A3920382060169_2

Service Bulletin Details

Public Details for: A3920382060169_2

This bulletin contains instructions for when dtc U101300 is logged with sports differential warning lamps or messages.


- 2021 - 2020 - 2019 - 2018 - 2017 -

39 Warning lamp for sports differential on, DTC U101300 stored in the differential lock control module
(quattro sport)
39 20 38 2060169/2 December 7, 2020. Supersedes Technical Service Bulletin Group 39 number 20-34 dated
July 14, 2020 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
SQ8, RSQ8
2020 - 2021
All
Sports Differential
Q8
2019 - 2020
All
Sports Differential
A6, A7, S6,
S7, and
RS7
2019 -2021
All
Sports Differential
A4, A4
allroad, S4,
Q7, and
SQ7
2017 - 2021
All
Sports Differential
A5, A5
Cabriolet,
A5
Sportback,
S5, S5
Cabriolet,
Sportback,
RS5, RS5
Cabriolet,
RS5
Sportback,
A8, S8, Q5,
and SQ5
2018 - 2021
All
Sports Differential
Condition
REVISION HISTORY
Revision
Date
Purpose
2
-
Revised header (Added Model Year 2021)
Revised Service (Added SVM update for some models)
Revised Warranty (Added Labor Operation for software update)
1
07/14/2020
Initial publication
Customer states:
 The sports differential warning lamp is on.
 A sports differential warning message appears.
Page 1 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Workshop findings:
The following DTC is stored in the differential lock control module (Quattro sport), J187 (address word 0032):
 DTC U101300 (control unit not coded).
Technical Background
Not applicable.
Production Solution
Not applicable.
Service
Tip: This Technical Service Bulletin contains different repairs depending on the model of the vehicle. Make
sure you follow the correct repair for the model of the vehicle you are working on.
Repair Criteria 1: Q5, SQ5, A8 or S8:
If the concern matches the conditions above, then replace the control module for the differential lock control
module, J187 (address word 0032) according to the Elsa Repair Manual.
Repair Criteria 2: All vehicles except Q5, SQ5, A8 or S8:
SVM Update Instructions
1. Follow all instructions in TSB 2011732: 00 Software Version Management (SVM), operating instructions.
2. Update the differential lock control module (Quattro sport), J187 (address word 0032) using the SVM action
code as listed in the table below, if necessary:
Model
All (except Q5,
SQ5, A8 or S8)
Old Software Old
Part Number Software
Version (or
lower)
8W0907163
0060
New Software
Part Number
New
Software
Version
SVM Code
Input
(or higher)
8W0907163A
0070
32A001
Page 2 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
3993
Damage Code:
0039
Labor Operations:
Repair Criteria 1: Q5, SQ5, A8 or S8 only
Replace four-wheel-drive control module
3993 55XX
See SRT with
associated
operations
Repair Criteria 2: All vehicles except Q5, SQ5, A8 or S8
Diagnostic Time:
SVM Update of Differential Lock Control Module 0151 0000
(Quattro sport)
50 TU
GFF
Time stated on the
diagnostic protocol
(Max 50 TU)
(Repair Criteria 1)
0150 0000
Or
Time stated on the
diagnostic protocol
(Max 20 TU)
(Repair Criteria 2)
Claim Comment:
Road test prior to service procedure
0121 0002
10 TU
Road test after service procedure
0121 0004
10 TU
As per TSB #206169/2
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Page 3 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Required Parts and Tools
Parts are only for Criteria 1 repairs
Always check with your Parts Department and/or ETKA for the latest information and parts bulletins.
Part Number
Part Description
Quantity
See ETKA
Fasteners, Bolts, Nuts, and Screws as needed per the
Repair Manual
See ETKA/ELSA
Order by VIN
The differential lock control module
01
Additional Information
All parts and service references provided in this TSB (206169) are subject to change and/or removal.
©2020 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest
information available at the time of printing and is subject to the copyright and other intellectual property rights of
Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any
time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in
any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these
materials be modified or reposted to other sites without the prior expressed written permission of the publisher.
Page 4 of 4
© 2020 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.


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