S2008000161

Service Bulletin Details

Public Details for: S2008000161

Satellite radio not working


- 2020 -

Models from 2020
2020 JEEP GLADIATOR
2020 JEEP WRANGLER 
STAR ONLINE PUBLICATION
Case Number: S2008000161
Release Date:
10/22/2020
Symptom/Vehicle Issue: Satellite Radio Not Working
Discussion:
Satellite radio may be inoperative or not working at times. Radio may show
acquiring signal message on radio screen. Check for any codes in radio, Check for satellite antenna
shorted codes, like B156B-11 Satellite Radio Antenna-Circuit Shorted to Ground. Check the satellite
antenna cable routing for any signs of damage and check cable pin terminals. Check the left front
door area for satellite antenna cable pinched behind left front door footman loop bracket. Repair as
required.
Fig1
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
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