LI83.20-P-072178
Service Bulletin Details
Public Details for: LI83.20-P-072178
The customer complains that when the ignition is switched on, pulsating buzzing noises which fluctuate in volume can be heard coming from the area of the instrument panel or the driver's footwell.
Models from 2021
2021 MERCEDES-BENZ GLC300 |
2021 MERCEDES-BENZ GLC350E |
Models from 2020
2020 MERCEDES-BENZ AMG GLC63 |
2020 MERCEDES-BENZ GLC300 |
2020 MERCEDES-BENZ GLC350 |
2020 MERCEDES-BENZ GLC350E |
2020 MERCEDES-BENZ GLC63 |
Models from 2019
2019 MERCEDES-BENZ AMG GLC63 |
2019 MERCEDES-BENZ GLC300 |
2019 MERCEDES-BENZ GLC350 |
2019 MERCEDES-BENZ GLC350E |
2019 MERCEDES-BENZ GLC63 |
2019 MERCEDES-BENZ GLC63S AMG |
G-FACELIFT 2018: Noises Coming From Driver's Side Footwell Topic number LI83.20-P-072178 Version 1 Function group 83.20 Heating Date 12-18-2020 Validity Model 463 as of model year 2019 (as of code XZ8) Reason for change Recommended repair has been changed based on new technical findings Reason for block Complaint: The customer complains that when the ignition is switched on, pulsating buzzing noises which fluctuate in volume can be heard coming from the area of the instrument panel or the driver's footwell. Note: A quiet, constant buzzing noise corresponds to the series product configuration. Attachments File Description Soundfile Noise Driverseat.MP3 Sound file of interior Cause: The listed complaints may be originating from the circulation pump in the heating circuit. The cause may be air in the low-pressure heating circuit, which can generate noise when there is flow through the circulation pump. Remedy: Check whether the noise is coming from the circulation pump (M13/5). To do so, remove the front left wheel well liner. If the noise is being caused by the circulation pump, replacing the part would not be a productive solution. To resolve the issue, the system needs to be vented by driving the vehicle carefully at a constant engine speed above 3000 rpm for a period of at least 30 minutes. When doing so, it is important that the air conditioning is completely switched off. Note: The circulation pump runs when the air conditioning is switched on and will prevent self-venting of the cooling system. Symptoms 12-18-2020 3:44 PM © Copyright Mercedes-Benz AG JKANTAR Page 1/2 Body / Air conditioning / Stationary heater/auxiliary heater / Noise Body / Air conditioning / Heater / Noise Body / Air conditioning / Air conditioning / Noise Operation numbers/damage codes Op. no. Operation text Time Damage code Note 83408 36 Heating system circulation pump noise Validity Vehicle Engine Transmission G (463) - 463.210 * * G (463) - 463.260 * * G (463) - 463.261 * * G (463) - 463.276 * * G (463) - 463.277 * * G (463) - 463.349 * * G (463) - 463.350 * * 12-18-2020 3:44 PM © Copyright Mercedes-Benz AG JKANTAR Page 2/2