2019 Mercedes-Benz Glc350eMercedes-benz Glc350e 2019

Vehicle Details: Recalls, Fuel Economy, Emissions, Investigations, Consumer Complaints, Service Bulletins

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Below you will find all available information on the 2019 Mercedes-Benz GLC350e SUV 4WD.
The vehicle is described as a 4-Wheel Drive Small Sport Utility Vehicle 4WD .

ManufacturerKnown WMI(s)Fuel Type
Mercedes-BenzPremium And Electricity
City MPGHighway MPGCO2 emissions
24 MPG27 MPG235 g/mile
Hybrid City MPGHybrid Highway MPGHybrid Charge Time
55 MPG57 MPG1.9 Hours
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Sub-models: - Glc350e 4matic -

Frequently Asked Questions
  • What is the charge time of a 2019 Mercedes-Benz Glc350e?
     - The 2019 Mercedes-Benz Glc350e has a full charge time of 1.9 hours at 240V.
  • What is the fuse box diagram for the 2019 Mercedes-Benz Glc350e?
     - Fuse box diagrams for the 2019 Mercedes-Benz Glc350e can be found here
  • What is the annual fuel cost for the 2019 Mercedes-Benz Glc350e?
     - EPA estimated annual fuel cost for the 2019 Mercedes-Benz Glc350e is $2650.
  • Are there recalls for the 2019 Mercedes-Benz Glc350e?
     - There are 5 recall(s) for the 2019 Mercedes-Benz Glc350e, additional information is below.
NHTSA Mandated Recalls
  • Recall 256630 [USA]: A detached roof panel can become a road hazard, increasing the risk of a crash.

  • Recall 187897 [USA]: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

  • Recall 145360 [USA]: If an air bag label is in a foreign language, an occupant may not be aware of the risks to children sitting in the front seat, increasing the risk of injury in the event of a crash.

  • Recall 152847 [USA]: The electric pre-safe?-function and the seat belt pretensioners may not deploy during a crash, increasing the risk of injury.

  • Recall 134402 [USA]: If the passenger air bag is incorrectly displayed as 'on' when it is not, a front seat passenger may be unaware that the air bag will not deploy in the event of a crash, increasing their risk of injury.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

NHTSA Submitted Mechanical & Emissions Details
  • Automatic 7-spd 4-Wheel Drive Glc350e 4matic

