TJ35104.2.0-2020

VOLVO CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
Cup Holder Shutter sliding too easy
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 35104.2.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2020-09-23
2020-09-29
FUNC DESC:
FUNC GROUP:
Storage basket; storage tray;
storage sh
8825
Page 1 of 10
“Right first time in Time”
Attachment
File Name
TJI-518386-1_1_0_en-US.pdf
File Size
2.3372 MB
Vehicle Type
Type
Eng
Eng
Desc
Sales
Body
Gear
224
225
225
227
Steer
Model Year
2019-9999
2019-2019
2019-2019
2019-2019
Plant
Chassis range
21
22
0000448-9999999
0000001-0347053
0000001-0347637
0000001-0030010
Struc Week
Range
201835-999952
201817-201919
201838-201919
201846-201919
CSC Customer Symptom Codes
Code
VV
WM
Description
Center console/Cup holder problems
Center console/Lid difficult to open/close or broken
VST Operation Number
VST Operation Number
98743-2
Description
Cup holder shutter adjustment acc. to TJ 35104
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2020 VOLVO CAR USA, LLC
Technical Journal 35104.2.0
DTC Diagnostic Trouble Codes
Rows beginning with * are modified
Note! If using a printed copy of this Technical Journal, first check for the latest online version.
DESCRIPTION:
* Vehicle type S60 added.
If the cup holder shutter in the center console opens or closes too easy, see Service.
SERVICE:
Add tape, p/n 31217977 according to the attached instruction. The tape should be applied on passenger’s
side.
Warranty claim info:
To get warranty claim accepted for a job described in this TJ, please use the attached VST OP number.
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use
concern area “Vehicle Report” and sub concern area “Support not needed”, use function group 8825.
To view TJ attachment continue to next page. This TJ has one attachment.
Page 2 of 10
2020-09-29
Volvo Car Customer Service
Title
Cup holder shutter
Action
Product fix
Issue
1
Date
2019-12
TJ Instruction VCC-518386-1
Reason
First issue
Affected vehicles
Model year
2019, 2020
2019, 2020
2019, 2020
Materials
Tape
Model
S60 (19-)
V60 (19-)
V60 Cross Country
(19-)
Qty.
0.1
Materials
Part No.
31217977
Notes
Page
1(8)
Operation number:
98743-2
TJ Instruction VCC-518386-1
Page 2 ( 8 )
Adjustment
Color symbols
Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
TJ Instruction VCC-518386-1
Page 3 ( 8 )
Remove floor console , refer to:
Removal, replacement and installation
8 - Body and interior
88 - Interior equipment
882 - interior equipment
Note! The graphic shows the back of the
component before removal.
Loosen the marked detail.
TJ Instruction VCC-518386-1
Page 4 ( 8 )
Note! The number of connectors may vary
depending on the vehicle's equipment level.
Disconnect the connector.
Remove the marked part.
Note! The graphic shows the back of the
component before removal.
Remove the screws.
Remove the marked part.
TJ Instruction VCC-518386-1
Page 5 ( 8 )
Remove the screws.
Note! Orientation view
TJ Instruction VCC-518386-1
Page 6 ( 8 )
Remove the screws.
Fold marked part aside.
TJ Instruction VCC-518386-1
Page 7 ( 8 )
Loosen the marked detail.
Note! Only use the specified material.
TJ Instruction VCC-518386-1
Page 8 ( 8 )
Note! Orientation view
Caution! Make sure the component is fitted
as illustrated.
Note! Only use the specified material.
Installation
To install, reverse the removal procedure.