2017 Mercedes-Benz Glc300Mercedes-benz Glc300 2017

Vehicle Details: Recalls, Fuel Economy, Emissions, Investigations, Consumer Complaints, Service Bulletins

Mercedes-Benz Logo

Below you will find all available information on the 2017 Mercedes-Benz Glc300.
The vehicle is described as a Rear-Wheel Drive Small Sport Utility Vehicle 2WD .

ManufacturerKnown WMI(s)Fuel Type
Mercedes-BenzPremium
City MPGHighway MPGCO2 emissions
21 - 22 MPG27 - 28 MPG364 - 375 g/mile
Mercedes-Benz VIN Decoder

Use the box here to look up VINs from Mercedes-Benz as well as other manufacturers

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Sub-models: - Glc300 4matic - Glc300 4matic Coupe -

Frequently Asked Questions
  • What is the MPG of a 2017 Mercedes-Benz Glc300?
     - The 2017 Mercedes-Benz Glc300 has an EPA estimated city efficiency of 21 - 22 MPG and an estimated highway efficiency of 27 - 28 MPG.
  • What is the fuse box diagram for the 2017 Mercedes-Benz Glc300?
     - Fuse box diagrams for the 2017 Mercedes-Benz Glc300 can be found here
  • What is the annual fuel cost for the 2017 Mercedes-Benz Glc300?
     - EPA estimated annual fuel cost for the 2017 Mercedes-Benz Glc300 is $2750.
  • Are there recalls for the 2017 Mercedes-Benz Glc300?
     - There are 11 recall(s) for the 2017 Mercedes-Benz Glc300, additional information is below.
NHTSA Mandated Recalls
  • Recall 256558 [USA]: A detached roof panel can become a road hazard, increasing the risk of a crash.

  • Recall 187887 [USA]: The adhesive bonding of the front panel might deteriorate, possibly causing the front panel to detach from the vehicle and become a road hazard, increasing the risk of a crash.

  • Recall 213225 [USA]: A disabled ecall system would prevent a vehicle occupant from contacting emergency services through the call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.

  • Recall 163343 [USA]: Failure of the ecall system may result in emergency responders being dispatched to the wrong location, increasing the risk of injury following a crash.

  • Recall 140483 [USA]: If the rear seat passengers cannot fasten their seat belts, they have an increased risk of injury in the event of a crash.

  • Recall 136267 [USA]: An insufficiently illuminated roadway may increase the risk of a crash.

  • Recall 134638 [USA]: If the sun roof panels detach from the vehicle, it can increase the risk of a crash or injury for following traffic.

  • Recall 130778 [USA]: If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

  • Recall 129813 [USA]: The improperly welded pins may lose contact, deactivating the power steering assist and increasing the risk of a crash.

  • Recall 125007 [USA]: If the front seat seatbelt pretensioners do not function properly, the seat occupants may not be adequately restrained in the event of a crash, increasing the risk of injury.

  • Recall 122398 [USA]: If the starting current limiter overheats, the surrounding components can melt, increasing the risk of a fire.

To ensure accuracy and for your safety, it is recommended to do a free VIN recall check here or here [USA] - UK - Canada.

NHTSA Submitted Mechanical & Emissions Details
  • Automatic 9-spd Rear-Wheel Drive Glc300

    Description Data
    Engine cylinders4
    Engine displacement in liters2.0
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic 9-spd
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4000
    Description Data
    Annual petroleum consumption in barrels for fuel type 112.3962
    City mpg for fuel type 1,22
    Unrounded city mpg for fuel type 1,21.7524
    Tailpipe co2 in grams/mile for fuel type 1364
    Combined mpg for fuel type 1,24
    Unrounded combined mpg for fuel type 1,24.3076
    Engine cylinders4
    Engine displacement in liters2.0
    Drive axle typeRear-Wheel Drive
    EPA model type index111
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)2750
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)5
    Highway mpg for fuel type 1,28
    Unrounded highway mpg for fuel type 1,28.3824
    Vehicle record id37845
    Model name (carline)Glc300
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleY
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic 9-spd
    Unadjusted city mpg for fuel type 127.7
    Unadjusted highway mpg for fuel type 140.4
    EPA vehicle size classSmall Sport Utility Vehicle 2WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4000
    If t, this vehicle is turbochargedT
    3-character manufacturer codeMBX
    Date the vehicle record was created (iso 8601 format)Wed Jul 27 00:00:00 EDT 2016
    Date the vehicle record was last modified (iso 8601 format)Fri Sep 16 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
  • Automatic 9-spd 4-Wheel Drive Glc300 4matic

