B2012-8

WARRANTY
CAMPAIGN
ROADSTER
WARRANTY
Bulletin
CAUTION: All involved customers must be notified, all involved units must be corrected as per instructions herein.
Campaign no.: 2011-0016
2012-0006
June 19th, 2012
Subject: TO BE PERFORMED AT PDI ON
UNREGISTERED (UNSOLD) VEHICLES
1- Updated Throttle Body Actuator
Protection
2- ECM and TCM Software Updates
3- Middle Side Panel Grommet
Replacement (2011 Models Only)
No.
2012-8
REVISION 1
January 23, 2014
TEXT(S) BETWEEN ARROWS IS (ARE) MODIFIED ELEMENT(S) TO THE PREVIOUS PUBLICATION.
YEAR
MODEL
MODEL NUMBER
SERIAL NUMBER
Spyder RT SM5 and SE5
All
See attached list
2011
2012
PROBLEM
SOLUTION
Problem 1
Solution 1 and 2
In some conditions, the throttle body actuator
could get damaged, which could lead to fault
codes or limp home mode when trying to start
the engine.
Update ECM and TCM with the latest softwares
and calibrations.
IMPORTANT: This update must be done even if
Problem 2
Too frequent warning display in cluster due to sensitive calibration.
Problem 3
On some 2011 vehicles, on which 2011-8 OR
2011-13 WARRANTY CAMPAIGNS has not been
performed, one of the middle side panels rubber
grommets might fall off after multiple removal
and installation of the panel.
WARRANTY CAMPAIGNS 2011-0008, 2011-0013
OR 2012-0004 have already been performed.
For more detailed explanations on the content of
these updates, please refer to the BRP KNOWLEDGE CENTER. In the keyword(s) field, enter
either the article number OR the title between
quotes:
ARTICLE NUMBER
TITLE
31881
"Roadster TCM MY13
Calibration update"
31882
"Roadster June 2012
ECM update"
Solution 3
Install a NEW improved grommet if applicable.
Printed in Canada. (rbg2012-006_Rev1 en SH-SC)
©2012 Bombardier Recreational Products Inc. and BRP US Inc. All rights reserved.
®™ and the BRP logo are trademarks of Bombardier Recreational Products Inc. or its affiliates.
1 / 18
REQUIRED PARTS
APPROXIMATE
TIME FOR THE
UPDATE
MODULE
Required Parts for Procedure 1
and 2
The following B.U.D.S. version is required and
available on KNOWLEDGE CENTER.:
B.U.D.S. - R3.5.1 (or newer) for
Roadster - Single File
1. Click on "Advanced Search".
2. Select "Diagnostic Software".
3. In the Keyword(s) field, type in "R3.5.1".
4. "SEARCH".
5. Identify and download proper file.
Please note that you can also type in the keywords
"R3.5.1" directly without going in the "Advanced
Search".
Required Parts for Procedure 3
PART
PART
NUMBER
QUANTITY
Rubber
grommet
705 003 264
2
NOTE: Order parts only if vehicle has to be re-
paired.
PROCEDURE 1 AND 2
Overview
The following will have to be done:
– Preparation
– ECM software update
– TCM software and calibration updates
– Updates validation
– ECM initialization
– Clearing faults
Notes For The Module Updates
Four (4) update operations will be done as per table.
A) ECM software update
4-6 minutes
B) TCM software update
1-2 minutes
C) TCM calibration
update (TCM MY13),
first of 2 updates
1-2 minutes
D) TCM calibration
update (TCM MY13),
second of 2 updates
1-2 minutes
IMPORTANT: In case of problem updating a module, please consult the BRP KNOWLEDGE CENTER.
Preparation
Computer and Vehicle Preparation
NOTICE
Continuous power to the computer and to the
vehicle is mandatory during this operation or
damage to a module could occur.
Be sure to disable the computer screen saver.
If using a portable computer, be sure to provide
a continuous supply of electrical power by
connecting it to a wall outlet.
To ensure there is enough power to the vehicle
electronic modules to complete the software
updates, use a portable power pack.
NEVER use a battery charger instead of portable
power pack. The battery charger may cause
electrical noise causing problems during the
update.
These software updates of the vehicle modules
will take some time to complete and MUST NOT
be interrupted.
Although computer screen may blank or may
seem to freeze for a while, do NOT interrupt
B.U.D.S. to allow updates to be completed. Do
not touch the PC.
Although the cluster will blank, do NOT interrupt
B.U.D.S. to allow updates to be completed. Do
not touch the vehicle.