    Description Data
    Combined electricity consumption in kw-hrs/100 miles59.0
    Engine cylinders4
    Engine displacement in liters2.0
    Engine descriptor; see fueleconomy.gov detailsSIDI; PHEV
    TransmissionAutomatic 7-spd
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1000
    Electric motor (kw-hrs)85 kW DCPM
    Description Data
    Annual petroleum consumption in barrels for fuel type 17.92323
    Annual petroleum consumption in barrels for fuel type 25.31268
    Time to charge an electric vehicle in hours at 240 v1.9
    City mpg for fuel type 1,24
    Unrounded city mpg for fuel type 1,24.1
    City mpg for fuel type 255
    Unrounded city mpg for fuel type 2,55.0438
    City electricity consumption in kw-hrs/100 miles60
    EPA city utility factor (share of electricity) for phev0.324
    Tailpipe co2 in grams/mile for fuel type 1235
    Combined mpg for fuel type 1,25
    Unrounded combined mpg for fuel type 1,25.4
    Combined mpg for fuel type 256
    Unrounded combined mpg for fuel type 2,55.7924
    Combined electricity consumption in kw-hrs/100 miles59.0
    EPA combined utility factor (share of electricity) for phev0.331
    Engine cylinders4
    Engine displacement in liters2.0
    Drive axle type4-Wheel Drive
    EPA model type index101
    Engine descriptor; see fueleconomy.gov detailsSIDI; PHEV
    EPA fuel economy score (-1 = not available)7
    Annual fuel cost for fuel type 1 ($)2650
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium and Electricity
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)9
    Highway mpg for fuel type 1,27
    Unrounded highway mpg for fuel type 1,27.2
    Highway mpg for fuel type 257
    Unrounded highway mpg for fuel type 2,56.7355
    Highway electricity consumption in kw-hrs/100 miles57.0
    EPA highway utility factor (share of electricity) for phev0.341
    Vehicle record id41132
    Model name (carline)Glc350e 4matic
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleY
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modetrue
    EPA city range for fuel type 29.5923
    EPA highway range for fuel type 210.2462
    TransmissionAutomatic 7-spd
    Unadjusted city mpg for fuel type 131.9
    Unadjusted city mpg for fuel type 277.7
    Unadjusted highway mpg for fuel type 138.3
    EPA vehicle size classSmall Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-1000
    If t, this vehicle is turbochargedT
    Fuel type 2. for dual fuel vehicles, this will be the alternative fuel (e.g. e85, electricity, cng, lpg). for single fuel vehicles, this field is not usedElectricity
    EPA range for fuel type 210
    Electric motor (kw-hrs)85 kW DCPM
    3-character manufacturer codeMBX
    Date the vehicle record was created (iso 8601 format)Wed Dec 05 00:00:00 EST 2018
    Date the vehicle record was last modified (iso 8601 format)Fri Mar 25 00:00:00 EDT 2022
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
    EPA composite gasoline-electricity city mpge for plug-in hybrid vehicles29
    EPA composite gasoline-electricity highway mpge for plug-in hybrid vehicles33
    EPA composite gasoline-electricity combined city-highway mpge for plug-in hybrid vehicles)31
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • LI01.20-P-076894 - ENGINE AND ENGINE COOLING: Check engine light illuminated fault code stored in n3/10 control unit- P052E71 positive crankcase ventilation regulator valve performance: the valve for crankcase ventilation has a malfunction the partial-load ventilation valve (a part
  • EW -High Voltage - VISIBILITY: In our continuing efforts to assure the proper performance of mercedes-benz products and to enhance the satisfaction of our customers, mercedes-benz usa, llc ("mbusa") is extending the warranty coverage on the hv refrigerant compressor & co
  • OTA - 20240402 - ELECTRICAL SYSTEM: This is to notify you of the service campaign ota update for the mbux system software in 750,313 model year (my) my19-24 a-class, cla, cls, e-class, eqb, gla, glb, glc, gle, gls, gt 4-door (177, 118, 257, 213, 238, 243, 247, 253,167, 290 pl
  • NCU - 2024020008 - ELECTRICAL SYSTEM: I?? Always use the latest xentry diagnosis software release with all available add-ons. I?? Make sure to follow the operation steps exactly as described in xentry diagnosis. I?? Use a battery charger to ensure sufficient power supply of t
  • LI82.60-P-077553 - ELECTRICAL SYSTEM: The radio station favorites list is no longer present after bus idle saving process during download perform software update in control unit hu6 in the head unit (a26/17) to version e871.1 (a 247 904 53 00).
  • NCU-OTAcommNoMMC - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz, has determined that in certain my 2017-2021 c-class, cla, cls, e-class, glc, gle, gls, amg gt, s-class, sl, and slc (205, 117, 257, 213/238, 253, 166/292, 190/290,217/2
