T-SB-0035-20 Rev

T-SB-0035-20
Rev2
April 14, 2020
Battery Maintenance During PDS
Service
Category
General
Section
Pre-Delivery Service
Market USA
Applicability
YEAR(S)
MODEL(S)
2021
4Runner, Avalon, Avalon
HV, C-HR, Camry, Camry
HV, Corolla, Corolla
Hatchback, Corolla HV,
Highlander, Highlander HV,
Land Cruiser, Mirai, Prius,
Prius Prime, RAV4, RAV4
HV, RAV4 Prime, Sequoia,
Sienna HV, Tacoma,
Tundra, Venza HV
ADDITIONAL INFORMATION
REVISION NOTICE
October 22, 2020 Rev2:
 Applicability has been updated to include 2021 model year Sienna Hybrid vehicles.
July 27, 2020 Rev1:
 Applicability has been updated to include 2021 model year Venza Hybrid vehicles.
Any previous printed versions of this bulletin should be discarded.
Introduction
A battery in a stored vehicle is subject to conditions that can reduce its performance and service
life. These conditions include storage period, temperature, parasitic drain, and battery load.
Because of these factors, battery inspection and maintenance are required in order to ensure
proper operation and optimal battery life.
As a matter of policy, Toyota does not provide battery warranty coverage for discharged and/or
failed batteries due to lack of maintenance. It is the dealer’s responsibility to maintain the specified
State-Of-Charge (SOC) of the vehicle’s battery while in stock and ensure proper SOC at delivery.
To eliminate customer service concerns due to an undercharged battery during the first few weeks
of ownership, ALL dealers should check battery SOC and recharge, if necessary, no more
than 48 hours before delivery to the customer.
© 2020 Toyota Motor Sales, USA
Page 1 of 13
T-SB-0035-20
Rev2
April 14, 2020
Page 2 of 13
Battery Maintenance During PDS
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
N/A
Not Applicable to Warranty
–
–
–
–
Required Tools & Equipment
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Digital Battery System Analyzer and Printer*
00002-V8150-KIT
1
GR8 Battery Diagnostic Station*
00002-MCGR8
1
*Essential SST.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVi*
Techstream 2.0
Techstream Lite
PART NUMBER
QTY
TSADVUNIT
ADE
Techstream Lite (Green Cable)
TS2UNIT
TSLITEPDLR01
1
TSLP2DLR01
*Essential SST.
NOTE
 Only ONE of the Techstream units listed above is required.
 Software version 15.20.016 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
Battery Inspection Procedure
ALL vehicles MUST be inspected according to the procedures listed below using the digital battery
system analyzer no more than 48 hours before delivery to the customer.
IMPORTANT NOTE FOR HYBRID/FUEL CELL VEHICLES
In hybrid/fuel cell vehicles, the digital battery system analyzer is to be used ONLY on the
AUXILIARY (12V) battery.
1. Connect the test clamps to the battery. (If the analyzer does NOT power up automatically,
press the Power button.)
© 2020 Toyota Motor Sales, USA
T-SB-0035-20
Rev2
April 14, 2020
Battery Maintenance During PDS
Battery Inspection Procedure (continued)
2. Select the correct user ID (if applicable) and
press the Next soft key.
Figure 1.
3. Enter user PIN (if applicable) and press the
Next soft key.
Figure 2.
NOTE
For details on defining user ID or PIN, refer to
the NVS-8150 Instruction Manual.
4. Press the Next soft key (if applicable) when
the Hello screen appears to proceed to the
Main Menu.
Figure 3.
© 2020 Toyota Motor Sales, USA
Page 3 of 13
T-SB-0035-20
Rev2
April 14, 2020
Battery Maintenance During PDS
Battery Inspection Procedure (continued)
5. Select Battery Test and press the Select
soft key.
Figure 4.
6. Select In Vehicle and press the Next
soft key.
Figure 5.
7. Select CCA and press the Next soft key.
Figure 6.
NOTE
At this time, the battery must be tested
using CCA.
© 2020 Toyota Motor Sales, USA
Page 4 of 13
T-SB-0035-20
Rev2
April 14, 2020
Battery Maintenance During PDS
Battery Inspection Procedure (continued)
8. Select the appropriate battery type and press
the Next soft key.
Figure 7.
9. Enter the appropriate battery rating from
battery label and press the Next soft key.
Figure 8.
© 2020 Toyota Motor Sales, USA
Page 5 of 13
T-SB-0035-20
Rev2
April 14, 2020
Battery Maintenance During PDS
Battery Inspection Procedure (continued)
10.
Aim the infrared (IR) temperature
measurement sensor at the negative (–)
battery post and press the Next soft key.
The battery is now being tested.
The progress bar will fill in across the screen
during testing.
11.
Read or print the battery test results
(press the Print soft key to print).
Figure 9.
Figure 10.
Figure 11.
© 2020 Toyota Motor Sales, USA
Page 6 of 13
T-SB-0035-20
Rev2
April 14, 2020
Page 7 of 13
Battery Maintenance During PDS
Battery Inspection Results
Once the test completes, proceed with one of the procedures below according to the
battery condition results.