1. Place the vehicle on a level surface.
2. Install 4 wheel chocks (2 on each front wheel)
to prevent any movements of the vehicle during
the procedure.
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rbg2010-004-001_a
WHEEL CHOCK INSTALLATION, EACH FRONT WHEEL
rmo2013-003-032_a
3. Set transmission to NEUTRAL.
NOTE: On SE5 models, the engine may need to
be started to set transmission to "N". When done,
stop engine.
4. RELEASE the parking brake.
5. Ensure trailer mode is deactivated (if applicable). Refer to OPERATOR‘S GUIDE.
6. Ensure the vehicle battery is fully charged.
7. Connect a portable power pack (fully charged)
to the vehicle battery.
NOTE: Depending on vehicle model and year of
production, the portable power pack can be connected to the battery at one of the following three
locations.
CONNECTION AT JUMP START POSTS IN LH SERVICE CENTER,
UNDER FRONT STORAGE COMPARTMENT COVER
1. NEGATIVE (-) post
2. POSITIVE (+) post
B.U.D.S. Connections
1. Connect MPI before starting B.U.D.S. to ensure proper operation. Refer to the proper
SHOP MANUAL for details:
– Section 03: ELECTRONIC MANAGEMENT
SYSTEMS
– Subsection 03: COMMUNICATION TOOLS
AND B.U.D.S.
MANDATORY TOOLS
A personal computer (laptop or desktop)
MPI-2 INTERFACE CARD
(P/N 529 036 018)
MPI-2 DIAGNOSTIC CABLE
(P/N 710 000 851)
OPTIONAL TOOL
Extension cable
available at electronic retail outlets.
Do not exceed 7.5 m (25 ft)
2. Start B.U.D.S. and logon.
3. Turn ignition key ON.
rbg2010-003-032
PORTABLE POWER PACK
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vmr2006-012-100_aen
2.
When the following message appears, click
"Yes" to start the update.
rmr2008-039-002
TYPICAL - IGNITION KEY ON
If the following message does not automatically go away, click the Retry button.
NOTE:
rbg2013-011-113
smr2014-026-003_a
RETRY BUTTON
ECM UPDATE CONFIRMATION - CLICK YES
Compare number of modules shown in B.U.D.S.
with following table.
3. If the following message appears, then there is
"Active" or "Occurred" fault(s).
rbg2012-006-007
EXAMPLE
MODEL
NUMBER OF
MODULES
CONNECTED
SM5
6
SE5
7
rbg2013-011-112
3.1 Clicking "OK" will prompt you to the FAULT
screen.
3.2 Before proceeding with the update, fault
codes relating to a current customer complain should be repaired; all other fault
codes should be cleared.
3.3 Click on "IMPORTANT Update" to launch
the update process.
NOTE: The following top menu button will
continue to flash until the ECM software
update is performed.
A) ECM Software Update
1. Click on Read Data.
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TCM Updates
SE5 Models Only
B) TCM Software Update
rbg2013-011-107_a
ECM SOFTWARE IMPORTANT UPDATE REMINDER
1. When the following message appears, click
"Yes" to start the TCM update.
ECM Software Update continued
NOTICE While the ECM is being updated, an
hour glass will appear on the computer. The
computer screen and cluster might also go
blank. DO NOT TOUCH ANYTHING (PC and
vehicle) until the following message appears.
Then, click the "OK" button.
rbg2012-006-301
rbg2009-005-102
2. When the following message appears, click
"OK".
4. When the following message appears, click
"Yes".
rbg2013-005-004
CLUSTER SECURITY MATCHING REQUEST - CLICK "YES"
5. When the following message appears:
5.1 Turn ignition key to OFF.
5.2 Wait until the message vanishes.
rbg2012-006-011
3. When the following message appears, click
"Yes".
rbg2009-005-105
rbg2012-006-050
6. When the following message appears, turn ignition key to ON then click the "OK" button.
rbg2013-005-005_a
7. The ECM software update is completed.
WARRANTY CAMPAIGN
4. When the following message appears:
4.1 Turn ignition key to OFF.
4.2 Wait until the message vanishes.
rbg2012-006-050
5. When the following message appears, turn ignition key to ON then click the "OK" button.
2012-8
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rbg2012-006-051
6. In B.U.D.S., click the items in the illustrated order.
rbg2012-006-105
10. When the following message appear, click
"OK".
