T-SB-0003-21

Service Bulletin Details

Public Details for: T-SB-0003-21

Tsb: some 2010 ? 2015 model year prius and 2012 ? 2017 model year prius v vehicles may exhibit a mil on condition with diagnostic trouble codes (dtcs) P0A94, P324E, P0A1A, and/or P3004, indicating a malfunction has occurred in the inverter


- 2017 - 2016 - 2015 - 2014 - 2013 - 2012 - 2011 - 2010 -

Models from 2011
2011 TOYOTA PRIUS
Models from 2010
2010 TOYOTA PRIUS
T-SB-0003-21
January 12, 2021
MIL ON With DTCs P0A94, P324E, P0A1A, and/or P3004
Service
Category
Engine/Hybrid System
Section
Hybrid/Battery Control System
Market USA
Applicability
YEAR(S)
MODEL(S)
2012 - 2017
Prius V
2010 - 2015
Prius
ADDITIONAL INFORMATION
SUPERSESSION NOTICE
The information contained in this bulletin supersedes Service Bulletin No. T-SB-0036-16.
 Warranty Information section has been updated.
Service Bulletin No. T-SB-0036-16 is obsolete and any printed versions should be discarded.
Introduction
Some 2010 – 2015 model year Prius and 2012 – 2017 model year Prius V vehicles may exhibit a
MIL ON condition with Diagnostic Trouble Codes (DTCs) P0A94, P324E, P0A1A, and/or P3004,
indicating a malfunction has occurred in the inverter assembly with converter. Follow the Repair
Procedure in this bulletin to identify the specific components within the inverter assembly with
converter that need to be replaced and address this condition.
© 2021 Toyota Motor Sales, USA
Page 1 of 7
T-SB-0003-21
January 12, 2021
Page 2 of 7
MIL ON With DTCs P0A94, P324E, P0A1A, and/or P3004
Warranty Information
OP CODE
DESCRIPTION
MODEL
TIME
EL1602
R & R Inverter Assembly
With Converter
Prius
2.0
Prius V
1.6
Prius
2.9
Prius V
2.9
Prius
2.9
Prius V
2.9
EL1625
EL1603
EL1604
OFP
T1
T2
G9200-#####
8A
73
R & R IPM Transistor
R & R IPM Transistor and MG ECU
APPLICABLE WARRANTY
 This repair is covered under the Toyota Hybrid System Warranty. This warranty is in effect for
96 months or 100,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in this bulletin.
 For 2004 – 2017 model year Prius vehicles that are registered and normally operated in
California, Arizona (2012 model year only), Connecticut (starting with 2005 model year),
Maine (starting with 2004 model year), Maryland (starting with 2011 model year), Massachusetts
(starting with 2004 model year), New Hampshire (2005 model year – 2009 model year only),
New Jersey (starting with 2005 model year), New Mexico (2010 – 2011 model year only), New York
(beginning with 2004 model year with ZE models only; all models starting with 2016 model year),
Oregon (starting with 2008 model year), Rhode Island (starting with 2005 model year), and
Vermont (starting with 2004 model year) – Partial Zero Emission Vehicle (PZEV) Emission
Warranty Coverage is in effect for 15 years or 150,000 miles, from the vehicle’s in-service date,
whichever occurs first. (Please reference Warranty Policy Bulletin POL14-09 for
additional information)
© 2021 Toyota Motor Sales, USA
T-SB-0003-21
January 12, 2021
Page 3 of 7
MIL ON With DTCs P0A94, P324E, P0A1A, and/or P3004
Parts Information
NOTE
 This section is for reference ONLY. The parts listed below are NOT all required for inverter assembly
with converter repairs.
 Order the correct part number by entering the VIN number into the Electronic Parts Catalog (EPC).
PART NUMBER*1
PART NAME
QTY
G9200-##### (Order by VIN)
Inverter Assy, W/Converter
1*2
G920H-##### (Order by VIN)
Computer Sub-assy, MG Control W/Bracket
1*2
G920J-52010
Sensor Sub-assy, Inverter Current
1*2
G9208-47090
Wire Sub-assy, Inverter
1*2
04899-47070
Transistor Kit, Power Module Intelligent (IPM)
1*2, *7
08826-00100
Seal Packing or Equivalent
1*2
00272-SLLC2
Super Long Life Coolant
1*3
04899-47060
Plug Kit, Inverter Drain
1*3
90430-18008
Gasket
1*3
G922L-47010
Cover, Inverter Signal Connector
1*4
91551-80618
Bolt, Flange
15*4
091X1-47020
Seal, Masking, No. 1
1*5
08887-02809
Toyota Thermal Grease X-23-7884-4
2*6
*1 Part numbers are subject to change. Order the correct part number by inputting the VIN in the EPC.
*2 Refer to step 3 in this Service Bulletin to determine if the part is required.
*3 Required for ANY Repair Procedure in this Service Bulletin.
*4 NOT required. Available in case of breakage.
*5 Included in IPM Kit. Available if spare is needed.
*6 Used ONLY for IPM replacement. Part has shelf life of one year. Do NOT use if stored past one year.
*7 The appearance of the replacement IPM may be different than the original part.
© 2021 Toyota Motor Sales, USA
T-SB-0003-21
January 12, 2021
Page 4 of 7
MIL ON With DTCs P0A94, P324E, P0A1A, and/or P3004
Required Tools & Equipment
REQUIRED EQUIPMENT
SUPPLIER
Techstream ADVI*
PART NUMBER
QTY
TSADVUNIT
Techstream 2.0
TS2UNIT
ADE
1
Techstream Lite
TSLITEPDLR01
Techstream Lite (Green Cable)
TSLP2DLR01
*Essential SST.
NOTE
 Only ONE of the Techstream units listed above is required.
 Software version 15.30.027 or later is required.
 Additional Techstream units may be ordered by calling Approved Dealer Equipment (ADE)
at 1-800-368-6787.
SPECIAL SERVICE TOOLS (SST)
PART NUMBER
QTY
Anti-static Mat*
09890-47010-01
1
Squeegee*
09891-47010-1A
1
Torque Wrench Adapter*
09961-00950
1
Inverter Case Separator*
09891-47020-01
1
01413-00072 (Medium)
Electrical Insulating Gloves*
01413-00073 (Large)
1
01413-00074 (Extra Large)
*Essential SST.
CAUTION
ALWAYS inspect electrical insulating gloves before use for cracks, ruptures, tears, pinholes, or
damage. Do NOT wear if damaged.
NOTE
Additional SSTs may be ordered by calling 1-800-933-8335.
© 2021 Toyota Motor Sales, USA
T-SB-0003-21
January 12, 2021
Page 5 of 7
MIL ON With DTCs P0A94, P324E, P0A1A, and/or P3004
Repair Procedure
1. Confirm the condition exists.
A. Are DTCs P0A94, P324E, P0A1A, and/or P3004 stored?
 YES — Continue to substep B.
 NO — This bulletin does NOT apply. Continue diagnosis using the applicable
Repair Manual.
B. Does the vehicle exhibit physical
damage to the inverter assembly with
converter in the location shown?
Figure 1.
 YES — Continue to step 2.
 NO — Go to step 3.
2. Replace the inverter assembly with converter.
Refer to TIS, applicable model and model year Repair Manual:







