A9321432062211_1

Service Bulletin Details

Public Details for: A9321432062211_1

This bulletin states to create a pss when the red battery symbol is shown in the cluster with dtc p0B1300 stored.


- 2022 - 2021 - 2020 -

PSS 93 Red battery symbol, DTC P0B1300 is stored in the hybrid battery management module
93 21 43 2062211/1 February 17, 2021.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
A6, A7, and
Q5
2020 - 2022
All
PHEV
Condition
Customer states:
 In the instrument cluster, the red battery symbol is shown with the text
“Electrical system: fault. Safely stop vehicle” (Figure 1).
 After switching the ignition off and on again, the warning lamp is off and
the vehicle works again.
Figure 1. Red battery symbol.
Workshop findings:
The following DTC is stored in the hybrid battery management module, J840 (address word 008C):
 DTC P0B1300 (Hybrid/HV battery current measurement sender 1/2 variation) with symptom code 14348.
This PSS applies if one of the following DTC combinations is logged in the hybrid battery management module,
J840 (address word 008C):
DTC
Description
DTC #2
P0B1300
Only entry in 008C
N/A
P0B1300
In combination with P33F000
P0B1300
In combination with U059B00
The PSS does not apply if other DTCs in addition to the above combinations are logged in the hybrid battery
management module, J840 (address word 008C). In this case the PSS does not apply, continue diagnosis
outside of the PSS.
Page 1 of 3
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Technical Background
There are certain issues with the internal communication between the battery junction box and the power/voltage
sensor, and is very unlikely for the customer to experience again.
Production Solution
This bulletin will be updated when more information is available.
Service
1.
Explain to the customer that a solution is forthcoming for the 3rd quarter of 2021 and that no repairs are
necessary at this point. Do not replace any components for this condition since this will not resolve the
customer’s concern.
2.
Create a PSS record in the PSS application through the Pending Service Solutions (PSS) link in
AccessAudi (under Related Links >> Service), or through the Technical Assistance page in Elsa.
Warranty
Claim Type:
 110 up to 48 Months/50,000 Miles.
 G10 for CPO Covered Vehicles – Verify Owner.
 If the vehicle is outside any warranty, this Technical Service Bulletin is informational
only.
Service Number:
9327
Damage Code:
0039
Diagnostic Time:
GFF – Checking and clearing fault codes
included in existing labor operations
0151 0000
Time stated on
the diagnostic
protocol (Max 20
TU)
Road test prior to service procedure
No allowance
0 TU
Road test after service procedure
No allowance
0 TU
Claim Comment:
As per TSB #2062211/1
All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures
Manual. Claims are subject to review or audit by Audi Warranty.
Page 2 of 3
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Additional Information
All part and service references provided in this TSB (2062211) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 3 of 3
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.


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