    Description Data
    Engine cylinders4
    Engine displacement in liters2.0
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic 9-spd
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4000
    Description Data
    Annual petroleum consumption in barrels for fuel type 112.3962
    City mpg for fuel type 1,21
    Unrounded city mpg for fuel type 1,21.1067
    Tailpipe co2 in grams/mile for fuel type 1374
    Combined mpg for fuel type 1,24
    Unrounded combined mpg for fuel type 1,23.6314
    Engine cylinders4
    Engine displacement in liters2.0
    Drive axle type4-Wheel Drive
    EPA model type index112
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)2750
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)5
    Highway mpg for fuel type 1,28
    Unrounded highway mpg for fuel type 1,27.6779
    Vehicle record id37853
    Model name (carline)Glc300 4matic
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic 9-spd
    Unadjusted city mpg for fuel type 126.8
    Unadjusted highway mpg for fuel type 139.3
    EPA vehicle size classSmall Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4000
    If t, this vehicle is turbochargedT
    3-character manufacturer codeMBX
    Date the vehicle record was created (iso 8601 format)Wed Jul 27 00:00:00 EDT 2016
    Date the vehicle record was last modified (iso 8601 format)Fri Sep 16 00:00:00 EDT 2016
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
  • Automatic (S9) 4-Wheel Drive Glc300 4matic Coupe

    Description Data
    Engine cylinders4
    Engine displacement in liters2.0
    Engine descriptor; see fueleconomy.gov detailsSIDI
    TransmissionAutomatic (S9)
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4000
    Description Data
    Annual petroleum consumption in barrels for fuel type 112.3962
    City mpg for fuel type 1,22
    Unrounded city mpg for fuel type 1,21.5376
    Tailpipe co2 in grams/mile for fuel type 1375
    Combined mpg for fuel type 1,24
    Unrounded combined mpg for fuel type 1,23.7512
    Engine cylinders4
    Engine displacement in liters2.0
    Drive axle type4-Wheel Drive
    EPA model type index130
    Engine descriptor; see fueleconomy.gov detailsSIDI
    EPA fuel economy score (-1 = not available)5
    Annual fuel cost for fuel type 1 ($)2750
    Fuel type with fuel type 1 and fuel type 2 (if applicable)Premium
    Fuel type 1. for single fuel vehicles, this will be the only fuel. for dual fuel vehicles, this will be the conventional fuel.Premium Gasoline
    EPA ghg score (-1 = not available)5
    Highway mpg for fuel type 1,27
    Unrounded highway mpg for fuel type 1,27.1633
    Vehicle record id38454
    Model name (carline)Glc300 4matic Coupe
    Has my mpg data; see yourmpgvehicle and yourmpgdrivervehicleN
    If true, this vehicle operates on a blend of gasoline and electricity in charge depleting modefalse
    TransmissionAutomatic (S9)
    Unadjusted city mpg for fuel type 127.4
    Unadjusted highway mpg for fuel type 138.5
    EPA vehicle size classSmall Sport Utility Vehicle 4WD
    You save/spend over 5 years compared to an average car ($). savings are positive; a greater amount spent yields a negative number. for dual fuel vehicles, this is the cost savings for gasoline-4000
    If t, this vehicle is turbochargedT
    3-character manufacturer codeMBX
    Date the vehicle record was created (iso 8601 format)Tue Nov 22 00:00:00 EST 2016
    Date the vehicle record was last modified (iso 8601 format)Wed Jan 25 00:00:00 EST 2017
    Vehicle has start-stop technology (y, n, or blank for older vehicles)Y
Bulletins

Bulletins are notices put out by manufacturers in conjunction with the NHTSA to notify the public of manufacturing issues or changes.