  • NCU-EW Pressure - FUEL SYSTEM, GASOLINE: In our continuing efforts to assure the proper performance of mercedes-benz products and to enhance the satisfaction of our customers, mercedes-benz usa, llc (mbusa) is extending the warranty coverage for the pressure sensor in certain mode
  • NCU-OTA Comm Mod - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2019-2023 a-class, cla, e-class, g-class, gla, glb, glc, gle, gls, and s-class (177, 118, 238, 463, 247, 253, 167, and 222 pl
  • LI46.10-P-077314 - STEERING: Noises in the steering column area when steering. Under analysis. Check which area of the steering column the noises occur in. Do the noises tend to occur at the bottom in the driver footwell or do they tend to occur in the area of t
  • LI46.10-P-077313 - STEERING: The steering wheel generates grinding noises between the steering wheel and steering column switch module during steering maneuvers see example file in the attachments area: lenkrad-schleifger??A?Usch_steeringwheel-grindingnoises.Mp4 t
  • OTA-Head Unit SW - ELECTRICAL SYSTEM: Mercedes-benz ag, the manufacturer of mercedes-benz vehicles, has determined that on certain my19-23 a-class, cla, cls, e-class, eqb, gla, glb, glc, gle, gls, amg gt (177, 118, 257, 213, 238, 243, 247, 253,167, 290 platform) vehicles, the h
  • OTA-Comm Mod SW - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz vehicles, has determined that on certain my19-23 a-class, c-class, cla, cls, e-class, eqb, g-class, gla, glb, glc, gle, gls, amg gt, s-class (177, 205, 118, 257, 213, 23
  • LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
  • LI07.70-P-070763 - ENGINE AND ENGINE COOLING: Fault code P06DA00 is found current or stored in engine control unit. Check engine light may be activated. Various causes up to model year 2018 fault code P06DA00 can be disregarded if not activating the check engine light, unless ot
  • LI82.85-P-076800 - ELECTRICAL SYSTEM: The "sos nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an ext
  • ELW -Intake Line - ENGINE AND ENGINE COOLING: In our continuing efforts to assure the proper performance of mercedes-benz products and to enhance the satisfaction of our customers, mercedes-benz usa (a??Mbusaa??) is extending the coverage for the intake line assembly on your vehicle
  • LI01.20-P-076894 - ENGINE AND ENGINE COOLING: Check engine light illuminated fault code stored in n3/10 control unit- P052E71 a?? Positive crankcase ventilation regulator valve performance: the valve for crankcase ventilation has a malfunction the partial-load ventilation valve (a
  • LI82.85-P-076799 - ELECTRICAL SYSTEM: The mercedes me connect services cannot be activated. The remote status data does not update. Error in n112/9 - control unit for telematics services (hermes). In the hermes control unit log, under the "url" tab, the value default is st
  • ELW- Intake Line - ENGINE AND ENGINE COOLING: In our continuing efforts to assure the proper performance of mercedes-benz products and to enhance the satisfaction of our customers, mercedes-benz usa, llc (a??Mbusaa??) is extending the warranty coverage on the intake line assembly in ce
  • NCU-HU SW Update - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz vehicles, has determined that on certain my 2018-2023 c-class, eqe, eqe suv, eqs, eqs suv, glc, gle and s-class (206, 295, 294, 297, 296, 254, 167 and 223 platform) vehicles,
  • NCU-2023060003 - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz, has determined that on certain model year (a??Mya??) 2016 a?? 2021 c-class (205 platform), e-class (213 platform) and glc (253 platform) vehicles, the air conditioning contro
  • LI82.85-P-075375 - ELECTRICAL SYSTEM: In the mbux weather app, the temperature is displayed in the wrong unit (fahrenheit instead of a?C, or vice versa). Temperature setting in mmc mobile application settings incorrect remedy adjust the setting in the mercedes me connect
  • LI20.10-P-075943 - ENGINE AND ENGINE COOLING: Complaint check engine light illuminated red coolant warning in instrument cluster fault codes U019F00 or U019F87 stored in ptcu (n127) cause electric coolant pump communication remedy 1-check electric connections on electric coolant
  • LI72.20-P-075746 - ELECTRICAL SYSTEM: Complaint tailgate opens unintentionally. Cause accidental or unnoticed activation of the button to open the tailgate on the vehicle key. E.G. When stored in trouser pocket, handbag etc. Remedy as of the 6th generation, the vehicle ke
  • LI32.33-P-070817 - SUSPENSION: Complaint - airmatic fault message in instrument cluster - compressor inoperative, 40a compressor fuse possibly triggered. - vehicle level is not adjusted correctly, the vehicle possibly leans at an angle cause moisture in the compress
  • LI72.00-P-075481 - STRUCTURE: Complaint staining on door trim strips and top and bottom trim elements on rear side windows cause damage to protective coating (due to poor original optimization of coating) of door beltline trim strips, door upper trim strips and side
