05-008-16

Service Bulletin
Mazda North American Operations
Irvine, CA 92618-2922
© 2015 Mazda Motor of America, Inc.
Subject:
Bulletin No:
05-008/16
Last Issued:
12/07/2016
WHINING NOISE FROM AUTOMATIC TRANSAXLE
MULTI-MODEL - WHINING NOISE FROM AUTOMATIC TRANSAXLE
BULLETIN NOTE
This bulletin supersedes the previously issued bulletin(s) listed below. MASH authorization has been removed.
Previous TSBs:
Issued Dates:
05-005/15
11/17/15 and 04/08/15
05-004/14
05/05/14, 03/19/14 and 03/05/14
APPLICABLE MODEL(S)/VINS
2012-13 Mazda3 (SKYACTIV A/T)
2014 Mazda3 (Japan built SKYACTIV A/T) with VINS lower than JM1BM1K73E1144608 (produced before
November 11, 2013)
2013-2014 CX-5 (SKYACTIV A/T) with VINS lower than JM3KE2BE3E0415164 (produced before November
11, 2013)
2014 Mazda6 (SKYACTIV A/T) with VINS lower than JM1GJ1U60E1158307 (produced before November 12,
2013)
DESCRIPTION
Some customers may complain of a whining noise from the automatic transaxle when driving at 10 mph and
above. The noise:
• Depends on the vehicle’s speed only (the more speed, the more noise)
• Occurs with all types of driving (acceleration, deceleration, steady speed)
• Does not depend on rpm, gear, or ATF temperature
Page 1 of 4
CONSUMER NOTICE: The information and instructions in this bulletin are intended for use by skilled technicians. Mazda technicians utilize the proper tools/
equipment and take training to correctly and safely maintain Mazda vehicles. These instructions should not be performed by “do-it-yourselfers.” Customers
should not assume this bulletin applies to their vehicle or that their vehicle will develop the described concern. To determine if the information applies,
customers should contact their nearest authorized Mazda dealership. Mazda North American Operations reserves the right to alter the specifications and
contents of this bulletin without obligation or advance notice. All rights reserved. No part of this bulletin may be reproduced in any form or by any means,
electronic or mechanical---including photocopying and recording and the use of any kind of information storage and retrieval system ---without permission in
writing.
Bulletin No: 05-008/16
Last Issued: 12/07/2016
© 2015 Mazda Motor of America, Inc.
This is caused by a damaged bearing in the transaxle due to improper configuration of the transaxle case. A
modification has now been implemented on automatic transaxles with the serial number 3TR1111680 and
higher or 3TD1104906 and higher. The serial number can be found on top of the transaxle case near the manual shaft lever.
The following table shows how to decifer the serial number. Example 3TR1111680 is Nov 2013 production.
3
TR
11
11680
Year
Production line
Month
Number
1=2011
01=Jan
2=2012
02=Feb
3=2013
...
4=2014
12=Dec
Customers having this concern should have their vehicle repaired using the following repair procedure.
REPAIR PROCEDURE
1. Verify customer concern.
2. Replace the 6AT assembly with a new one according to MS3 online instructions.
3. Verify repair.
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Bulletin No: 05-008/16
Last Issued: 12/07/2016
© 2015 Mazda Motor of America, Inc.
PART(S) INFORMATION
Description
Vehicle
Engine
Part Number
Qty.
6AT
SKYACTIV
Assembly
2012-13 Mazda3
PE (2.0L)
FWK1-03-000
1
2013 CX-5 (2WD)
PE (2.0L)
FWL1-03-000
-9/6/2012
2013 CX-5 (4WD)
PE (2.0L)
FW7A-03-000
w/out kickdown
switch
2013 CX-5 (2WD)
PE (2.0L)
FWLC-03-000
9/7/12-11/19/12
2013 CX-5 (4WD)
PE (2.0L)
FW78-03-000
w/ kickdown switch
2014 CX-5 (2WD)
PE (2.0L)
FWL7-03-000
2014 CX-5 (4WD)
PE (2.0L)
FW7F-03-000
2014 CX-5 (2WD)
PY (2.5L)
FWH4-03-000
2014 CX-5 (4WD)
PY (2.5L)
FW7L-03-000
2014 Mazda6
PY (2.5L)
FWH3-03-000
w/out i-ELOOP
FWH9-03-000
w/ i-ELOOP
2014 Mazda3 (VIN JM1)
PE (2.0L)
FWB2-03-000
2014 Mazda3 (VIN JM1)
PY (2.5L)
FWH1-03-000
2014 Mazda3 (VIN 3MZ)
PE (2.0L)
FWT6-03-000
Notes
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Bulletin No: 05-008/16
Last Issued: 12/07/2016
© 2015 Mazda Motor of America, Inc.
WARRANTY INFORMATION
NOTE:
•
•
•
This warranty information applies only to verified customer complaints on vehicles eligible for warranty repair.
This repair will be covered under Mazda’s Powertrain Limited Warranty term.
Additional diagnostic time cannot be claimed for this repair.
Warranty Type
A
Symptom Code
82
Damage Code
9G
Part Number Main Cause
Quantity
Operation Number / Labor Hours:
****-03-000*
1
XXK23ARX / 4.5 Hrs. (2014 Mazda3 and Mazda6)
XXK23BRX / 4.4 Hrs. (2012-2013 Mazda3)
XXK23CRX / 4.8 Hrs. (CX-5 2WD)
XXK23CRX / 6.8 Hrs. (CX-5 4WD)
A0109AAX (Front and/or rear wheel alignment - check and
adjust using 4-wheel alignment machine)
1.2 Hrs (2012-13 Mazda3)
1.1 Hrs (2014 Mazda3)
1.1 Hrs (2014 Mazda6)
1.1 Hrs (2013-14 CX-5)
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