TJ35511.1.0-2021

Service Bulletin Details

Public Details for: TJ35511.1.0-2021

This is a technical journal: creaking noise from steering wheel module


- 2020 - 2019 - 2018 - 2017 - 2016 -

Models from 2020
2020 VOLVO S60
2020 VOLVO S90
2020 VOLVO V60
2020 VOLVO V60CC
2020 VOLVO V90
2020 VOLVO V90CC
2020 VOLVO XC60
Models from 2019
2019 VOLVO S60
2019 VOLVO S90
2019 VOLVO V60
2019 VOLVO V60CC
2019 VOLVO V90
2019 VOLVO V90CC
2019 VOLVO XC60
Models from 2018
2018 VOLVO S90
2018 VOLVO V90
2018 VOLVO V90CC
2018 VOLVO XC60
2018 VOLVO XC90
Models from 2017
2017 VOLVO S90
2017 VOLVO V90
2017 VOLVO V90CC
2017 VOLVO XC60
Models from 2016
2016 VOLVO XC60 
VOLVO CAR
SERVICE AND PARTS BUSINESS
Technical Journal
TITLE:
Creaking noise from Steering Wheel Module
REF NO:
ISSUING DEPARTMENT:
CAR MARKET:
TJ 35511.1.0
Technical Service
United States and Canada
PARTNER:
ISSUE DATE:
STATUS DATE:
3 US 7510 Volvo Car USA
2021-01-07
2021-01-11
FUNC DESC:
FUNC GROUP:
Housing for direction indicator
switch
3644
Page 1 of 14
“Right first time in Time”
Attachment
File Name
TJI-519196-1_1_0_en-US.pdf
TJI-519196-2_1_0_en-US.pdf
File Size
1.8455 MB
1.9510 MB
DESCRIPTION:
If creaking / ticking noise is heard from SWM area when turning the steering wheel, then follow advice
under Service.
CSC Customer Symptom Codes
Code
H3
H4
X8
Description
Steering wheel/Squeak/rattle/Steering column/wheel
Steering/Unusual noise/Unsure when/at all times
Steering/Unusual noise/At full turn
Vehicle Type
Type
224
225
227
234
235
236
Eng
Eng
Desc
Sales
Body
Gear
Steer
Model Year
2019-9999
2020-9999
2020-9999
2017-2017
2017-9999
2017-9999
Plant
Chassis range
-
Struc Week
Range
201835-999952
201817-999952
201846-999952
201617-999952
201624-999952
201646-999952
Produced in the USA and available as an electronic document. Hard copy documents are printed in USA on recycled paper containing
a minimum of 50% wastepaper and 10% post-consumer waste.
© 2021 VOLVO CAR USA, LLC
Technical Journal 35511.1.0
Type
Eng
Eng
Desc
Sales
238
246
256
536
Body
Gear
Steer
Model Year
2017-9999
2018-9999
2016-9999
2018-9999
Plant
Chassis range
-
Struc Week
Range
201646-999952
201817-999952
201505-999952
201746-999952
SERVICE:
Follow instruction for SPA platfrom according to the attachment TJI-519196-1_1_0_en-US and for
CMA platform according to the attachment TJI-519196-2_1_0_en-US.
Warranty claim info:
To get warranty claim accepted for a job described in this TJ, please use following data: VST OP
number: 98751-2
VST Operation Number
VST Operation Number
98751-2
Description
Steering wheel module adjust acc
VEHICLE REPORT:
Yes, please submit a Vehicle Report if the service solution described in this TJ has no effect. Use concern
area “Vehicle Report” and sub concern area “Support not needed”, use function group 3644.
To view TJ attachment continue to next page. This TJ has two attachments.
Page 2 of 14
2021-01-11
Volvo Car Customer Service
Title
Steering wheel module (SWM)
Action
Product fix
Issue
1
Date
2020-05
TJ Instruction VCC-519196-1
Reason
First issue
Affected vehicles
Model year
2019, 2020
2017, 2018,
2019, 2020
2017, 2018,
2019, 2020
2019, 2020
2019, 2020
Model
S60 (19-)
S90 (17-)
S90L
V60 (19-)
V60 Cross Country
(19-)
2017, 2018, V90 (17-)
2019, 2020
2017, 2018, V90 Cross Country
