A9121612061933_1

91 MIB3: The "Navigation" license was not purchased
91 21 61 2061933/1 January 19, 2021.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q3
2022 - 2023
All
FoD with preparation for the Navigation System
Audi e-tron
quattro
2019 - 2023
Audi e-tron
Sportback
2020 - 2023
A5, A5
Cabriolet,
A5
Sportback,
S5, S5
Cabriolet,
S5
Sportback,
RS 5
Cabriolet,
RS 5
Sportback,
A6, A6
allroad, A6
Avant, S6,
and RS6
Avant, A7,
S7, RS 7,
A8, S8, Q5,
SQ5, Q7,
SQ7, Q8,
SQ8, and
RS Q8
All
FoD with preparation for the Navigation System
All
FoD with preparation for the Navigation System
All
2021 - 2023
FoD with preparation for the Navigation System
Condition
Customer states:
 The navigation system is inoperative.
 The message “The ‘Navigation’ license was not purchased.” is displayed after clicking on the
Navigation tile on the MMI screen (Figure 1).
Page 1 of 3
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Figure 1. Example of the message.
Technical Background
Vehicles equipped with MIB3 support the “Function on Demand” (FoD) feature.
This enables the customers of certain vehicles (depending on the MIB3 software version) to purchase a license
for certain features, including navigation, later via myAudi (pending rollout of the service).
Production Solution
Not applicable.
Service
If the vehicle is fitted with PR Number 7UH (Preparation for Navigation System), this behavior is normal.
1. Do not perform any repairs. Any repairs for this concern may be denied.
2. Instruct the customer that this condition is normal.
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
Page 2 of 3
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Additional Information
All part and service references provided in this TSB (2061933) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.