12-305-20

ATTENTION:
GENERAL MANAGER
q
PARTS MANAGER
q
CLAIMS PERSONNEL
q
IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
q
© 2020 Subaru of America, Inc. All rights reserved.
SERVICE BULLETIN
APPLICABILITY:
SUBJECT:
2015-20MY WRX and WRX STI
Front Hood Intake Duct- Design Change
NUMBER: 12-305-20
DATE: 12/07/2020
INTRODUCTION:
This bulletin announces a design change made to the front hood air intake duct used on the models
listed above. The new duct utilizes larger holes at the attachment points to facilitate the use of
mounting bolts with a larger shoulder (boss) diameter as shown (in green) in the illustrations below.
For this reason, the new mounting bolts are not interchangeable and cannot be used with the original
style duct.
PRODUCTION CHANGE INFORMATION:
The new duct and mounting bolts were incorporated into production starting with VIN L9819487.
PART INFORMATION:
•
New Mounting Bolt: 901020030
•
New Duct-Inner Front Hood: 57253VA011
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number: 12-305-20; Date: 12/07/20
Page 1 of 2
REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for hood duct replacement remain unchanged. Always refer to the applicable
Service Manual and review the full requirements of the repair being performed. Service Manual
procedures contain information critical to performing an effective repair the first time, every
time. This includes but is not limited to important SAFETY precautions, proper inspection criteria,
necessary special tools, required processes and related one-time-use parts needed for a complete and
lasting repair.
WARRANTY / CLAIM INFORMATION:
For vehicles within the Basic New Car Limited Warranty period, this repair may be submitted using
the following claim information:
Labor Description
Labor Operation #
Labor Time
Fail Code
HOOD GRILLE UPPER DUCT R&R
A915-182
0.3
XIW-29
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number: 12-305-20; Date: 12/07/20
Page 2 of 2