  • LI46.35-P-062791 - STEERING: Complaint 1. Vibrations noticeable at steering wheel when front axle is excited when driving at a speed between 65 km/h and 130 km/h over an obstacle. A?? Driving over deeply recessed manhole covers a?? Driving over cross joints a?? Dr
  • LI72.00-P-075481 - STRUCTURE: Complaint staining on door trim strips and top and bottom trim elements on rear side windows cause damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element due to strong alkaline det
  • LI82.60-P-075292 - ELECTRICAL SYSTEM: Complaint customer states after a bus sleep the siriusxm category changes from "my favorites" to "all stations" or a different category. Sometimes, the "my favorites" category will be unavailable for the entire dri
  • LI46.15-P-075284 - STEERING: Complaint malfunction of the electric steering column adjustment. The adjustment application by the driver does not correspond to the adjustment direction of the steering column. Cause polarity reversal of the lines m20/1 (steering colu
  • LI46.15-P-063353 - STEERING: Complaint height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.G. With easy entry function). Cause height adjustment moves to the top/bottom limit stop and jams. Remedy there are 2 re
  • LI82.85-P-075223 - ELECTRICAL SYSTEM: Complaint in an initial quick test, dtc B238A00 "fan 2 of the control unit has malfunctioned" may be active and/or stored in the mbux multimedia system (a26/17) cause current mbux multimedia system (a26/17) software release rem
  • ELW-AccelPedal - ELECTRICAL SYSTEM: Mercedes-benz ag (⿿mbag⿝), the manufacturer of mercedes-benz vehicles, has extended the warranty for the accelerator pedal wiring harness and connectors from the original new vehicle limited warranty of 4 years/50,000 miles to 10 years
  • LI46.15-P-063353 - ELECTRICAL SYSTEM:SOFTWARE: Complaint height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.G. With easy entry function). Cause height adjustment moves to the top/bottom limit stop and jams. 1. Steering column hei
  • LI32.25-P-066246 - EQUIPMENT: Complaint thumping noise on rear axle shock absorber on rough road. Cause until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear ax
  • LI20.10-P-074508 - EQUIPMENT ADAPTIVE/MOBILITY: Complaint check engine lamp illuminated. Fault code stored P012800-the coolant temperature is below the coolant thermostat specified temperature. Cause various possible causes remedy 1- update hvac with latest software 2- perform gui
  • LI46.35-P-062791 - STEERING: Complaint 1. Vibrations noticeable at steering wheel when front axle is excited when driving at a speed between 65 km/h and 130 km/h over an obstacle. ⿢ driving over deeply recessed manhole covers ⿢ driving over cross joints ⿢ dr
  • LI46.35-P-062791 - STEERING: Complaint 1. Vibrations noticeable in steering wheel when front axle is excited while driving at a speed above 40 mph over an obstacle. ⿢ driving over deeply recessed manhole covers ⿢ driving over cross joints ⿢ driving over extr
  • LI40.15-P-074659 - WHEELS: Complaint fault message (yellow) in instrument cluster and tpm warning lamp. Individual or all tire pressure sensors are not recognized. Tire pressure monitoring system nonfunctional / temporarily unavailable. Cause tires with excessive
  • LI54.10-P-071499 - ELECTRICAL SYSTEM: Complaint the result from the xentry battery test does not match the current state of the battery. Cause the xentry battery tester uses the stored on-board electrical system data in the sam module to access the health of the 12 volt bat
  • LI82.85-P-069961 - ELECTRICAL SYSTEM: Complaint the following complaints may be noted by the customer: ⿢ upon selecting navigation, the central display may show the following message: "map data does not match with your system. Please insert a medium containing the correspo
  • LI83.30-P-073900 - VISIBILITY: Complaint insufficient cooling capacity and/or noises from refrigerant compressor cause under analysis remedy in order to detect the fault, please perform the following test steps: 1. Connect manometer of air conditioning service unit
  • LI68.05-P-060307 - ELECTRICAL SYSTEM: Complaint the range of the integrated garage door opener (gto) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
  • LI68.05-P-060306 - ELECTRICAL SYSTEM: Complaint the garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (gdo) is not compatible with the opening system installed
  • LI09.00-P-074093 - ENGINE AND ENGINE COOLING: "my15+ m278 and m157 equipped vehicles with fault code ""P023400 ⿿ boost pressure is too high"" "
  • LI82.85-P-06996 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Mbux multimedia system: map data does not match with your system/the navigation system cannot be activated
