A4020192061464_1

40 Cracking noise from front end when changing direction
40 20 19 2061464/1 November 24, 2020.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A3, A3
Cabriolet,
S3, and RS
3
2018 - 2021
All
Not Applicable
A3
Sportback,
A3 e-tron
2018
All
Not Applicable
Condition
Customer states:
 Cracking noise from the front end when changing direction.
Workshop findings:
 When pulling away there is a one-off cracking noise from the front after changing direction.
Technical Background
Relative movement of the drive axle in the wheel bearings.
Production Solution
Not applicable.
Service
1. Follow instructions according to Elsa at Repair Manual, Chassis >> Suspension, Wheels, Steering >> 40
Front Suspension >> Front Axle >> Drive Axle >> Drive Axle Disassembling, Assembling.
2. Disassemble the affected drive axle.
Page 1 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
3. Apply liquid locking fluid as shown in
Figure 1 (red lines around the
threaded connection).
Figure 1. Apply locking fluid around the treaded connection.
4. Reinstall the drive axle according to ELSA instructions.
Warning:
After assembling the drive axle(s), the vehicle must not be operated for 8 hours.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is
informational only.
Service Number:
4045
Damage Code:
0010
Labor Operations:
Driveshaft Remove + Reinstall (1)
4041 1900
See SRT with
associated
operations
Driveshaft Remove + Reinstall (2)
4041 2000
See SRT with
associated
operations
GFF
0150 0000
Time stated
on the
Diagnostic Time:
Page 2 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
diagnostic
protocol
Claim Comment:
Road test prior to the service procedure
0121 0002
10 TU
Road test after the service procedure
0121 0004
10 TU
As per TSB #2061464/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
D 154100A1
Locking fluid
0.2
See ETKA
Fasteners, Bolts, Nuts, and
Screws as needed per the
Repair Manual
See ETKA/ELSA
Additional Information
All parts and service references provided in this TSB (2061464) are subject to change and/or removal.
©2020 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.