NTB20-081

Classification:
PD20-002
Reference:
Date:
NTB20-081
November 17, 2020
2021 ROGUE; VIBRATION FROM REAR WHILE TURNING AT
LOW SPEED
2021 Rogue (T33)
AWD
APPLIED VEHICLES:
APPLIED SYSTEM:
APPLIED DATE:
Rogue (Kyushu produced, VIN starting with JN8) Built before November 6, 2020
Rogue (Smyrna produced, VIN starting with 5N1) Built before November 16, 2020
IF YOU CONFIRM
The customer experiences a vibration or a stick/slip/binding feeling from the rear of the
vehicle when turning at low speed.
ACTION
Perform the AWD coupler clutch break-in procedure.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
1.
Verify both the extended storage switch and the BCM transit mode have been
disabled.
2.
Ensure the vehicle is at ambient temperature.

If the vehicle is above ambient temperature, allow the vehicle to sit for at least 30
minutes before proceeding.
3.
Verify the AWD selector is in standard mode.
4.
Drive sixteen (16) figure-8 patterns in a parking lot.

The vehicle must maintain a constant speed of 10mph.

The steering angle must be at full lock.
NOTE: The judder should reduce with each circuit as the AWD clutch breaks-in.
5.
If the judder is not resolved, repeat step 4.

A maximum amount of forty-eight (48) figure-8 patterns should resolve the
concern.
CLAIMS INFORMATION
Submit a Primary Operation (PO) type line claim using the following claims coding:
DESCRIPTION
OP CODE
SYM
DIA
FRT
Perform Low Speed Judder Inspection
LX10AA
ZL
32
0.4
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
November 17, 2020
NTB20-081
DESCRIPTION
Original bulletin published
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NTB20-081