12-308-21

ATTENTION:
GENERAL MANAGER
q
PARTS MANAGER
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CLAIMS PERSONNEL
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IMPORTANT - All
Service Personnel
Should Read and
Initial in the boxes
provided, right.
SERVICE MANAGER
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© 2021 Subaru of America, Inc. All rights reserved.
SERVICE INFORMATION BULLETIN
APPLICABILITY:
		
		
		
		
SUBJECT:
2015-19MY Legacy and Outback
2012-16MY Impreza
2013-16MY Crosstrek
2014-16MY Forester
2015-16MY WRX		
NUMBER:
DATE:
12-308-21
01/26/21
Front Seat Hinge Bolt- Supply Change
INTRODUCTION:
This Service Information Bulletin announces a design change made to the front seat hinge bolts as
pictured below.
PART INFORMATION:
•
The part number for the new bolt is 901000452.
•
The old bolt has been discontinued and replaced by the new.
•
The color of the new bolt is changed from a black finish to white.
•
The specified torque value remains unchanged.
•
The old and new bolts are mutually interchangeable.
CAUTION: VEHICLE SERVICING PERFORMED BY UNTRAINED PERSONS COULD
RESULT IN SERIOUS INJURY TO THOSE PERSONS OR TO OTHERS.
Subaru Service Bulletins are intended for use by professional technicians ONLY. They
are written to inform those technicians of conditions that may occur in some vehicles,
or to provide information that could assist in the proper servicing of the vehicle. Properly
trained technicians have the equipment, tools, safety instructions, and know-how to
do the job correctly and safely. If a condition is described, DO NOT assume that this
Service Bulletin applies to your vehicle, or that your vehicle will have that condition.
Subaru of America, Inc. is
ISO 14001 Compliant
ISO 14001 is the international standard for
excellence in Environmental Management
Systems. Please recycle or dispose of
automotive products in a manner that is friendly
to our environment and in accordance with all
local, state and federal laws and regulations.
Continued...
Bulletin Number:12-308-21; Date: 01/26/21
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REMINDER: Always order the most up-to-date replacement parts based on the specific VIN being
repaired.
SERVICE PROCEDURE / INFORMATION:
REMINDER: Customer satisfaction and retention starts with performing quality repairs.
The service procedures for seat bolt replacement, including torque values remain unchanged. Always
refer to the applicable Service Manual and review the full requirements of the repair being performed
The Service Manual procedures contain information critical to performing an effective repair the
first time, every time. This includes but is not limited to important SAFETY precautions, proper
inspection criteria, necessary special tools, required processes and related one-time-use parts needed
for a complete and lasting repair.
IMPORTANT REMINDERS:
•
SOA strongly discourages the printing and/or local storage of service information as previously
released information and electronic publications may be updated at any time.
•
Always check for any open recalls or campaigns anytime a vehicle is in for servicing.
•
Always refer to STIS for the latest service information before performing any repairs.
Bulletin Number:12-308-21; Date: 01/26/21
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