  • LI01.20-P-076894 - ENGINE AND ENGINE COOLING: Check engine light illuminated fault code stored in n3/10 control unit- P052E71 positive crankcase ventilation regulator valve performance: the valve for crankcase ventilation has a malfunction the partial-load ventilation valve (a part
  • NCU - 2024020008 - ELECTRICAL SYSTEM: I?? Always use the latest xentry diagnosis software release with all available add-ons. I?? Make sure to follow the operation steps exactly as described in xentry diagnosis. I?? Use a battery charger to ensure sufficient power supply of t
  • LI82.60-P-077553 - ELECTRICAL SYSTEM: The radio station favorites list is no longer present after bus idle saving process during download perform software update in control unit hu6 in the head unit (a26/17) to version e871.1 (a 247 904 53 00).
  • NCU-OTAcommNoMMC - ELECTRICAL SYSTEM: Mercedes-benz ag (??A?A?Mbag??A?A?), the manufacturer of mercedes-benz, has determined that in certain my 2017-2021 c-class, cla, cls, e-class, glc, gle, gls, amg gt, s-class, sl, and slc (205, 117, 257, 213/238, 253, 166/292, 190/290,217/2
  • LI91.18-P-077075 - SEATS: Crease formation on genuine leather seat covers in vehicles with low mileage ??A?A? Objects left on the seats for extended periods of time (pressure marks). ??A?A? Objects wedged between the seat backrest and seat cushion (e.G. Seat bel
  • LI82.85-P-076800 - ELECTRICAL SYSTEM: The "sos nonfunctional" message appears sporadically in the instrument cluster of the vehicle. The fault code B129C00 is stored in the control unit log. The message occurs in particular after the vehicle has been non-operational for an ext
  • ELW -Intake Line - ENGINE AND ENGINE COOLING: In our continuing efforts to assure the proper performance of mercedes-benz products and to enhance the satisfaction of our customers, mercedes-benz usa (a??Mbusaa??) is extending the coverage for the intake line assembly on your vehicle
  • LI01.20-P-076894 - ENGINE AND ENGINE COOLING: Check engine light illuminated fault code stored in n3/10 control unit- P052E71 a?? Positive crankcase ventilation regulator valve performance: the valve for crankcase ventilation has a malfunction the partial-load ventilation valve (a
  • LI82.85-P-076799 - ELECTRICAL SYSTEM: The mercedes me connect services cannot be activated. The remote status data does not update. Error in n112/9 - control unit for telematics services (hermes). In the hermes control unit log, under the "url" tab, the value default is st
  • ELW- Intake Line - ENGINE AND ENGINE COOLING: In our continuing efforts to assure the proper performance of mercedes-benz products and to enhance the satisfaction of our customers, mercedes-benz usa, llc (a??Mbusaa??) is extending the warranty coverage on the intake line assembly in ce
  • NCU-2023060003 - ELECTRICAL SYSTEM: Mercedes-benz ag (a??Mbaga??), the manufacturer of mercedes-benz, has determined that on certain model year (a??Mya??) 2016 a?? 2021 c-class (205 platform), e-class (213 platform) and glc (253 platform) vehicles, the air conditioning contro
  • LI82.85-P-075375 - ELECTRICAL SYSTEM: In the mbux weather app, the temperature is displayed in the wrong unit (fahrenheit instead of a?C, or vice versa). Temperature setting in mmc mobile application settings incorrect remedy adjust the setting in the mercedes me connect
  • LI32.33-P-070817 - SUSPENSION: Complaint - airmatic fault message in instrument cluster - compressor inoperative, 40a compressor fuse possibly triggered. - vehicle level is not adjusted correctly, the vehicle possibly leans at an angle cause moisture in the compress
  • LI72.00-P-075481 - STRUCTURE: Complaint staining on door trim strips and top and bottom trim elements on rear side windows cause damage to protective coating (due to poor original optimization of coating) of door beltline trim strips, door upper trim strips and side
  • LI46.35-P-062791 - STEERING: Complaint 1. Vibrations noticeable at steering wheel when front axle is excited when driving at a speed between 65 km/h and 130 km/h over an obstacle. A?? Driving over deeply recessed manhole covers a?? Driving over cross joints a?? Dr
  • LI72.00-P-075481 - STRUCTURE: Complaint staining on door trim strips and top and bottom trim elements on rear side windows cause damage to protective coating of door beltline trim strips, door upper trim strips and side window trim element due to strong alkaline det
  • LI82.60-P-075292 - ELECTRICAL SYSTEM: Complaint customer states after a bus sleep the siriusxm category changes from "my favorites" to "all stations" or a different category. Sometimes, the "my favorites" category will be unavailable for the entire dri
  • LI46.15-P-075284 - STEERING: Complaint malfunction of the electric steering column adjustment. The adjustment application by the driver does not correspond to the adjustment direction of the steering column. Cause polarity reversal of the lines m20/1 (steering colu
  • LI46.15-P-063353 - STEERING: Complaint height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.G. With easy entry function). Cause height adjustment moves to the top/bottom limit stop and jams. Remedy there are 2 re
  • LI82.85-P-075223 - ELECTRICAL SYSTEM: Complaint in an initial quick test, dtc B238A00 "fan 2 of the control unit has malfunctioned" may be active and/or stored in the mbux multimedia system (a26/17) cause current mbux multimedia system (a26/17) software release rem