  • LI8860P073470 - FUEL SYSTEM, GASOLINE:STORAGE: Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
  • LI8285P073418 - ELECTRICAL SYSTEM: On vehicles with code 077 hermes dummy module the following functions are restricted, unavailable.
  • LI8285P073387Ver - EQUIPMENT:ELECTRICAL: The customer may note that the dashcam feature is inoperable with one of the following complaints.
  • LI8285P073387Ver - EQUIPMENT:ELECTRICAL: The customer may note that the dashcam feature is inoperable with one of the following complaints.
  • LI8285P073387Ver - EQUIPMENT:ELECTRICAL: The customer may note that the dashcam feature is inoperable with one of the following complaints:
  • LI8285P069961 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Upon selecting navigation, the central display may show the following message: "map data does not match with your system. Please insert a medium containing the corresponding map data". The navigation menu cannot be opened.
  • LI8270P071024 - EQUIPMENT:ELECTRICAL: The mobile phone address book may not be transferred completely to the multimedia system comand, audio 20, or mbux. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names
  • LI8370P0644803 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: High voltage battery warning message in instrument cluster.
  • LI8285P0647651 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Traffic information service and posibly the voice control, nonfunctional after navigation software update.
  • LI8285P0633424 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation system permanently displays "activating".
  • LI8285P0633423 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation system permanently displays "activating".
  • LI8285P0602587 - EQUIPMENT:ELECTRICAL: Reset the customer-specific data and perform a software update of the audio20 control unit.
  • LI8260P0646761 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Cd/dvd no longer ejected or drawn in.
  • LI8210P0638372 - EXTERIOR LIGHTING:HEADLIGHTS: Operation complaints for led headlamps.
  • LI7220P056907 - UNKNOWN OR OTHER: Noises when opening and closing automatic liftgate.
  • LI1830P0597123 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS: Gasket may settle causing a slight oil leak.
  • LI2700P073106 - ENGINE AND ENGINE COOLING: Remote start causing cel and U012600.
  • LI4770P073121 - ELECTRICAL SYSTEM: Vehicle does not start after charging process
  • Launch EW NCU - FUEL SYSTEM, GASOLINE: Launch ew ncu - low pressure fuel hose my 15-17 205 213 253 172
  • LI82.85-P-068846 - EQUIPMENT ADAPTIVE/MOBILITY: "free browsing, internet access via wi-fi hotspot and internet radio nonfunctional"
  • LI08.00-P-072749 - ELECTRICAL SYSTEM: For plug in hybrid and electric variants: complaints about the electric range
  • Launch NCU 20201 - POWER TRAIN: Mercedes-benz ag (?Mbag?), the manufacturer of mercedes-benz, has determined that on certain my 2019 glc-class, and gle-class (253, and 292 platform) vehicles, the automatic transmission does not meet specification, and thus the possibility
  • LI82.85-P-071394 - EQUIPMENT:APPLIANCE:TV/RADIO/SPEAKERS: In xentry diagnosis, the message "mbux multimedia system control unit is defective (hard drive, internal fault)" appears while attempting to communicate with the mbux multimedia system (a26/17)
  • LI82.85-P-069381 - ELECTRICAL SYSTEM: The following complaints may be noted by the customer: - the mbux multimedia system (a26/17) starts route guidance without user input and does not provide any audio notification. - the mbux multimedia system (a26/17) does not give any spoke
  • LI83.20-P-072178 - ELECTRICAL SYSTEM: The customer complains that when the ignition is switched on, pulsating buzzing noises which fluctuate in volume can be heard coming from the area of the instrument panel or the driver's footwell.
  • LI83.10-P-069466 - STRUCTURE:INTERIOR PANELS:DOOR: Vehicle interior whistling noises (also stationary)/high cabin interior pressure
  • SC-2020080021 - FUEL SYSTEM, GASOLINE: Replace exhaust gas cleaning information label
  • LI46.15-P-071669 - STEERING: Cracking/creaking noises coming from the area of the mechanical steering column
  • NCU-2020080005 - ENGINE (PWS): Mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz, has determined that on certain my19-20 c-class, glc-class, and amg gt (205, 253, and 290 platform) vehicles, the software for the amg drive unit control unit does not correspond
  • LI82.85-P-071453 - COMMUNICATION: Incorrect time and/or instrument cluster message "sos, service not activated" and/or mercedes me connect services nonfunctional
  • LI82.70-P-071372 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI: Mobile phone apple iphone 11/11pro/11promax/se 2020: the bluetooth connection between the mbux multimedia system and the mobile phone is briefly lost