2019, 2020
2018, 2019, XC60 (18-)
2020
2016, 2017, XC90 (16-)
2018, 2019,
2020
Materials
Anti-squeak tape
Qty.
1.0
Materials
Part No.
1161842
Notes
Page
1(6)
Operation number:
98751-2
TJ Instruction VCC-519196-1
Page 2 ( 6 )
Color symbols
Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
Removal
Remove airbag driver's side , refer to:
Removal, replacement and installation
8 - Body and interior
88 - Interior equipment
884 - seat belt and other restraining
systems
Turn the steering wheel into neutral position.
TJ Instruction VCC-519196-1
Page 3 ( 6 )
Disconnect the connectors.
Loosen the screws.
Remove the marked part.
TJ Instruction VCC-519196-1
Page 4 ( 6 )
Note! Orientation view
Note! Only use the specified material.
Use: Anti-squeak tape , 1161842
TJ Instruction VCC-519196-1
Page 5 ( 6 )
Caution! Make sure the component is fitted
as illustrated.
Caution! Make sure the component is fitted
as illustrated.
TJ Instruction VCC-519196-1
Page 6 ( 6 )
Installation
Install the marked components.
Torque:
Steering wheel to steering column (center
screw) , 60 Nm
Fit driver's side airbag , refer to:
Removal, replacement and installation
8 - Body and interior
88 - Interior equipment
884 - seat belt and other restraining
systems
Volvo Car Customer Service
Title
Steering wheel module (SWM)
Action
Product fix
Issue
1
Date
2020-05
TJ Instruction VCC-519196-2
Reason
First issue
Affected vehicles
Model year Model
2018, 2019, XC40
2020
Materials
Anti-squeak tape
Qty.
1.0
Materials
Part No.
1161842
Notes
Page
1(6)
Operation number:
98751-2
TJ Instruction VCC-519196-2
Page 2 ( 6 )
Color symbols
Note! This colour chart displays (in colour
print and electronic version) the importance
of the different colours used in the images
of the method steps.
1 . Used for focused component, the
component with which you will do
something.
2 . Used as extra colors when you need to show
or differentiate additional parts.
3 . Used for attachments that are to be
removed/installed. May be screws, clips,
connectors, etc.
4 . Used when the component is not fully
removed from the vehicle but only hung to
the side.
5 . Used for standard tools and special tools.
6 . Used as background color for vehicle
components.
Removal
Remove airbag driver's side , refer to:
Removal, replacement and installation
8 - Body and interior
88 - Interior equipment
884 - seat belt and other restraining
systems
Disconnect the connectors.
TJ Instruction VCC-519196-2
Page 3 ( 6 )
Loosen the screws.
Remove the marked part.
Note! Orientation view
TJ Instruction VCC-519196-2
Page 4 ( 6 )
Note! Only use the specified material.
Use: Anti-squeak tape , 1161842
Caution! Make sure the component is fitted
as illustrated.
TJ Instruction VCC-519196-2
Page 5 ( 6 )
Caution! Make sure the component is fitted
as illustrated.
Installation
Note! Make sure that the road wheels are in
the straight ahead position.
Note! The markings must be opposite each
other.
TJ Instruction VCC-519196-2
Page 6 ( 6 )
Install the screw.
Torque:
Steering wheel to steering column (center
screw) , 60 Nm
Fit driver's side airbag , refer to:
Removal, replacement and installation
8 - Body and interior
88 - Interior equipment
884 - seat belt and other restraining
systems

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