rbg2012-006-106
rbg2012-006-203_b
SELECTING TCM MY13 CALIBRATION
Step 1: Settings
Step 2: Vehicle configuration
Step 3: SELECT TCM MY13 calibration
7. When the following box appear, click "OK".
11. Turn ignition key OFF.
12. Wait 3 seconds.
13. Turn ignition key ON.
C) TCM Calibration Udate (TCM MY13 )
1 of 2 updates
1. Click on Read Data.
2. When the following message appears, click
"Yes".
rbg2012-006-104
8. Click the Write Data button.
rbg2012-006-302
3. When the following message appear, click "OK".
vmr2006-012-100_ben
9. When the following message appear, click
"Yes".
rbg2012-006-011
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D) TCM Calibration Udate (TCM MY13 )
2 of 2 updates
1. When the following message appears, click
"Yes".
vmr2006-012-100_aen
2. Check if the update has been successfully done
by selecting:
– Module drop down list
– ECM
– Information
rbg2012-006-303
2. When the following message appears, click
"OK".
rbg2009-003-100
rbg2012-006-011
3. When the following message appears:
3.1 Turn ignition key to OFF.
3.2 Wait until the message vanishes.
1. ECM module information
3. Look at the "BRP Assembly Number"
rbg2014-001-002
4. When the following message appears:
4.1 Turn ignition key to ON.
4.2 Wait until the message vanishes.
rbg2012-006-051
Update Validation
ECM
1. Click on Read Data button.
rbg2011-007-005_a
TYPICAL
1. BRP Assembly number
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ECM INFORMATION
BRP
assembly
number
MY 2011
- 2012
non- CARB
MY 2012
CARB
SE5
420 666 567
SM5 420 666 565
SE5
420 666 498
SM5 420 666 496
4. If any number in the table is found in B.U.D.S.,
then the update was successful.
5. If a wrong number is found, repeat the update
procedure.
TCM
SE5 Models Only
1. Check if the update has been successfully done
by selecting:
– Module drop down list
– TCM
– Information
rbg2012-006-009_a
TCM INFORMATION
TCM INFORMATION
INFORMATION ITEM
rbg2012-006-108
1. TCM module information
2. Look at the "Supplier Software Number" and the
"BRP Calibration Number".
VALUE
Supplier Software Number
S01212D05
BRP
Calibration
Number
710003390
TCM MY13 updated
(selected in B.U.D.S.
vehicle configuration)
3. If "Supplier Software Number" AND the "BRP
Calibration Number" in the table are found in
B.U.D.S., the update was successful.
4. If a wrong number is found, repeat the update
procedure.
ECM Initialization
IMPORTANT: Do not activate anything on the
vehicle while performing a module reset.
ECM First Initialization
1. In B.U.D.S., click the items in the illustrated order.
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rbg2012-006-116
CLICK "OK"
5. When the following message appears:
5.1 Turn ignition key to OFF.
5.2 Wait until the message vanishes.
rbg2013-005-007_a
Step 1: Setting tab
Step 2: ECM tab
Step 3: Reset (ECM First Initialization)
2. When the following message appears:
2.1 Follow on screen instructions.
2.2 Click "OK".
rbg2014-001-002
6. When the following message appears:
6.1 Turn ignition key to ON.
6.2 Wait until the message vanishes.
rbg2013-005-005_a
7. When the following message appears, click
"OK".
rbg2013-005-006_a
CLICK OK
3. When the following message appears:
3.1 Follow on screen instructions.
3.2 Click the "OK" button.
rbg2012-006-208
CLICK "OK"
rbg2012-006-115
8. Ensure all the gear LEDs are OFF in B.U.D.S.
4. When the following message appears, click the
"OK" button.
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3. Run transmission through all gears (N, R,
1-2-3-4-5 and back to N) waiting until its LED
turns green (in B.U.D.S.) before changing gear.
NOTE: On SM5 models, the clutch must be fully
released for each gear.
NOTICE Apply brake to stop wheel before
shifting from reverse to forward.
NOTE: Engine speed above 3000 RPM is required
to shift forward gears.
CAUTION Do not exceed 3800 RPM.
NOTE: During the GBPS learning procedure, the
cluster may show an orange screen and numerous indicator lights may come on (CHECK ENG,
VSS, ABS, LIMP HOME, etc).
rbg2013-005-007_b
GEAR POSITION SENSOR LEDS
1. All the gear LEDs OFF
GBPS Learning
1. Position a floor jack under the lower portion of
the rear shock absorber and lift the rear of vehicle until the rear wheel is off the ground.
