B652020

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65 20 20_SERVICE ACTION: PROGRAM HEAD UNIT
SIB 65 20 20
SERVICE ACTION: PROGRAM HEAD UNIT
2020-12-14
MODEL
F44 (2 Series Gran
Coupe)
F96 (X6 M Sports
Activity Coupe (SAC)
G02 (X4 SAC)
G14 (8 Series
Convertible)
G22 (4 Series Coupe)
G80 (M3 Sedan)
F90 (M5 Sedan)
F93 (M8 Gran Coupe)
F95 (X5 M Sports
Activity Vehicle (SAV))
F97 (X3 M SAV)
F98 (X4 M SAC)
G01 (X3 SAV)
G05 (X5 SAV)
G06 (X5 SAC)
G16 (8 Series Gran
Coupe)
G07 (X7 SAV)
G29 (Z4 Roadster)
G30 (5 Series Sedan)
G15 (8 Series Coupe)
G23 (4 Series
Convertible)
G82 (M3 Coupe)
G20 (3 Series Sedan)
SITUATION
Satellite radio content is not available over IP, this does not affect channels received over satellite.
CAUSE
Software in the Head Unit
CORRECTION
Program vehicle
PROCEDURE
1. Determine the vehicle’s current I-level by either using AIR or the ISPA NEXT application. If needed, use the
latest ISTA to work through test modules.
2. Is the current vehicle integration level:
Integration level
Model
F90 F97 F98 G01 G02
G30
F44 F93 F95 F96 G05
G06 G07 G14 G15 G16
G20 G22 G23 G29 G80
G82
Lower than S15A-20-11-534
Lower than S18A-20-11-534
YES: Proceed to Step 3
NO: Further diagnosis with ISTA is needed
3. Program the vehicle using ISTA 4.26.3x or higher (released late November, 2020)
Target integration level
Model
F90 F97 F98 G01 G02
G30
F44 F93 F95 F96 G05
G06 G07 G14 G15 G16
G20 G22 G23 G29 G80
G82
S15A-20-11-534 or higher
S18A-20-11-534 or higher
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65 20 20_SERVICE ACTION: PROGRAM HEAD UNIT
Note that ISTA will automatically reprogram and code all programmable control modules that do not have the latest
software.
Always connect a BMW-approved battery charger/power supply (SI B04 23 10).
For information on programming and coding with ISTA, refer to DealerSpeed / TIS / Technical Documentation /
Diagnostics and Programming / Programming Documentation.
PARTS INFORMATION
Parts exchange will not provide a solution
WARRANTY INFORMATION
During this workshop visit, the affected vehicle may also show one or more programming and encoding Technical
Campaign repairs open, the programming and encoding procedure may only be invoiced one time.
Select one of these open Technical Campaigns to perform and submit for updating the vehicle to the
required I-level or higher.
Please be sure to also perform any additional work (before and/or after) as required by the open
campaign(s) on the vehicle. Close any other remaining open programming and encoding Campaign repairs
as outlined in the corresponding Service Information Bulletin.
In conjunction with the above, reimbursement for this Service Action will be via normal claim entry utilizing the work
package information below that applies.
Defect
Code:
0065420300
G0x G1x G2x G3x G8x F44 F9x Program control units
(head unit)
Completion before the first vehicle delivery to a customer or the vehicle is already in the workshop
Work Pkg
#1
Labor Operation Description (Plus work)
Labor Allowance
Programming and encoding the vehicle
control units (includes providing support
00 70 600
8 FRU
voltage for the vehicle electrical system and
performing a vehicle test)
Or:
#2
00 70 601
Programming and encoding the vehicle
control units was performed in
conjunction with another
campaign/repair prior to or during this
workshop visit (vehicle is already at the
specified Target integration level or higher,
no repair is necessary)
1 FRU
Or:
The vehicle arrives at your center and this Service Action shows open (No other Main work will be
performed or claimed during this workshop visit)
Work Pkg
#3
Labor Operation Description (Main work)
00 70 083
Labor
Allowance
Programming and encoding the vehicle
control units (includes providing support
10 FRU
voltage for the vehicle electrical system and
performing a vehicle test)
Or:
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65 20 20_SERVICE ACTION: PROGRAM HEAD UNIT
#4
00 70 084
Programming and encoding the vehicle
control units was performed in
conjunction with another
campaign/repair prior to this workshop
visit (vehicle is already at the specified
Target integration level or higher, no repair
is necessary)
1 FRU
Only one of the flat rate labor operation codes listed above can be used for claim submission/reimbursement
purposes. Also, only one Main work flat rate labor operation code can be claimed per workshop visit.
Claim Repair Comments
Only reference the SIB number and the work package (Pkg) number performed in the RO technician notes and the
claim comments (For example: B65 20 20 WP 1), unless otherwise required by State law.
Programming and Encoding the Vehicle Control Units (RO and Claim Comments Required)
The programming procedure automatically reprograms and encodes all vehicle control modules which do not have
the latest software I-level. If one or more control module failures occur during this programming procedure:
Please claim this consequential control module related IRAP recovery procedure (when applicable as
required)/repair work under the defect code listed in this bulletin with the applicable AIR labor operations.
Please explain this additional work (The why and what) on the repair order and in the claim comments section
For control module failures that occurred prior to performing this programming procedure:
When covered under an applicable limited warranty, claim the applicable test plan and the corresponding
control module-related repair work using the applicable defect code and labor operations in AIR (including
diagnosis).
As applicable to your center, please refer to SI B01 01 20 or B01 07 20 for claiming your diagnosis work time,
job/repair work time (WT), RO/Claim WT and/or repair explanation procedures.
QUESTIONS REGARDING THIS BULLETIN
Technical inquiries
Warranty inquiries
Parts inquiries
Submit feedback at the top of this bulletin
Submit an IDS ticket to the Warranty Department or use
the chat available in the Warranty Documentation Portal
Submit an IDS ticket to the Parts Department
Copyright ©2020 BMW of North America, Inc.
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