damage can occur.
Models from 2020
| 2020 AUDI A3 |
| 2020 AUDI A6 |
| 2020 AUDI A7 |
| 2020 AUDI A8 |
| 2020 AUDI Q3 |
| 2020 AUDI Q7 |
| 2020 AUDI RS3 |
| 2020 AUDI RS6 |
| 2020 AUDI RS7 |
| 2020 AUDI S3 |
| 2020 AUDI S6 |
| 2020 AUDI S7 |
| 2020 AUDI S8 |
| 2020 AUDI SQ7 |
Models from 2019
| 2019 AUDI A3 |
| 2019 AUDI A6 |
| 2019 AUDI A7 |
| 2019 AUDI A8 |
| 2019 AUDI Q3 |
| 2019 AUDI RS3 |
| 2019 AUDI S3 |
| 2019 AUDI S6 |
| 2019 AUDI S7 |
| 2019 AUDI S8 |
Models from 2018
| 2018 AUDI A6 |
| 2018 AUDI A7 |
| 2018 AUDI A8 |
| 2018 AUDI RS6 |
| 2018 AUDI RS7 |
| 2018 AUDI S6 |
| 2018 AUDI S7 |
| 2018 AUDI S8 |
91 MIB2+: USB socket inop, mechanical or ESD damage 91 20 30 2061295/1 November 10, 2020. Model(s) Year VIN Range Vehicle-Specific Equipment A6, S6, A7, S7, A8, and S8 2018 - 2020 All MIB2+ A3, A3 Cabriolet, S3, RS 3, and Q3 2019 - 2020 All MIB2+ Q7, SQ7 2020 All MIB2+ RS 6, RS 7 2018, 2020 All MIB2+ Condition Customer states: No media playback via USB. The USB device is not detected. Android Auto/Apple CarPlay does not work. Workshop findings: The USB port shows deformation or damage (Figures 1 and 2). A DTC pointing to the USB Interface is entered in the information electronics control module, J794 (address word 005F). Figure 1. Pin damage. Page 1 of 3 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Figure 2. USB damage. Technical Background Possible causes: The USB connector has been forced into the port at a crooked angle. A non-standard USB cable/drive has been used. Many low budget USB cables available online are not compliant with the USB standards (outside of the dimensional tolerances) and can damage the USB interface in the vehicle. A “prank” device (so-called “USB-Killer”) has been used in the vehicle. An electrostatic discharge has damaged the USB interface (e.g. pins were touched). Production Solution Not applicable. Service If no physical damage is visible: Ask the customer exactly which USB cables/devices were used with the vehicle. Explain the possible causes (see Technical Background) to the customer. Note: A set of compatible USB cables is offered via Audi Genuine Accessories. Page 2 of 3 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Warranty This damage is due to outside influence and is not covered by any Audi Warranty. Additional Information All part and service references provided in this TSB (2061295) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. ©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies, and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Page 3 of 3 © 2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.