No. 119-20

Service
Technical Information
119/20 ENU
7413
7
Complaint - Creases on Seat Surface/Side Bolster of Front Seat and Ridge Formation on
Seat Surface of Rear Seat: Replacing Cover and Padding (119/20)
Change overview
Version
Date
Change
0
August 14,
2020
First publication
1
September 3,
2020
"Ridge formation on seat surface of rear seat" added
2
December
16, 2020
•
•
Parts added "Heating element for seat cushion", front/rear
Reference to Workshop Manual "Replacing heating element"
added under "Remedial action"
Model Line:
Cayenne (9YA/9YB)
Model Year:
As of 2018 up to 2020
Subject:
Front and rear seat
Information:
Leather stretching and compression in conjunction with an entry height typical for SUVs results in
permanent creases in the seat covers and side bolsters of the front seats  Wrinkling on front seat
-Arrows-.
This also causes ridge formation on the seat surfaces of
the rear seats  Ridge formation on rear seat -Arrows-.
Wrinkling on front seat
AfterSales
Dec 16, 2020
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Service
7413
ENU
Technical Information
119/20
Ridge formation on rear seat
Remedial
Action:
In the event of a customer complaint and on vehicles produced before the date of introduction specified
below, replace padding and seat cover, see
 Workshop Manual '741319 Removing and installing cover for front seat'
 Workshop Manual '741055 Replacing padding for front seat'
 Workshop Manual '742855 Replacing heating element for front seat'
 Workshop Manual '74501901 Removing and installing cover for rear seat (2/3-split folding rear seat)'
 Workshop Manual '74495501 Replacing padding for rear seat surface (2/3-split folding rear seat)'
 Workshop Manual '74501902 Removing and installing cover for rear seat (1/3-split folding rear seat)'
 Workshop Manual '74495502 Replacing padding for rear seat surface (1/3-split folding rear seat)'
 Workshop Manual '743055 Replacing heating element for rear seat cushion'
The relevant date of introduction of the seat can be found in the table under  Technical Information
'743055 Date of introduction'.
Information
In an effort to minimize the normal effect of leather stretching, Porsche has made a change to the seat
cover. Based on the introduction dates below, optimized padding and seat covers, now also available
for customer service, have been installed during production. This will provide additional support to the
leather and should help the new look last for a much longer time.
Dates of introduction of new seat covers in production
Front seat
Dec 16, 2020
Page 2 of 8
Seat
I-No. of seat
Date of introduction
Standard seat
Q1A
06/01/2020
Comfort seat
Q2J
06/15/2020
Sports seat
Q1D and Q1J
06/15/2020
AfterSales
Service
Technical Information
Rear seat
Seat
Standard seat
119/20 ENU
7413
7
I-No. of seat
Leather
I-No. of leather
Date of
introduction
N1X and 4D0
02/26/.2020
Q1A
Partial leather,
embossed
Plain leather
NSU and 4D0
05/06/2020
02/25/2020
Plain leather
N5U or N0Q and
4D0 or 4D3 or
4D5
With N0Q and
4D1 or 4D9
05/20/2020
N1W or N1V and
4D0 or 4D3 or
4D5
03/02/2020
Club leather
K5A and N0Q
or N1T or N5T
or N5U
02/24/2020
Plain leather
Club leather
K5A and N1W
and N1V
03/03/2020
N0Q or N1T and
4D1
06/12/2020
N5U or N0Q and
4D0 or 4D3
03/09/2020
N5T and 3J4 or
3J7 or 5ZF
03/09/2020
N1T and 4D0
or 4D3
05/28/2020
N5T and 5ZJ
05/28/2020
N1W or N1V and
4D0 or 4D3
05/07/2020
K5A and N5U
or N0Q
03/13/2020
N5T and 3J7 or
5ZF
03/13/2020
Q2J
Comfort seat
3NS
Plain leather
Q1J
Sports seat
Club leather
3NE
Plain leather
AfterSales
Dec 16, 2020
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Service
7413
ENU
Technical Information
119/20
Parts required if necessary
Parts Info for
front seat:
Part No.
N 91205201
9Y0881405*
9Y0881406*
9Y0881375*
9Y0881376*
9Y0963555*
9Y0881256*
Designation
– Use
 Cheese head bolt with multiple-tooth head
Qty.
 Seat cover
– front left seat
 Seat cover
– front right seat
 Foam part of seat cushion
– front left seat
 Foam part of seat cushion
– front right seat
 Heating element for seat cushion
– Front seat (left/right)
 Repair kit 1)
1 ea.
4 ea.
1 ea.
1 ea.
1 ea.
1 ea.
1 ea.
* Part number varies depending on equipment.
1) only for NAR vehicles with seat occupancy detection (I-no.
Parts Info for
rear seat:
Part No.
PAB88637300
9Y0885405*
9Y0885406*
9Y3885405*
9Y3885406*
9Y0885375*
Dec 16, 2020
Page 4 of 8
9P7).
Designation
– Use
 Fixing clip for seat cushion
– rear left seat (2/3-split folding rear seat) and rear
right seat (1/3-split folding rear seat)
 Seat cover
– rear left seat (2/3-split folding rear seat) with I-No.
Q1A, Q2J and Q1J
 Seat cover
– rear right seat (1/3-split folding rear seat) with I-No.
Q1A, Q2J or Q1J
 Seat cover
– rear left seat (2/3-split folding rear seat) with I-No.
3NS or 3NE
 Seat cover
– rear right seat (1/3-split folding rear seat) with I-No.
3NS or 3NE
 Foam part of seat cushion
– rear left seat (2/3-split folding rear seat) with I-No.
Q1A, Q2J and Q1J
AfterSales
Qty.
5 ea.
1 ea.