  • ELW-AccelPedal - ELECTRICAL SYSTEM: Mercedes-benz ag (⿿mbag⿝), the manufacturer of mercedes-benz vehicles, has extended the warranty for the accelerator pedal wiring harness and connectors from the original new vehicle limited warranty of 4 years/50,000 miles to 10 years
  • LI46.15-P-063353 - ELECTRICAL SYSTEM:SOFTWARE: Complaint height adjustment of electric steering column adjustment jammed in the top/bottom adjustment position (e.G. With easy entry function). Cause height adjustment moves to the top/bottom limit stop and jams. 1. Steering column hei
  • LI32.25-P-066246 - EQUIPMENT: Complaint thumping noise on rear axle shock absorber on rough road. Cause until now the rear axle shock absorber support bushing was only available together with the rear axle shock absorber as a replacement part. In future, the rear ax
  • LI46.35-P-062791 - STEERING: Complaint 1. Vibrations noticeable at steering wheel when front axle is excited when driving at a speed between 65 km/h and 130 km/h over an obstacle. ⿢ driving over deeply recessed manhole covers ⿢ driving over cross joints ⿢ dr
  • LI46.35-P-062791 - STEERING: Complaint 1. Vibrations noticeable in steering wheel when front axle is excited while driving at a speed above 40 mph over an obstacle. ⿢ driving over deeply recessed manhole covers ⿢ driving over cross joints ⿢ driving over extr
  • LI54.10-P-071499 - ELECTRICAL SYSTEM: Complaint the result from the xentry battery test does not match the current state of the battery. Cause the xentry battery tester uses the stored on-board electrical system data in the sam module to access the health of the 12 volt bat
  • SC-202203005 - ELECTRICAL SYSTEM: Mercedes-benz ag (⿿mbag⿝), the manufacturer of mercedes-benz, has determined that on certain my 2015-2018 c-class and glc-class (205 and 253 platform) vehicles, the software for the powertrain control unit may not correspond to the cu
  • LI82.85-P-069961 - ELECTRICAL SYSTEM: Complaint the following complaints may be noted by the customer: ⿢ upon selecting navigation, the central display may show the following message: "map data does not match with your system. Please insert a medium containing the correspo
  • LI91.30-P-073902 - SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER: Complaint seat heating on driver's seat and front passenger seat nonfunctional. The leds on the switches for the seat heating illuminate, but the seat heating mats do not get warm. Cause faulty scn coding of rear sam. Remedy ⿢ perfo
  • LI68.05-P-060307 - ELECTRICAL SYSTEM: Complaint the range of the integrated garage door opener (gto) is too short. Cause 1. Vehicles equipped with infrared windows and/or a heated windshield may suffer from complaints involving low transmission power. 2. When comparing the
  • LI68.05-P-060306 - ELECTRICAL SYSTEM: Complaint the garage door hand transmitter cannot be initialized with the integrated garage door opener in the inside rearview mirror. Cause 1. The integrated garage door opener (gdo) is not compatible with the opening system installed
  • LI09.00-P-074093 - ENGINE AND ENGINE COOLING: "my15+ m278 and m157 equipped vehicles with fault code ""P023400 ⿿ boost pressure is too high"" "
  • LI82.85-P-06996 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Mbux multimedia system: map data does not match with your system/the navigation system cannot be activated
  • LI8860P073470 - FUEL SYSTEM, GASOLINE:STORAGE: Fuel filler flap opens slowly/switch flashes/tank is bleeding instrument cluster warning
  • LI8285P073418 - ELECTRICAL SYSTEM: On vehicles with code 077 hermes dummy module the following functions are restricted, unavailable.
  • LI8285P073387Ver - EQUIPMENT:ELECTRICAL: The customer may note that the dashcam feature is inoperable with one of the following complaints.
  • LI8285P073387Ver - EQUIPMENT:ELECTRICAL: The customer may note that the dashcam feature is inoperable with one of the following complaints.
  • LI8285P073387Ver - EQUIPMENT:ELECTRICAL: The customer may note that the dashcam feature is inoperable with one of the following complaints:
  • LI8285P069961 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Upon selecting navigation, the central display may show the following message: "map data does not match with your system. Please insert a medium containing the corresponding map data". The navigation menu cannot be opened.
  • LI8270P071024 - EQUIPMENT:ELECTRICAL: The mobile phone address book may not be transferred completely to the multimedia system comand, audio 20, or mbux. The contact list may not be fully populated and in some instances, the call list will display telephone numbers but no names
  • MIMY2017 - EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL : Model indicator index.
  • LI8370P0644803 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: High voltage battery warning message in instrument cluster.
  • LI8285P0647651 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Traffic information service and posibly the voice control, nonfunctional after navigation software update.
  • LI8285P0633424 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation system permanently displays "activating".
  • LI8285P0633423 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Navigation system permanently displays "activating".
  • LI8285P0602587 - EQUIPMENT:ELECTRICAL: Reset the customer-specific data and perform a software update of the audio20 control unit.
