No. 211-20

Service
Technical Information
211/20 ENU
6816
6
Complaint - Loose Push Button on the Storage Compartment Cover of the Center Console
(211/20)
Model Line:
Panamera (971)
Model Year:
As of 2017 up to 2020
Concerns:
Center console storage compartment cover
Information:
•
Push button for opening the storage compartment in the center console loosens, is
missing or cannot be refitted
Push button is now available as an individual item
•
Action required: Check the storage compartment cover and the push button (if fitted) and if necessary, either:
•
•
•
Refitting push button
Replacing push button
Replacing storage compartment cover
Checking storage compartment cover and push button
Work
Procedure:
Check locking lugs on the push button and on the cover of the storage compartment (armrest). Proceed
in the same way depending on the respective fault type.
Fault type A:
Push button loose, locking lugs on the push button  Locking lugs on push button -1- and on the storage
compartment  Locking lugs on push button -2- are OK.
Action required: Refit the push button.
For documentation and warranty invoicing, enter the labor operations and PQIS coding specified below in
the warranty claim:
I No.
APOS
Labor operation
68164900
Checking storage compartment
PQIS coding:
Location (FES5)
68160
Storage compartment
Damage type (SA4)
1817
loose
Fault type B:
Locking lugs on the push button  Locking lugs on push button -1- are broken. Locking lugs on the
storage compartment cover  Locking lugs on package box cover -2- are OK.
AfterSales
Jan 19, 2021
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6
Service
6816
ENU
Technical Information
211/20
Action required: Order and install new push button.
Parts
Information:
Part No.
Designation
– Remark
Qty.
971868949 GT8
 Release (push button)
– Left-hand drive vehicles (I-no. L0L)
1 ea.
For documentation and warranty invoicing, enter the labor operations, PQIS coding and parts specified
below in the warranty claim:
APOS
Labor operation
68164900
Checking storage compartment
I No.
PQIS coding:
Location (FES5)
68160
Storage compartment
Damage type (SA4)
1817
loose
Fault type C:
Locking lugs on the push button  Locking lugs on push button -1- are OK. Locking lugs on the storage
compartment cover  Locking lugs on package box cover -2- are broken.
Action required: Replace storage compartment cover, see  Workshop Manual 'Removing and installing cover and
package box'.
Parts
Information:
Part No.
Designation
– Remark
Qty.
971867165 xx1
 Armrest (cover for package box)
– includes release (push button)
– Left-hand drive vehicles (I-no. L0L)
1 ea.
1 Select vehicle-specific equipment variant from the Porsche parts catalog.
For documentation and warranty invoicing, enter the labor operations, PQIS coding and parts specified
below in the warranty claim:
APOS
Labor operation
68164900
Checking package box
68161910
Removing and installing package box
Jan 19, 2021
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I No.
AfterSales
Service
Technical Information
211/20 ENU
6816
6
PQIS coding:
Location (FES5)
68160
Package box
Damage type (SA4)
1817
loose
Locking lugs on push button
Locking lugs on package box cover
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. Part numbers listed in these bulletins are for reference only. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a
discrepancy, the work procedures in the PIWIS Tester are the ones that must be followed.
© 2021 Porsche Cars North America, Inc.
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Jan 19, 2021
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