NOTICE The floor jack must be positioned so
that it cups the lower portion of the rear shock
absorber.
rbg2013-005-007_c
GEAR POSITION SENSOR LEARNING LEDS
1. Wait until the gear LED turns green (learned) before shifting
4. All gear position sensor LEDs must be green in
B.U.D.S. to confirm the GBPS learning is completed.
rbg2010-004-002_a
1. Lower portion of shock absorber
WARNING
Before starting engine, ensure the rear tire
is well off the ground and cannot come into
contact with any obstacle (ground, jack stand,
etc.). Keep hands, tools, feet and clothing
clear of rotating parts (rear wheel assembly,
drive belt). Ensure no one is standing in
close proximity to the vehicle.
2. Start engine.
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CLEARING FAULTS
Step 1: Faults
Step 2: Click "Clear Occurred Faults" button
rbg2013-005-007_d
ALL GEARS LEARNED
1. All gear position sensor LEDs ON
3. When the following message appears, click the
"Yes" button.
5. Turn ignition key OFF.
6. Wait for the following message to appear.
rbg2013-005-005_a
rbg2012-006-119
7. Turn the ignition key ON and wait until the message vanishes.
Clearing Faults
1.
In B.U.D.S., click on Read Data.
CONFIRM CLEAR FAULTS REQUEST - YES
NOTE: To clear all faults, it may be necessary turn
the ignition key OFF, wait a few seconds, turn the
ignition key back ON and activate the Clear Occurred Faults button once more.
4. Turn ignition key OFF.
5. When the following message appears, turn ignition key to ON and wait until the message vanishes.
rbg2013-005-005_a
vmr2006-012-100_aen
READ DATA BUTTON
2. Click the items in the illustrated order.
6. Click on the Clear Occurred Faults button
again and ensure all faults are cleared.
7. Turn ignition key OFF.
NOTICE To avoid potential vehicle damage, it
is very important to turn ignition key off BEFORE exiting B.U.D.S. or unplugging the MPI-2
diagnostic cable from the vehicle.
8. Unplug MPI-2 diagnostic cable from vehicle.
9. Remove floor jack from under vehicle.
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PROCEDURE 3
NOTE: To be carried out only on 2011 vehicles on
which WARRANTY CAMPAIGN 2011-0008 OR
2011-0013 has not been done.
1. Remove the middle side panel.
rbg2012-005-002
NEW TYPE - NOTCHES ON THE OUTER EDGE AND MOLDED
STEEL WASHER
GROMMET TYPE
ACTION
Old Grommet type
Replace by (P/N 705 003 264)
New Grommet
type
No action required
rbg2010-007-013_a
1. Middle side panel
2. Identify grommet type.
3. If required, remove the grommet using a flat
screwdriver.
4. Scrape off any remaining grommet and glue
residue from area where grommet was glued.
5. Install the new grommet.
6. Repeat steps on the other side of the vehicle.
WARRANTY
rbg2011-007-006_a
LH SIDE OF VEHICLE SHOWN
1. Check this grommet ONLY
Submit a campaign claim using the following information. This will credit labor for the software
update and grommet replacement.
If applicable, claim the throttle body assembly
under normal warranty. The B.U.D.S. .mpem file
will be requested when processing the warranty
claim.
If required, claim middle side grommets under a
pre-delivery type claim. No labour will be paid as
it is already included with the campaign claim.
2011 Models
REPAIR (ECM AND TCM SOFTWARE UPDATES)
rbg2012-005-003
Campaign Number
2011-0016
Claim Type
Campaign Claim
Action
Repair
Flat Rate Time
0.3 hour
OLD TYPE - SMOOTH OUTER EDGE
Click in the Repair check box.
12 / 18
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mbg2012-010-004_ben
2012 Models
REPAIR (ECM AND TCM SOFTWARE UPDATES)
Campaign Number
2012-0006
Claim Type
Campaign Claim
Action
Repair
Flat Rate Time
0.3 hour
Click in the Repair check box.