  • LI54.10-P-071499 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER: Xentry battery tester results disagree with workshop assessment
  • LI46.11-P-071594 - STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER: Steering wheel heater and/or distronic function limited
  • NCU-2020060019 - ELECTRICAL SYSTEM:SOFTWARE: Mercedes-benz ag ("mbag"), the manufacturer of mercedes-benz, has determined that the active engine mounts in certain c-class (model series 205), e-class (model series 213), glc (model series 253), and amg gt (model series 290) vehicles can
  • LI54.65-P-071267 - ELECTRICAL SYSTEM: Fault code B223209 is logged in the parking control unit
  • P-SC-2020020007 - POWER TRAIN: Update transmission control unit sw (vgs)
  • P-SC-2020020001 - EQUIPMENT:OTHER:LABELS: Information label on tire sealant
  • SC-2019090013 - EQUIPMENT: Perform cavity preservation
  • LI82.85-P-070744 - EQUIPMENT: Audible fan noise from area of center console
  • LI82.85-P-070516 - EQUIPMENT: Mbux multimedia system: mercedes-benz service stations not available in navigation menu
  • LI54.30-P-069456 - ELECTRICAL SYSTEM: Model series 253: time/date and trip computer reset and/or check engine light in instrument cluster with dtc P261029 in me
  • LI47.20-P-054958 - FUEL SYSTEM, GASOLINE: Combination message: "clean fuel filter" is displayed. The fault code 162500 (water level message - bosch) or P226997 (water level message - delphi) or 171600 (filter load - bosch) is stored in the engine control unit.
  • LI46 35-P-070153 - STEERING: Assessment of actuating and operating noise from steering
  • LI72 40-P-069934 - VISIBILITY: Outside mirror folding out/in nonfunctional
  • LI54 30-P-069456 - ELECTRICAL SYSTEM: Model series 253 modification year 18/1: engine indicator lamp active and fault code P261029 stored in engine control unit
  • LI54 30-P-069742 - ELECTRICAL SYSTEM: Head-up display (hud) code 463 ? Lines on the display, display flickers
  • LI82-85-P-069874 - EQUIPMENT:ELECTRICAL: Mbux multimedia system: no vehicle image in menu settings
  • LI54-30-P-069143 - EQUIPMENT:ELECTRICAL: Model series 253 without navigation: time and date and/or trip computer reset automatically and without obvious cause
  • LI54-10-P-069831 - HYBRID PROPULSION SYSTEM: Electric range is reduced after brief period
  • LI83-70-P-064480 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: "high-voltage battery warning message" in instrument cluster
  • LI54-30-P-069456 - ENGINE AND ENGINE COOLING: Model series 253: engine indicator lamp active and fault code P261029 stored in engine control unit
  • SC-2019040010 - ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY: Retrofit protective grille for additional cooler
  • LI82 85-P-069725 - ELECTRICAL SYSTEM: Comand online (code 531): wrong date in system settings, incorrect time in instrument cluster
  • LI32 25-P-069660 - SUSPENSION: G facelift 2018: knocking noises from rear area on rough roads
  • LI54 30-P-069456 - ENGINE (PWS): Model series 253: engine indicator lamp active and fault code P261029 present in engine control unit
  • LI54-30-P-069143 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Br253 without navigation: time and date automatically reset themselves independently and randomly
  • LI54-30-P-069456 - ENGINE (PWS): Model series 253: engine indicator lamp active and fault code P261029 present in engine control unit
  • LI54-30-P-069433 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: A welcome image is not shown on the instrument cluster.
  • LI82 60-P-068381 - EQUIPMENT:ELECTRICAL: Audio 20: playback stops when a track is changed.
  • LI82 60-P-068377 - EQUIPMENT:ELECTRICAL: Audio 20: sd card with audio files is not read
  • LI09.40-P-064267 - POWER TRAIN: Rattling noises in area of 2-stage turbocharger, om651
  • LI46.35-P-062292 - STEERING: Vehicle wanders to the left or right.
  • LI82.10-P-064172 - VISIBILITY: Headlamp lights up sporadically
  • LI05.10-P-049909 - ENGINE AND ENGINE COOLING: Engine noises after engine start
  • P-SC-2017010001 - POWER TRAIN: Perform scn coding in transmission control module
  • LI42.10-P-065628 - BRAKES (PWS): Brake squeal from front axle at low temperatures
  • LI42.10-P-063978 - BRAKES (PWS): Brake squeal on front axle at low temperatures
  • LI54.00-P-064149 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Failure of stereo multifunction camera
  • LI54.10-P-060374 - ELECTRICAL SYSTEM: Vehicle cannot be unlocked/ vehicle does not start - starter battery discharged
  • LI54.10-P-060374 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Vehicle cannot be unlocked/ vehicle does not start - starter battery discharged
  • LI82.85-P-067581 - ELECTRICAL SYSTEM: Message "sos - service not activated" in instrument cluster
  • LI54.30-P-066875 - EQUIPMENT:ELECTRICAL: Clock is slow in vehicles without navigation
Known Recall Investigations
  • Pedestrian alert sounds investigation # DP22005

