SFCC_JAN2021_39

TECHNICAL TOPICS
BODY/CHASSIS
Center Console Sliding Armrest Rattle or Function Concern
20 - 21MY RR Evoque
Customer Voice:
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A customer may express a concern that there is a rattle type noise from the
center console and or that the sliding armrest feature does not function.
Technical Description:
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Engineering is currently investigating this concern and requests your support in
identifying the concern.
Status:
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SSM75212 is published to request an EPQR be submitted with the following
information:
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–
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Customers description of how the armrest was being used when the problem
was identified.
When the problem occurred was the armrest in the open position. If yes was the
armrest extended, fully or partially.
When the problem occurred was the armrest closed. If yes was the armrest
extended fully or partially.
Did the armrest exhibit any reduction in functionality before it became unusable
If yes, please give details?
PRINTED COPIES ARE UNCONTROLLED
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