  • LI8260P0646761 - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.: Cd/dvd no longer ejected or drawn in.
  • LI8210P0638372 - EXTERIOR LIGHTING:HEADLIGHTS: Operation complaints for led headlamps.
  • LI7220P056907 - UNKNOWN OR OTHER: Noises when opening and closing automatic liftgate.
  • LI1830P0597123 - ENGINE AND ENGINE COOLING:ENGINE:OIL/LUBRICATION:SEALS/GASKETS: Gasket may settle causing a slight oil leak.
  • LI2700P073106 - ENGINE AND ENGINE COOLING: Remote start causing cel and U012600.
  • LI4770P073121 - ELECTRICAL SYSTEM: Vehicle does not start after charging process
  • Launch EW NCU - FUEL SYSTEM, GASOLINE: Launch ew ncu - low pressure fuel hose my 15-17 205 213 253 172
  • LI08.00-P-072749 - ELECTRICAL SYSTEM: For plug in hybrid and electric variants: complaints about the electric range
  • Launch NCU - 202 - BACK OVER PREVENTION:SOFTWARE: Mercedes-benz ag (?Mbag?), the manufacturer of mercedes-benz, has determined that on certain model year (?My?) 2013-2017 b-class, c-class, cla-class, cls-class, e-class, g-class, gl-class, gla-class, glc-class, gle-class, glk-class, gls-cla
  • LI82.85-P-069381 - ELECTRICAL SYSTEM: The following complaints may be noted by the customer: - the mbux multimedia system (a26/17) starts route guidance without user input and does not provide any audio notification. - the mbux multimedia system (a26/17) does not give any spoke
  • LI46.15-P-071669 - STEERING: Cracking/creaking noises coming from the area of the mechanical steering column
  • LI82.85-P-071453 - COMMUNICATION: Incorrect time and/or instrument cluster message "sos, service not activated" and/or mercedes me connect services nonfunctional
  • LI82.70-P-071372 - EQUIPMENT:ELECTRICAL:INFOTAINMENT:BLUETOOTH/WIFI: Mobile phone apple iphone 11/11pro/11promax/se 2020: the bluetooth connection between the mbux multimedia system and the mobile phone is briefly lost
  • LI54.10-P-071499 - ELECTRICAL SYSTEM:PROPULSION SYSTEM:DC/DC CONVERTER: Xentry battery tester results disagree with workshop assessment
  • LI46.11-P-071594 - STEERING:STEERING WHEEL /HANDLE BAR:HAND HEATER/COOLER: Steering wheel heater and/or distronic function limited
  • LI82.85-P-071529 - ELECTRICAL SYSTEM:SOFTWARE: Mbux multimedia system: "favorites" and "recent destinations" not available
  • NCU - HVAC Warra - EQUIPMENT: To enhance the satisfaction of our customers, avoid further costs of litigation and return focus to its core businesses, mercedes-benz usa, llc (mbusa) has entered into a settlement regarding claims relating to alleged mold and mildew type
  • LI54.65-P-071267 - ELECTRICAL SYSTEM: Fault code B223209 is logged in the parking control unit
  • P-SC-2020020001 - EQUIPMENT:OTHER:LABELS: Information label on tire sealant
  • LI54.30-P-070902 - ELECTRICAL SYSTEM: Event memory in the instrument cluster mileage readings intermittently inaccurate
  • LI82.85-P-070744 - EQUIPMENT: Audible fan noise from area of center console
  • LI82.85-P-070516 - EQUIPMENT: Mbux multimedia system: mercedes-benz service stations not available in navigation menu
  • SC-2019100004 - ELECTRONIC STABILITY CONTROL:AUTOMATIC (ASC): Update amg suspension control unit software
  • LI46 35-P-070153 - STEERING: Assessment of actuating and operating noise from steering
  • LI82-85-P-069874 - EQUIPMENT:ELECTRICAL: Mbux multimedia system: no vehicle image in menu settings
  • LI82-85-P-069725 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: Comand online (code 531): wrong date in system settings, incorrect time in instrument cluster
  • LI54-10-P-069831 - HYBRID PROPULSION SYSTEM: Electric range is reduced after brief period
  • LI83-70-P-064480 - ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL: "high-voltage battery warning message" in instrument cluster
  • LI82 60-P-068381 - EQUIPMENT:ELECTRICAL: Audio 20: playback stops when a track is changed.
  • LI82 60-P-068377 - EQUIPMENT:ELECTRICAL: Audio 20: sd card with audio files is not read
  • LI35.31-P-066469 - POWER TRAIN:DRIVELINE:DRIVESHAFT: Humming noises in drivetrain in area of rear axle when cornering
  • P-SC-2017080006 - FUEL SYSTEM, GASOLINE: Update fuel system control unit (fscu) software
  • LI09.40-P-064267 - POWER TRAIN: Rattling noises in area of 2-stage turbocharger, om651
  • LI46.35-P-062292 - STEERING: Vehicle wanders to the left or right.
  • LI82.10-P-064172 - VISIBILITY: Headlamp lights up sporadically
  • P-SC-2017010001 - POWER TRAIN: Perform scn coding in transmission control module
  • LI42.10-P-065628 - BRAKES (PWS): Brake squeal from front axle at low temperatures
  • LI42.10-P-063978 - BRAKES (PWS): Brake squeal on front axle at low temperatures
  • LI54.00-P-064149 - EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM): Failure of stereo multifunction camera
  • LI54.10-P-060374 - ELECTRICAL SYSTEM: Vehicle cannot be unlocked/ vehicle does not start - starter battery discharged
  • LI54.10-P-060374 - ELECTRICAL SYSTEM:12V/24V/48V BATTERY: Vehicle cannot be unlocked/ vehicle does not start - starter battery discharged
  • 2018010007 - ELECTRICAL SYSTEM:SOFTWARE: Update hermes control unit software
  • LI82.85-P-067581 - ELECTRICAL SYSTEM: Message "sos - service not activated" in instrument cluster
  • LI54.30-P-066875 - EQUIPMENT:ELECTRICAL: Clock is slow in vehicles without navigation
Known Recall Investigations
  • Desiccated air bag inflator rupture investigation # EA21002