    Nhtsa received a petition on or about july 18, 2022, requesting that federal motor vehicle safety standard (fmvss) 141 be applied to all electric and hybrid vehicles operating in the united states. The petition can be reviewed at nhtsa.Gov under odi number 11486072.Fmvss 141 establishes performance requirements for pedestrian alert sounds for motor vehicles. The standard applies to hybrid and electric vehicles that have a gross vehicle weight rating of 4,536 kg or less or are defined as low-speed vehicles. The standard became fully applicable to all such vehicles manufactured on or after march 1, 2021.The petitioner asserts that hybrid and electric vehicles to which the standard does not apply should be found to contain a safety defect. In support of the petition, the petitioner includes findings contained in a bill introduced in the house of representatives in 2009, the pedestrian safety enhancement act of 2009, h.R. 734, 111th cong. (2009). A related bill, the pedestrian safety enhancement act of 2010, became law in january 2011 (pub. L. 111-373). The petitioner requests that nhtsa require all electric and hybrid vehicles comply with fmvss 141, regardless of production date.The defect petition has been opened to evaluate the issue and determine whether to grant or deny the petition.The associated product list is not exhaustive and may contain vehicles that are equipped with pedestrian alert sounds.

  • Front roof panel detachment investigation # PE21001

    On january 8, 2021, after ongoing review with mercedes benz, the national highway traffic safety administration (nhtsa) office of defects investigation (odi) opened pe21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 mercedes-benz (mercedes) c-class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradation leading to replacement of the panel, a procedure which entails: removal of the old panel and adhesive, site preparation, and installation of a replacement panel with new adhesive.The consumer complaints that prompted the opening of pe21-001 all described detachments of front roof panels that had been replaced after the vehicle was put into service.Mercedes internal investigation identified a broader scope of affected vehicles (2014-2020 cla, gla, c, s, glc, and gle class) and found the following potential service procedure- related causes of front roof panel detachments:- improper surface pretreatments such as the use of the wrong primer or cleaner or scoring of the surface; or - use of the incorrect adhesive.These conditions lead to a front roof panel bond that, even if sound at the time of repair, cannot maintain its strength over time and environmental exposure.Mercedes updated its service and parts ordering systems to reinforce the proper use of specified kits and procedures via webinars, shop foreman meetings, and explicit reference to the risks incurred by diverging from the repair procedures. Mercedes is also furnishing parts ordering assistance, and will hold dealerships accountable for improper repairs.Odis analysis of the ten complaints it has received from the public (voqs) and mbusas complaint data submitted in response to the information request letter for pe21-001 identified a total of 57 non-duplicative reports alleging incidents in which the front roof panel detached from the vehicle while in motion. Included within the 57 reports are incidents where consumers state the panel detached "...And flew off into traffic."on march 19, 2021, mercedes notified nhtsa that it would recall subject vehicles with front roof panels known to have been replaced after the original sale of the vehicle. In total, the recall (designated as recall 21v197) covers 15,099 vehicles that were ever registered in the united states. Based on recall 21v197 and the remedy implemented by mercedes, further investigation does not appear to be warranted at this time.Accordingly, this investigation is closed.The odi complaints cited above can be viewed at www.Nhtsa.Gov under the following odi identification numbers: 11376425, 11352686, 11351629, 11349158, 11341541, 11337594, 11324100, 11311591, 11222127, 11404183

