LI4770P073121
Service Bulletin Details
Public Details for: LI4770P073121
Vehicle does not start after charging process
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Models from 2022
2022 MERCEDES-BENZ AMG GLC43 |
2022 MERCEDES-BENZ AMG GLC63 |
2022 MERCEDES-BENZ AMG GLC63 S |
2022 MERCEDES-BENZ GLC300 |
Models from 2021
2021 MERCEDES-BENZ AMG GLC43 |
2021 MERCEDES-BENZ AMG GLC63 |
2021 MERCEDES-BENZ AMG GLC63 S |
2021 MERCEDES-BENZ GLC300 |
2021 MERCEDES-BENZ GLC350E |
Models from 2020
2020 MERCEDES-BENZ AMG GLC43 |
2020 MERCEDES-BENZ AMG GLC63 |
2020 MERCEDES-BENZ AMG GLC63 S |
2020 MERCEDES-BENZ GLC300 |
2020 MERCEDES-BENZ GLC350 |
2020 MERCEDES-BENZ GLC350E |
2020 MERCEDES-BENZ GLC63 |
Models from 2019
2019 MERCEDES-BENZ AMG GLC43 |
2019 MERCEDES-BENZ AMG GLC63 |
2019 MERCEDES-BENZ GLC300 |
2019 MERCEDES-BENZ GLC350 |
2019 MERCEDES-BENZ GLC350E |
2019 MERCEDES-BENZ GLC63 |
2019 MERCEDES-BENZ GLC63S AMG |
Models from 2018
2018 MERCEDES-BENZ AMG GLC43 |
2018 MERCEDES-BENZ AMG GLC63 |
2018 MERCEDES-BENZ GLC300 |
2018 MERCEDES-BENZ GLC350 |
2018 MERCEDES-BENZ GLC350E |
2018 MERCEDES-BENZ GLC63 |
2018 MERCEDES-BENZ GLC63S AMG |
Vehicle does not start after charging process Topic number LI47.70-P-073121 Version 1 Function group 47.70 - Powertrain energy supply Date 6/4/21 Validity Model 453 with engine 780 Reason for change Complaint Vehicle does not start after charging process. Message may appear in instrument cluster (yellow warning lamp "Fault Service Required" and red warning and indicator lamp) and Fault memory contains fault code P0ABB62 and/or P0B1562: "Sensor A/B for battery voltage in hybrid/high-voltage battery module has malfunction" are stored. Attachments File Description Warnmeldun- g.jpg Cause Software data in the BMS - N82/2. The fault may be set when the HV battery charging process is canceled or terminated because the data in the BMSN82/2 is sensitive. . . 04.06.2021 21:12:37 © Copyright Mercedes-Benz AG MYNELSO Page 1 / 2 Remedy 1) Establish bus idle: • • • Disconnect vehicle from charging equipment (EVSE). Close all doors and flaps. Lock vehicle and wait approx. 5 minutes (until LED on selector lever module goes out). 2) The vehicle can now be re-started (Example: to drive to the workshop) • • NOTE: If only fault P0AB1562 occurs, no message(s) should be displayed in the instrument cluster. If bus idle was not established, each time the vehicle is started, the yellow warning message is shown in the display; and the red warning and indicator lamp lights up permanently. 3) Erase fault memory. 4) Test and assess vehicle incl. HV battery charging process. 5) If the fault no longer occurs, the vehicle can be released. NOTE: This fault profile is extremely rare. If it occurs on a vehicle multiple times at short intervals, create a PTSS case. Symptoms Overall vehicle > Power supply > High-voltage on-board electrical system > High-voltage battery > Malfunction Overall vehicle > Power supply > High-voltage on-board electrical system > High-voltage battery > Display message Operation numbers/damage codes Op. no. Operation text 04.06.2021 21:12:37 © Copyright Mercedes-Benz AG Time MYNELSO Damage code Note Page 2 / 2