2010 Prius:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Inverter With Converter: Removal / Installation”
2011 Prius:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Inverter With Converter: Removal / Installation”
2012 Prius:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Inverter With Converter: Removal / Installation”
2013 Prius:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Inverter With Converter: Removal / Installation”
2014 Prius:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Inverter With Converter: Removal / Installation”
2015 Prius:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Inverter With Converter: Removal / Installation”
2012 Prius V:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Inverter With Converter: Removal / Installation”
© 2021 Toyota Motor Sales, USA
T-SB-0003-21
January 12, 2021
Page 6 of 7
MIL ON With DTCs P0A94, P324E, P0A1A, and/or P3004
Repair Procedure (continued)

2013 Prius V:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Inverter With Converter: Removal / Installation”
 2014 Prius V:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Inverter With Converter: Removal / Installation”
 2015 Prius V:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Inverter With Converter: Removal / Installation”
 2016 – 2017 Prius V:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Inverter With Converter: Removal / Installation”
A. The repair is now complete. Clear ANY DTCs and confirm the condition is no
longer present.
3. Determine the correct components to replace based on the inverter assembly with converter
type, DTC, and information code.
Refer to TIS, applicable model and model year Repair Manual:

2010 / 2011 / 2012 / 2013 / 2014 / 2015 Prius:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Hybrid Control System: DTC Check / Clear”

2012 / 2013 / 2014 / 2015 / 2016 / 2017 Prius V:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Hybrid Control System: DTC Check / Clear”
4. Repair the inverter assembly with converter.
NOTE
 ALL repairs in this Service Bulletin require super long life coolant, an inverter drain plug kit,
and a gasket.
 Toyota thermal grease is ONLY used for IPM replacement. This part has a shelf life of one year.
Do NOT use if stored past one year.
 Reference the Quick Training Guide for best practices for 2010 – 2015 model year Prius and
2012 – 2017 model year Prius V vehicles.
Refer to TIS, applicable model and model year Repair Manual:

2010 Prius:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Power Module Intelligent Transistor: Removal / Installation”
© 2021 Toyota Motor Sales, USA
T-SB-0003-21
January 12, 2021
Page 7 of 7
MIL ON With DTCs P0A94, P324E, P0A1A, and/or P3004
Repair Procedure (continued)

2011 Prius:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Power Module Intelligent Transistor: Removal / Installation”

2012 Prius:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Power Module Intelligent Transistor: Removal / Installation”

2013 Prius:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Power Module Intelligent Transistor: Removal / Installation”







2014 Prius:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Power Module Intelligent Transistor: Removal / Installation”
2015 Prius:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Power Module Intelligent Transistor: Removal / Installation”
2012 Prius V:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Power Module Intelligent Transistor: Disassembly / Reassembly”
2013 Prius V:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Power Module Intelligent Transistor: Disassembly / Reassembly”
2014 Prius V:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Power Module Intelligent Transistor: Disassembly / Reassembly”
2015 Prius V:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Power Module Intelligent Transistor: Disassembly / Reassembly”
2016 – 2017 Prius V:
Engine/Hybrid System – Hybrid/Battery Control System – “Hybrid / Battery Control:
Power Module Intelligent Transistor: Disassembly / Reassembly”
5. Clear ANY DTCs and confirm the condition is no longer present.
© 2021 Toyota Motor Sales, USA


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