Battery Condition: “GOOD BATTERY”
Return the battery to service.

Battery Condition: “GOOD–RECHARGE”
Fully charge the battery using the GR8 battery diagnostic station and return it to service.

Battery Condition: “CHARGE & RETEST”
Fully charge the battery using the GR8 battery diagnostic station and retest.
NOTE
Failure to fully charge the battery before retesting may cause false readings.

Battery Condition: “REPLACE BATTERY”
Replace the battery.
NOTE
A “Replace Battery” result may also mean a poor connection between the battery cables and the
battery. Retest the battery using the out-of-vehicle test BEFORE replacing it.

Battery Condition: “BAD CELL–REPLACE”
Replace the battery. This decision indicates a bad cell within the battery.
CAUTION
 If “FROZEN BATTERY” displays as the test result, allow the battery to reach a temperature
of 40°F (4°C) BEFORE retesting.
 NEVER CHARGE A FROZEN BATTERY. GASES MAY FORM, CRACKING THE CASE
AND CAUSING BATTERY ACID TO LEAK.
© 2020 Toyota Motor Sales, USA
T-SB-0035-20
Rev2
April 14, 2020
Battery Maintenance During PDS
Battery Charging Procedure
If the battery requires charging, follow the procedure below using the GR8 battery
diagnostic station and printer.
1. Connect the charger cables to the positive (+) and negative (–) battery terminals.
2. Plug the charger into the 110V outlet and turn the switch to the ON position.
3. Select the appropriate user ID (if applicable)
and press the Next soft key.
Figure 12.
4. Enter the user PIN (if applicable) and press
the Next soft key.
Figure 13.
NOTE
For details on defining user ID or PIN, refer to
the GR8 Instruction Manual.
© 2020 Toyota Motor Sales, USA
Page 8 of 13
T-SB-0035-20
Rev2
April 14, 2020
Battery Maintenance During PDS
Battery Charging Procedure (continued)
5. Press the Next soft key when the Hello
screen appears to proceed to the Main Menu.
Figure 14.
6. Select Diagnostic from the Main Menu screen
and press the Select soft key.
Figure 15.
7. Select In Vehicle and press the Next soft key.
Figure 16.
© 2020 Toyota Motor Sales, USA
Page 9 of 13
T-SB-0035-20
Rev2
April 14, 2020
Battery Maintenance During PDS
Battery Charging Procedure (continued)
8. Select CCA and press the Next soft key.
Figure 17.
NOTE
At this time, the battery must be tested
using CCA.
9. Select the appropriate battery type and press
the Next soft key.
10. Enter the appropriate battery rating from
battery label and press the Next soft key.
Figure 18.
Figure 19.
© 2020 Toyota Motor Sales, USA
Page 10 of 13
T-SB-0035-20
Rev2
April 14, 2020
Battery Maintenance During PDS
Battery Charging Procedure (continued)
The battery will be tested before
charging occurs.
Figure 20.
The progress bar will fill in across the screen
while testing.
Testing (continued).
Figure 21.
© 2020 Toyota Motor Sales, USA
Page 11 of 13
T-SB-0035-20
Rev2
April 14, 2020
Page 12 of 13
Battery Maintenance During PDS
Battery Charging Procedure (continued)
11. Press the Yes soft key to charge the battery.
Figure 22.
Charging will begin now.
Battery Charging Results
Once the test completes, continue with one of the procedures below according to the battery
condition results.

Battery Condition: “GOOD BATTERY”
Return the battery to service.

Battery Condition: “REPLACE BATTERY”
Replace the battery. Print the Results screen for the warranty code by pressing the Print
soft key.
NOTE
A “Replace Battery” result may also mean a poor connection between the battery cables and the
battery. Retest the battery using the out-of-vehicle test BEFORE replacing it.

Battery Condition: “BAD CELL–REPLACE”
Replace the battery. This decision indicates a bad cell within the battery. Print the Results
screen for the warranty code by pressing the Print soft key.
© 2020 Toyota Motor Sales, USA
T-SB-0035-20
Rev2
April 14, 2020
Page 13 of 13
Battery Maintenance During PDS
Battery Replacement Procedure
If a vehicle battery needs to be replaced for a
warrantable condition, complete a Warranty
Battery Label and affix it to the failed battery for
proper warranty parts and claim processing.
Include the Vehicle Identification Number
(VIN) and warranty code on the Warranty
Battery Label.
Figure 23.
Recommended Battery Maintenance
In addition to this NEW pre-delivery battery test, periodic battery maintenance is still required for
stored vehicles. If your dealership is in an area subject to extreme temperatures (hot or cold),
periodic maintenance may need to be performed more frequently.
Refer to long-term storage guidelines.
To reduce parasitic battery drain on vehicles, other than Mirai, that are placed in storage for
1 week or more, the negative (–) battery cable should ALWAYS be disconnected to reduce
battery discharge. When the negative (–) battery cable is reconnected, check and reset electrical
components, such as the clock, radio, etc., and re-initialize ALL applicable systems/functions.
Refer to the appropriate model and year Repair Manual for specific details.
© 2020 Toyota Motor Sales, USA