A5521522060901_3

55 Various rear lid malfunctions, rear lid to body gap dimensions are incorrect
55 21 52 2060901/3 January 7, 2021. Supersedes Technical Service Bulletin Group 55 number 20-50 dated
October 22, 2020 for reasons listed below.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q3
2015 - 2018
All
Not Applicable
Q5
2018
All
Not Applicable
Condition
REVISION HISTORY
Revision
Date
Purpose
3
-
Revised Warranty (Updated Labor Operation)
2
10/22/2020
Revised Warranty (Updated Claim Types)
1
10/15/2020
Initial publication
Customer states:
 The rear lid opens or closes with
difficulty.
 They also may mention that the
rear lid does not appear to be
adjusted correctly as the gap at
the top of the rear lid to the body
is excessive and the clearance
between the rear lid and the rear
bumper cover appears to be too
small (Figures 1 – 2).
Figure 1. An out of alignment rear lid.
Page 1 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 2. Excessive rear lid gap.
Technical Background
On vehicles equipped with power
rear lid if an open rear lid is manually
forced closed enough leverage is
concentrated on the portion of the
body structure where the rear lid
hinge mounts are located. The
structure can be bent in this area
before the automatic rear lid drive declutches. When this portion of the
roof structure is bent the rear lid
alignment is then out of specification
(Figure 3).
Figure 3. Rear lid alignment out of specification after manually forcing
closed an open rear lid.
Page 2 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
The rear lid hinge mount perches have been reinforced with steel plates.
Service
1. Visually inspect the rear lid hinge
mount areas. This distortion
issue is likely to be apparent
viewing the outer area (Figures 4
-5).
Figure 4. Rear lid hinge mount distorted.
Figure 5. Rear lid hinge mount not flat to the body.
Page 3 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
2. If the vehicle being repaired is
an Q5 order 1 x 80A 827 477
reinforcement plate (left side), 1
x 80A 827 478 (right side)
reinforcement plate and 2 x N
907 988 09 nuts (Figure 6).
Figure 6. 80A 827 477 (left side) and 80A 827 478 (right side)
reinforcement plates and 2 x N 907 988 09 nuts.
3. The vehicle will need to be sent to an Audi authorized collision facility to have the rear lid mounting area
straightened. Supply the collision facility with the reinforcement plates and nuts. They will need to install them
after the rear lid hinge mounting area is repaired.
4. After the rear lid hinge mounting
area is restored to normal, install
the reinforcement plates and
nuts (Figures 7 – 8). Torque the
nuts to 35 Nm.
Figure 7. Left side reinforcement plate installation on the Q5.
Page 4 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 8. Right side reinforcement plate installation on the Q5.
5. If the vehicle being repaired is an Q3 order both rear lid hinges according to the VIN of the vehicle being
repaired in ETKA. Also order 2 x WHT 007 853 reinforcement plates and 2 x N 905 115 05 nuts.
6. The WHT 007 853 reinforcement
plates will need to be modified
before installation. Remove the
pressed on nut and grind any
remaining material that could
compromise a flat fit. Make
certain to re-coat the bare metal
on the reinforcement plates for
corrosion protection (Figure 9).
Figure 9. WHT 007 853 reinforcement plates modified.
7. The vehicle will need to be sent to an Audi authorized collision facility to have the rear lid mounting area
straightened. Supply the collision facility with the rear lid hinges, modified reinforcement plates, and nuts.
They will need to paint the rear lid hinges and install the reinforcement plates and nuts after the rear lid hinge
mounting area is repaired.
Page 5 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
8. Install the modified
reinforcement plates using 2 x N
905 115 05 nuts (Figure
10). Torque the nuts to 35 Nm.
Figure 10. Reinforcement location on an Q3.
9. Make any necessary rear lid
adjustments to restore the rear
lid to the correct fit specifications
(Figure 11).
Figure 11. Rear lid gap specifications.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
5108
Page 6 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Damage Code:
0032
Labor Operations:
Headliner remove and reinstall (vehicle
specific)
7084 XXXX
See SRT with
associated operations
Reverse camera adjust
9143 1550
See SRT with
associated operations
A000 1600 – Max $700 (Includes ATo be performed at an Audi approved collision Outside Labor time labor for overlap
with headliner and
facility.
materials)
Align rear roof crossmember.
Diagnostic Time:
Claim Comment:
GFF
No allowance
0 TU
Road test prior to the service procedure
No allowance
0 TU
Road test after the service procedure
No allowance
0 TU
As per TSB #2060901/3
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Required Parts and Tools
The part numbers mentioned in this TSB are different than the ones listed in ETKA. Only use parts listed in this
TSB, this includes superseding part numbers!
Part Number
Part Description
Quantity
80A827477
01
Reinforcement plate – Left side
Page 7 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
80A827478
01
Reinforcement plate – Right side
N 90798809
02
Nut
8U0827299X (part
number index
according to the
VIN in ETKA)
Rear lid hinge left (Q3)
01
8U082730 X (part
number index
according to the
VIN in ETKA)
Rear lid hinge right (Q3)
01
WHT007853
reinforcement
plates
02
Reinforcement plate
Page 8 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
N 90511505
02
Nut
Tool Number
Tool Description
3371
Gauge – Gap Adjustment
Additional Information
All parts and service references provided in this TSB (2060901) are subject to change and/or removal.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites without the prior expressed written permission of the
publisher.
Page 9 of 9
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.