T-SB-0004-21

T-SB-0004-21
January 21, 2021
Loose Front Door Glass Run
Service
Category
Vehicle Exterior
Section
Window/Glass
Market USA
Applicability
YEAR(S)
MODEL(S)
2010 - 2020
Sienna
ADDITIONAL INFORMATION
Introduction
Some 2010 – 2020 model year Sienna vehicles may exhibit a condition where the front door glass
run on either the right-hand or left-hand side comes loose from the door channel during window
operation. Follow the Repair Procedure in this bulletin to address this condition.
Warranty Information
OP CODE
DESCRIPTION
TIME
OFP
T1
T2
BD2003
R & R Loose Front Door Glass Run
0.7
Combo A
Opposite Side
0.6
68141-#####*
68151-#####*
62
13
*Choose the correct OFP for the vehicle being repaired by searching the parts in EPC using the EPC VIN filter. Warranty
claims MUST be submitted with the correct OFP with 10 digits.
APPLICABLE WARRANTY
 This repair is covered under the Toyota Basic Warranty. This warranty is in effect for 36 months
or 36,000 miles, whichever occurs first, from the vehicle’s in-service date.
 Warranty application is limited to occurrence of the specified condition described in
this bulletin.
© 2021 Toyota Motor Sales, USA
Page 1 of 4
T-SB-0004-21
January 21, 2021
Page 2 of 4
Loose Front Door Glass Run
Parts Information
PART NUMBER
PART NAME
QTY
68141-08020
Run, Front Door Glass, RH
1
68151-08020
Run, Front Door Glass, LH
1
Required Tools & Equipment
REQUIRED TOOLS & MATERIAL
PART NUMBER
QUANTITY
3M™ Black Super Weatherstrip and Gasket Adhesive*
08008
1
*Order at local automotive shop.
NOTE
One tube of adhesive can service multiple vehicles and has a shelf life of 24 months.
Repair Procedure
1. Visually inspect the vehicle to confirm the
condition exists.
Figure 1. Front Door Glass Run Failure
Does the front door glass run on either the
right-hand or left-hand side come loose
from the door channel during
window operation?

YES — Continue to step 2.

NO — This bulletin does NOT apply.
Continue diagnosis using the
applicable Repair Manual.
2. Remove the front door glass run.
Refer to TIS, applicable model and model year Repair Manual:

2010 Sienna:
Vehicle Exterior – Door/Hatch – “Engine Hood / Door: Front Door: Disassembly”

2011 / 2012 / 2013 / 2014 / 2015 / 2016 / 2017 / 2018 / 2019 / 2020 Sienna:
Vehicle Exterior – Door/Hatch – “Door / Hatch: Front Door: Disassembly”
© 2021 Toyota Motor Sales, USA
T-SB-0004-21
January 21, 2021
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Loose Front Door Glass Run
Repair Procedure (continued)
3. Clean the door channel in the upper
B-pillar corner with isopropyl alcohol
as shown.
Figure 2.
NOTE
Let the surface dry for AT LEAST 30 seconds
BEFORE proceeding to the next step.
4. Apply 3M™ Black Super Weatherstrip
Adhesive to the areas shown.
The top section bead should be AT LEAST
3 in. long, and the B-pillar bead should be
AT LEAST 4 in. long.
Figure 3.
1
2
1
2
© 2021 Toyota Motor Sales, USA
Apply Adhesive to the Inboard Side of
Door Channel
Apply Adhesive to the back side of
Door Channel (B-pillar)
T-SB-0004-21
January 21, 2021
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Loose Front Door Glass Run
Repair Procedure (continued)
5. Install the NEW front door glass run.
Refer to TIS, applicable model and model year Repair Manual:

2010 Sienna:
Vehicle Exterior – Door/Hatch – “Engine Hood / Door: Front Door: Reassembly”

2011 / 2012 / 2013 / 2014 / 2015 / 2016 / 2017 / 2018 / 2019 / 2020 Sienna:
Vehicle Exterior – Door/Hatch – “Door / Hatch: Front Door: Reassembly”
6. Use a plastic tool to press in the upper rear
corner of the glass run to help fully seat the
glass run.
Figure 4.
7. Visually check around the upper rear corner for any excess sealer that might be outside the
door channel. Clean off the excess sealer.
8. Confirm the window operates properly and the front door glass run stays in place by cycling
the window once and leave the window in the full closed position.
NOTE
Advise customer NOT to operate the window for 24 hours.
© 2021 Toyota Motor Sales, USA