mbg2012-010-004_ben
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SERIAL NUMBERS LISTING OF 2011 INVOLVED
VEHICLES
Model: A3BB
000872
002188
Model: A4BB
000139
000253
From 000260 to 000261
000271
000378
000499
From 000554 to 000556
000560
From 000567 to 000570
000614
000616
000637
000639
000644
000647
From 000649 to 000650
000653
From 000655 to 000656
000658
000723
000730
000857
000938
000947
000965
001093
001095
001097
From 001099 to 001104
001160
001166
001169
From 001193 to 001194
001213
001218
001220
001222
001535
From 001915 to 001920
002191
002196
From 002198 to 002200
Model: A4BD
000557
000559
From 000561 to 000562 000578
From 000574 to 000576 000712
Model: A4BF
000008
000153
000321
000535
000547
000553
000557
000560
From 000573 to 000574
000576
000901
000905
000908
000910
000913
From 000916 to 000920
From 000923 to 000924
From 001071 to 001072
001075
001078
001080
001154
From 001156 to 001162
001165
From 001167 to 001170
From 001173 to 001174
001201
001207
001210
001285
From 001287 to 001289
From 001291 to 001293
001295
001303
From 001307 to 001308
From 001518 to 001519
000024
From 000378 to 000379
000386
From 000687 to 000688
000690
000692
From 000697 to 000698
000844
000848
From 000850 to 000851
From 001089 to 001090
001092
Model: A4BH
000003
000005
000015
From 000021 to 000022
Model: A7BA
001991
Model: A7BD
000081
000098
000581
Model: A9BB
000508
000514
000522
000737
From 000748 to 000749 000754
000751
001063
001223
000785
001060
001082
From 001682 to 001683
001686
001695
Model: A9BC
001165
Model: B5BA
000060
000711
Model: B9BB
000326
000372
From 000362 to 000363 000382
From 000368 to 000369 000385
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001659
001664
001674
2012-8
WARRANTY CAMPAIGN
Model: B9BB (cont’d)
From 001704 to 001705
From 001816 to 001817
From 001832 to 001833
002066
002068
002073
002103
002127
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SERIAL NUMBERS LISTING OF 2012 INVOLVED
VEHICLES
Model: A3CA
000755
001103
001445
001872
002095
002098
002135
000847
000862
001066
001224
001470
001586
001739
000419
From 000706 to 000708
000894
From 001076 to 001078
001080
002342
From 001087 to 001088 002344
001259
002351
002218
002353
002358
000529
000578
000592
000602
000754
000791
000826
000932
000954
000964
000370
000397
From 000402 to 000403 000407
From 001308 to 001309
Model: A3CB
000151
Model: A4CA
000036
000823
Model: A4CB
000255
000260
000265
From 000403 to 000404
Model: A4CC
000267
000304
000319
000430
000526
001010
001198
001048
001201
001085
001232
001133
From 001186 to 001187
Model: A4CD
000011
000363
Model: A4CE
002239
002330
002340
Model: A4CF
000391
Model: A4CG
000122
000508
000550
000560
000699
000709
000844
000863
001000
001082
001181
001186
001314
001459
001512
001651
001713
001781
001801
001900
001806
001906
From 001828 to 001830
001861
001881
001886
Model: A4CH
000038
000046
000631
000733
From 000635 to 000636 000735
000741
002043
002047
002049
Model: A4CJ
000499
001553
Model: A7CA
000296
001779
001785
002255
Model: A7CC
000765
001059
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001300
001677
001680
2012-8
WARRANTY CAMPAIGN
Model: A7CD
000191
000637
000641
Model: A9CA
000011
000190
001295
001700
Model: A9CB
000168
000315
000995
001301
From 001809 to 001810 002288
002290
001485
001606
001949
001276
001278
001611
001619
001621
001759
001771
001773
From 000950 to 000951 001399
From 001240 to 001241 001575
001587
001589
001595
Model: A9CC
000487
001108
Model: A9CD
From 000535 to 000536
000539
Model: B5CA
000129
000910
Model: B5CB
000354
000381
Model: B5CC
000145
000631
From 000615 to 000616 000850
001073
001259
Model: B5CD
002224
002230
Model: B9CA
000345
000830
001093
001333
001517
000390
001179
001190
001470
001538
001684
001689
001705
001772
001842
001845
From 001847 to 001848
000919
001291
001318
001325
001420
From 001423 to 001424
From 001706 to 001707
001709
From 001713 to 001715
001717
From 001721 to 001722
001733
From 001735 to 001737
From 001739 to 001740
001886
001892
001895
From 001993 to 001994
From 001996 to 001997
From 002001 to 002002
002004
Model: B9CB
000110
000178
000386
000388
Model: B9CC
000230
001201
Model: B9CD
000006
From 000009 to 000010
From 000022 to 000023
000037
000164
000187
000825
Model: B9CE
WARRANTY CAMPAIGN
002051
002053
002059
002085
002089
001302
001832
2012-8
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Model: B9CF
From 000647 to 000648
000652
000656
000661
000988
From 000991 to 000992
000995
From 001732 to 001733
001737
001742
002011
002013
002016
002019
Model: B9CG
000591
000790
000792
001858
001861
Model: B9CH
001555
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2012-8
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