1 ea.
1 ea.
1 ea.
1 ea.
Service
Technical Information
9Y0885376*
9Y3885375*
9Y3885376*
9Y0963561*
9Y0963562*
119/20 ENU
 Foam part of seat cushion
– rear right seat (1/3-split folding rear seat) with I-No.
Q1A, Q2J or Q1J
 Foam part of seat cushion
– rear left seat (2/3-split folding rear seat) with I-No.
3NS or 3NE
 Foam part of seat cushion
– rear right seat (1/3-split folding rear seat) with I-No.
3NS or 3NE
 Seat heating element for seat cushion
– Rear seat, left (2/3-split folding rear seat)
 Seat heating element for seat cushion
– Rear seat, right (1/3-split folding rear seat)
7413
7
1 ea.
1 ea.
1 ea.
1 ea.
1 ea.
* Part number varies depending on equipment.
Invoicing for front seat
Invoicing:
For documentation and warranty invoicing for enter the appropriate labor operations, PQIS coding and
part numbers specified below in the warranty claim:
APOS
Labour operation
I No.
74105501
Replacing front left padding (basic seat)
74105502
Replacing front right padding (basic seat)
74105503
Replacing front left padding (comfort or sports
seat)
74105504
Replacing front left padding (comfort or sports
seat)
APOS
Labour operation
74131901
Replacing and installing front left cover (basic
seat)
74131902
Replacing and installing front right cover (basic
seat)
74131903
Replacing and installing front left cover (comfort
or sports seat)
74131904
Replacing and installing front right cover (comfort
or sports seat)
I No.
AfterSales
Dec 16, 2020
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Service
7413
ENU
Technical Information
119/20
PQIS coding:
Location (FES5)
74130
Front seat cover
Damage type (SA4)
3042
wrinkling
Parts Info for
front seat:
Part No.
N 91205201
9Y0881405*
9Y0881406*
9Y0881375*
9Y0881376*
9Y0963555*
9Y0881256*
Designation
– Use
Cheese head bolt with multiple-tooth head
Qty.
Seat cover
– Front seat, left
Seat cover
– Front seat, right
Foam part of seat cushion
– Front seat, left
Foam part of seat cushion
– Front seat, right
Heating element for seat cushion
– Front seat (left/right)
Repair kit 1)
1 ea.
4 ea.
1 ea.
1 ea.
1 ea.
1 ea.
1 ea.
* Part number varies depending on equipment.
1) only for NAR vehicles with seat occupancy detection (I-no.
References:
9P7).
 Workshop Manual '741319 Removing and installing cover for front seat'
 Workshop Manual '741055 Replacing padding for front seat'
Invoicing for rear seat
Invoicing:
For documentation and warranty invoicing, enter the appropriate labor operations, PQIS coding and part
numbers specified below in the warranty claim:
APOS
Labour operation
74495501
Replacing padding for rear left seat surface
(2/3-split folding rear seat) (includes removing
and installing cover for rear left seat (2/3-split
folding rear seat))
74495502
Replacing padding for rear right seat surface
(1/3-split folding rear seat) (includes removing
and installing cover for rear right seat (1/3-split
folding rear seat
Dec 16, 2020
Page 6 of 8
I No.
AfterSales
Service
Technical Information
119/20 ENU
7413
7
PQIS coding:
Location (FES5)
74500
Rear seat cover
Damage type (SA4)
3042
ridge formation, wrinkled
Parts Info for
rear seat:
Part No.
PAB88637300
9Y0885405*
9Y0885406*
9Y3885405*
9Y3885406*
9Y0885375*
9Y0885376*
9Y3885375*
9Y3885376*
9Y0963561*
9Y0963562*
Designation
– Use
Fixing clip for seat cushion
– Rear seat, left (2/3-split folding rear seat) and rear
seat, right (1/3-split folding rear seat)
Seat cover
– Rear seat, left (2/3-split folding rear seat) with I-no.
Q1A, Q2J and Q1J
Seat cover
– Rear seat, right (1/3-split folding rear seat) with I-no.
Q1A, Q2J or Q1J
Seat cover
– Rear seat, left (2/3-split folding rear seat) with I-no.
3NS or 3NE
Seat cover
– Rear seat, right (1/3-split folding rear seat) with I-no.
3NS or 3NE
Foam part of seat cushion
– Rear seat, left (2/3-split folding rear seat) with I-no.
Q1A, Q2J and Q1J
Foam part of seat cushion
– Rear seat, right (1/3-split folding rear seat) with I-no.
Q1A, Q2J or Q1J
Foam part of seat cushion
– Rear seat, left (2/3-split folding rear seat) with I-no.
3NS or 3NE
Foam part of seat cushion
– Rear seat, right (1/3-split folding rear seat) with I-no.
3NS or 3NE
Seat heating element for seat cushion
– Rear seat, left (2/3-split folding rear seat)
Seat heating element for seat cushion
– Rear seat, right (1/3-split folding rear seat)
Qty.
5 ea.
1 ea.
1 ea.
1 ea.
1 ea.
1 ea.
1 ea.
1 ea.
1 ea.
1 ea.
1 ea.
* Part number varies depending on equipment.
References:
 Workshop Manual '74501901 Removing and installing cover for rear seat (2/3-split folding rear seat)'
 Workshop Manual '74495501 Replacing padding for rear seat surface (2/3-split folding rear seat)'
 Workshop Manual '74501902 Removing and installing rear seat cover (1/3-split folding rear seat)'
 Workshop Manual '74495502 Replacing padding for rear seat surface (1/3-split folding rear seat)'
AfterSales
Dec 16, 2020
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Service
7413
ENU
Technical Information
119/20
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2020 Porsche Cars North America, Inc.
Dec 16, 2020
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