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210414

When driving down a city street at a speed of approximately 35 mph, on a straight stretch of road, the moonroof exploded. This was not impacted by any object and there was no collision. This glass shatter happened without warning

NoNoN NoneNone20210413

When driving down a city street at a speed of approximately 35 mph, on a straight stretch of road, the moonroof exploded. This was not impacted by any object and there was no collision. This glass shatter happened without warning

NoFireN NoneNone20201107

Tl* the contact owns a 2019 mercedes-benz gl350. The contact stated that while driving and accelerating from approximately 15 mph to 60 mph, there was an abnormal burning odor inside of the vehicle. A message displayed on the instrument panel instructed the driver that the vehicle would shut-off within 3 minutes. The contact stated that the vehicle loss motive power, stalled and shut-off with several unknown messages displayed on the instrument panel. The contact stated that the odor came from the battery. The vehicle was towed to mercedes-benz of springfield (295 burnett rd, chicopee, ma 01020. (413)624-4100) to be diagnosed. The contact was informed that the battery needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000. *dt*jb

NoFireN NoneNone20201106

Tl* the contact owns a 2019 mercedes-benz gl350. The contact stated that while driving and accelerating from approximately 15 mph to 60 mph, there was an abnormal burning odor inside of the vehicle. A message displayed on the instrument panel instructed the driver that the vehicle would shut-off within 3 minutes. The contact stated that the vehicle loss motive power, stalled and shut-off with several unknown messages displayed on the instrument panel. The contact stated that the odor came from the battery. The vehicle was towed to mercedes-benz of springfield (295 burnett rd, chicopee, ma 01020. (413)624-4100) to be diagnosed. The contact was informed that the battery needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 40,000. *dt*jb

NoNoN NoneNone20190419

Vehicle was in motion on a city street when it stalled and even though i depressed the accelerator, vehicle would not move. A message in red appeared stating there was not enough fuel and to go re-fuel, even though the tank was 3/4 full. The energy flow through the battery was 16-19%. I had to shut off the car. Wait. Then, re-start and was able to get home. Problem: 1. The car gas engine did not kick in and the message was to re-fuel (car did not recognize almost full tank of gas). 2.Stalled while in motion. (i am glad this did not happen on the highway). The local dealer has the car now and i am driving a loaner. They have the car since sat april 20,2019. (autobahn motors 650-637-2333 @ 700 island parkway, belmont, ca 94002

NoNoY NoneNone20190104

Tl the contact owns a 2019 mercedes-benz glC350E4. While driving and depressing the brake pedal, the vehicle jerked forward before it stopped. There was no warning indicator illuminated. The failure recurred several times. The vehicle also overheated, which caused the cooling system not to work. The vehicle was taken to fletcher jones motorcars (949-718-3000, located at 3300 jamboree rd, newport beach, ca 92660), but the failure could not be duplicated. The manufacturer was made aware of the failure and stated that there was no failure with the vehicle. On one occasion, while driving approximately 30 mph, the overheat warning indicator illuminated. The vehicle was pulled to the side and was later driven to the contact's residence. The contact called the same dealer and was informed to call the manufacturer. The manufacturer sent a tow truck and the vehicle was towed to the same dealer where it was diagnosed that the thermostat was blocked. The thermostat was replaced, but the contact stated that the overheating did not completely stop. The failure mileage was unknown. *js

Common OBD-II Error Codes
  • C350E [4] C350E
  • P052E [2] Positive Crankcase Ventilation Regulator Valve Performance
  • P06DA [1] Engine oil pressure control – circuit open
  • B129C [1] B129C
  • U019F [1] U019F
  • B238A [1] B238A
  • P0128 [1] Coolant Thermostat (Coolant Temperature Below Thermostat Regulating Temperature)
  • P0234 [1] Engine Turbocharger/Supercharger Overboost Condition
  • U0126 [1] Lost Communication With Steering Angle Sensor Module
  • B2232 [1] Air Bag Driver Circuit Open - Loop #2
  • P2610 [5] ECM/PCM Internal Engine Off Timer Performance
  • P2269 [1] Water in Fuel Condition

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