S2008000154 Rev.

STAR ONLINE PUBLICATION
Case Number: S2008000154 Rev. A
Release Date:
10/28/2020
Symptom/Vehicle Issue: B1053-64 RFHM (Kin Communication) - Signal Plausibility
Failure Set In The RF Hub. Unable To Shut Off Ignition, EVIC Displays Service
Passive Entry
Discussion: The customer may state the vehicle cannot be shut off and the message
“Service Passive Entry Vehicle Will Not Shut Off Or Restart” is being displayed EVIC at
times. Upon scanning the vehicle for DTC’s you will find B1053-64 RFHM (Kin
Communication) - Signal Plausibility Failure set in the RF Hub.
Repair: Engineering is currently working on a RFH software update with an anticipated
release date in the 1st quarter of 2021. Replacement of the RFH or any other
components will not resolve this issue.
As an interim resolution, perform the procedure outlined below to shut off the ignition.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
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Note: Ensure the vehicle is parked in a safe location which is accessible by a tow
vehicle. The vehicle WILL NOT RESTART after performing this procedure unless the
fault is cleared or the battery is disconnected
Step 1: Using the EVIC Controls, enter to the “Settings” Menu
Step 2: Navigate and select “Saftey&Assist Vehicle Shut Off”
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
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Version 4.2 02/06/2017
STAR ONLINE PUBLICATION
Step 3: The warning message that the vehicle will not restart is displayed. Press
and HOLD the EVIC OK button. A timer bar will appear.
Step 4: Once the timer has completed and the “Press Brake” message is
displayed. You must release the OK button.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.2 02/06/2017
STAR ONLINE PUBLICATION
Step 5. First, press and hold the brake pedal AND THEN press and hold the OK
button. The Press Brake timer will start.
Once the Brake Timer completes, the ignition will shut off.
This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does
not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be
similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate
course of action.
Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no
solution is found
FCA US LLC
Version 4.2 02/06/2017