A4021232061464_2
Service Bulletin Details
Public Details for: A4021232061464_2
This bulletin addresses a cracking noise from the front end when changing direction.
- 2022 - 2021 - 2020 - 2019 - 2018 -
Models from 2022
| 2022 AUDI Q3 |
Models from 2021
| 2021 AUDI Q3 |
Models from 2020
| 2020 AUDI A3 |
| 2020 AUDI Q3 |
| 2020 AUDI RS3 |
| 2020 AUDI S3 |
Models from 2019
| 2019 AUDI A3 |
| 2019 AUDI Q3 |
| 2019 AUDI RS3 |
| 2019 AUDI S3 |
Models from 2018
| 2018 AUDI A3 |
| 2018 AUDI A3 ETRON |
| 2018 AUDI A3 SPORTBACK E-TRON |
| 2018 AUDI RS3 |
| 2018 AUDI S3 |
40 Cracking noise from front end when changing direction 40 21 23 2061464/2 February 16, 2021. Supersedes Technical Service Bulletin Group 40 number 20-19 dated November 24, 2020 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment A3, A3 Cabriolet, S3, and RS 3 2018 - 2020 All Not Applicable A3 Sportback, A3 e-tron 2018 All Not Applicable Q3 2019 - 2022 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 2 - Revised header (Added model) 1 11/24/2020 Initial publication Customer states: Cracking noise from front end when changing direction. Workshop findings: When pulling away there is a one-off cracking noise from the front after changing direction. Technical Background Relative movement of the drive axle in the wheel bearings. Production Solution Gradual introduction of improved drive axles. Page 1 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Service 1. Follow instructions according to Elsa at Repair Manual, Chassis >> Suspension, Wheels, Steering >> 40 Front Suspension >> Front Axle >> Drive Axle >> Drive Axle Disassembling, Assembling. 2. Disassemble the affected drive axle. 3. Apply liquid locking fluid as shown in Figure 1 (red lines around the threaded connection). Figure 1. Apply locking fluid around the threaded connection. 4. Reinstall the drive axle according to ELSA instructions. Warning: After assembling the drive axle(s), the vehicle must not be operated for 8 hours. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 4045 Page 2 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Damage Code: 0010 Labor Operations: Driveshaft Remove + Reinstall (1) 4041 1900 See SRT with associated operations Driveshaft Remove + Reinstall (2) 4041 2000 See SRT with associated operations GFF 0150 0000 Time stated on the diagnostic protocol Road test prior to the service procedure 0121 0002 10 TU Road test after the service procedure 0121 0004 10 TU Diagnostic Time: As per TSB #2061464/2 Claim Comment: All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Required Parts and Tools Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Part Number Part Description Quantity See ETKA Fasteners, Bolts, Nuts, and Screws as needed per See ETKA/ELSA the Repair Manual D 154100A1 Locking fluid 0.2 Additional Information More information on this system can be found in the following resources: Elsa: Chassis >> Suspension, Wheels, Steering >> 40 Front Suspension >> Front Axle >> Drive Axle >> Drive Axle Disassembling, Assembling. All parts and service references provided in this TSB (2061464) are subject to change and/or removal. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property Page 3 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 4 of 4 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.