PC778 2021 Rogue

QUALITY ACTION
CAMPAIGN
BULLETIN
Left Front Combination Lamp
Dealer Inventory
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected Models/Years:
MY2021 Rogue (T33)
Affected
Population:
NA
Dealer
Inventory:
SERVICE COMM
Activation date:
15,619
Reference: PC778
Date: January 12, 2021
Stop Sale
In Effect
NO
January 12, 2021
*****Dealer Announcement*****
Nissan is conducting a dealer inventory quality action to inspect the left front combination lamp and, if necessary,
replace it on 15,619 specific model year 2021 Rogue vehicles identified in Service Comm. Due to a manufacturing
concern that has since been resolved, the installed combination lamp lens may develop a crack that could cause the
lamp to fog.
Affected vehicles are not subject to stop sale and are either currently in dealer inventory or assigned and in transit to
the dealer.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS National Service History –
Open Campaigns I.D. PC778
• New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle Inventory, and filter by
Open Campaign).
 Refer to NPSB 15-460 for additional information
• Please continue to check newly arriving inventory for campaign applicability.
2. Use the attached procedure to inspect the left front combination lamp assembly and, if necessary, remedy
any vehicles affected by this quality action:
• A unique campaign repair procedure has resulted in a more efficient repair process and reduced flat rate
time.
• Dealers may order parts, as needed, via DBS starting January 12, 2021.
 DBS placed orders will begin fulfillment on January 15, 2021 in the order they are received.
NOTE: Parts replaced under this activity will be placed on parts return. Monitor the Warranty
Parts Return Website located at NNAnet.com for notifications.
• Dealers ordering parts via normal parts ordering process begins on February 9, 2021.
3. The service department should submit the applicable warranty claim for the action performed so the
campaign can be closed on Service Comm.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open Campaign using the
appropriate campaign I.D for the inspection status on each affected vehicle currently in new vehicle inventory.
PC778 | Original Document
Thank you for your prompt attention to this matter.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
***** Scroll down for attached Repair Instructions *****
PC778 – 2021 - ROGUE LEFT FRONT
COMBINATION LAMP INSPECTION
SERVICE PROCEDURE:
NOTE:
While performing this procedure.
 Ensure no engine compartment fluids come in contact with
combination lamp assembly.
 Ensure clean towels (free of chemicals) are used.
 Do NOT turn ignition ON until instructed.
1. Confirm the vehicle is affected.
(Figure 1)

Locate dash VIN plate on the lefthand side lower windshield area

Confirm VIN on dash VIN plate is
included in the quality action
NOTE: VIN shown is an example only
Figure 1
2. Open the Driver’s LH Front door.
(Figure 2)
Figure 2
3. Release the hood latch.

Hood release lever
Pull hood release lever shown in
Figure 3
Figure 3
Hood prop rod
4. Open the hood. (Figure 4)

Pull upward on the hood

Slide the yellow secondary hood
latch to the left

Lift the hood

Place the hood prop rod into the slot
on the hood
Secondary hood latch
Figure 4
5. Using thumb, press down on the left
front combination lamp.(Figure 5)

With a microfiber towel, wipe the
top black portion of the combination
lamp assembly

Using a new “clean” disposable
glove to prevent cross contaminant
of chemicals

Apply moderate thumb pressure in
six (6) locations along the top of the
combination lamp shown in figure 5.
NOTE: A new glove “MUST” be used on
each vehicle inspected to prevent crosscontamination of chemicals.
Press in six (6)
locations
Figure 5
Failing to follow this instruction could
potentially damage other vehicles.
6. Inspect top black portion on left (only)
combination lamp for cracks.
(Figure 6)

If “NO” cracks are present, no
further action is needed. Submit a
claim with PC7780 operation code

If cracks “Are” present, continue to
Step seven (7) for combination
lamp replacement
NOTE: Be aware there are molding lines
in this area, the molding lines are not
cracks.
Figure 6
7. Remove front grille cover fixing clips,
and then remove front grille cover.
(Figure 7)

Remove ten (10) fixing clips
Figure 7
8. Disengage front grille fixing clips and
pawls from the backside while pulling
front grille toward the vehicle front.
(Figure 8)
Figure 8
9. If equipped with an Around-View
Monitor (AVM), disconnect the wiring
harness connector. (Figure 9)
Figure 9
10. Using masking tape, tape painted
fender and front bumper fascia to
prevent paint damage. (Figure 10)
Figure 10
11. Disconnect the two electrical harness
connectors and two bulb connectors
behind the combination lamp.
(Figure 11)
Disconnect
Two (2) Bulbs
Disconnect Two
(2) connectors
Figure 11
12. Remove connecter from combination
lamp assembly. (Figure 12)
Figure 12
13. Remove mounting bolts and clip on
top of the combination lamp
assembly. (Figure 13)

Three (3) mounting bolts

One (1) clip
Clip
Figure 13
14. Remove one (1) mounting bolt on the
back of the combination lamp
assembly. (Figure 14)
Mounting bolt
Figure 14
15. Carefully pull the fascia back and
remove the cracked combination lamp
assembly. (Figure 15)
NOTE: Be careful not to damage fascia.
Figure 15
REASSEMBLY:
16. Attach the tape protector to
combination lamp assembly.
(figure 16)

Attach the tape protector over
raises standoff

299H1-6RA0A / Tape Protector

26125-6RR0A / Combination Lamp
Attach the tape protector
over raised standoff
Figure 16
17. Carefully pull the fascia back and
install the new combination lamp
assembly. (Figure 17)

Verify alignment dowel is in correct
positioned.
NOTE: Be careful not to damage fascia.
Alignment Dowel
Figure 17
18. Install one (1) mounting bolt on the
back of the combination lamp.
(Figure 18)

Torque screw

5.5 N●m (0.56 kg-m, 49 89 in-lb)
Mounting Screw
Figure 18
Mounting Screws
19. Install three (3) mounting screws and
one (1) clip. (Figure 19)

Install one (1) clip

Install three (3) screws and torque

5.5 N●m (0.56 kg-m, 49 89 in-lb)
Clip
Figure 19
20. Install connecter to the new
combination lamp assembly.
(Figure 20)
Figure 20
21. Connect the two electrical connectors
and two bulb connectors behind the
combination lamp. (Figure 21)
Connect Two
(2) Bulbs
Connect Two (2)
connectors
Figure 21
22. If equipped with an Around-View
Monitor (AVM), connect the wiring
harness. (Figure 22)
Figure 22
23. Align front grille fixing clips and pawls
from backside while pushing the front
of grille towards vehicle back.
(Figure 23)
Figure 23
24. Reinstall the front grille cover and
reinstall fixing clips. (Figure 24)

Reinstall ten (10) fixing clips
Figure 24
25. Set the parking brake. (Figure 25)

Pull upward on the parking brake
switch and hold upward until the
red light turns on
Figure 25
26. Start the engine and turn on the left
turn signal. (Figure 26)

Fully depress the brake pedal and
press the start/stop engine button

Turn on the left turn signal
Start/Stop engine button
Figure 26
27. Verify Combination Lamp Function.
(Figure 27)

Verify marker lamp illumination

Verify Turn signal lamp illumination

Verify daytime running lamp
illumination
HINT: If all lamps are not working verify
electrical connections are secure.
Figure 27
28. Verify combination lamp does NOT
come in contact with the grill or hood.

Verify Gaps
Gaps
Verify
and
If contact is found, ensure
combination lamp installation is
correct. (Figure 28)
NOTE: Verify left side fit is similar to right side
fit.
Figure 28
29. Clean Combination lamp lens with mild soapy water or Nissan approvel cleaner and
a clean towel.
30. Turn engine off

Press the start/stop switch
31. Remove Tape
32. Close hood
33. If the vehicle is equipped with Around View Monitor (AVM) follow the procedure in
the service manual to calibrate cameras.
DRIVER INFORMATION & MULTIMEDIA - AUDIO, VISUAL & NAVIGATION SYSTEM
INTELLIGENT AROUND VIEW MONITOR SYSTEM - BASIC INSPECTION CALIBRATING CAMERA IMAGE (INTELLIGENT AROUND VIEW MONITOR)
PARTS INFORMATION:
Description
Part #
Quantity
COMBINATION LAMP ASSY-FRONT, LH
26125-6RR0A
1 (If Necessary)
TAPE-PROTR
299H1-6RA0A
1 (If Necessary)
CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC778
Claim Type:
CM
PNC:
PC778
Symptom:
ZZ
Diagnosis:
99
Description:
Op
Codes
Flat
Rate
Time
Parts
Required
on Claim
Expense
Code
Required
Inspect Left Front Combination Lamp
PC7780
0.2 Hr.
NO
NO
Inspect and Replace Left Front
combination Lamp Without Around
View Monitor
PC7781
0.4 Hr.
YES
NO
Inspect and Replace Left Front
combination Lamp With Around View
Monitor
PC7782
0.8 Hr.
YES
NO