    From 2000 through 2017, takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("psan") propellant -- propellant 2004 and propellant 2004l. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 blomquist report at www.Nhtsa.Gov/sites/nhtsa.Gov/files/documents/expert_report-hrblomquist.Pdf.Consequently, all frontal inflators using propellant 2004 that do not contain a "desiccant" (a substance that traps and holds moisture) in us vehicles are under recall. These "non-desiccated" inflators either have been or are required to be replaced.In some cases, the remedy part for these recalled inflators was, or will be, an inflator using either propellant 2004 or 2004l that does contain a desiccant. None of these "desiccated" remedy parts (which were installed in older model year vehicles) are currently under recall for a degradation concern. Certain subsets of desiccated psan inflators using propellant 2004 for use as original equipment, however, have been recalled for a degradation concern. All takata inflators produced with propellant 2004l contain desiccant, and none of these desiccated inflators using propellant 2004l are under recall for a degradation concern. There have been no reported field ruptures in any non-recalled desiccated psan inflators.It is understood that desiccants fully saturate at some threshold, at which point any additional moisture will not be captured. This means the degradation process observed in non-desiccated inflators using propellant 2004 may also occur in non-recalled desiccated inflators using propellant 2004, assuming additional moisture enters the inflator and high temperature cycling occurs. Based on available information, desiccant saturation can occur within the first five years in the worst environments, and the time required for full saturation is affected by multiple factors. While no present safety risk has been identified, further work is needed to evaluate the future risk of non-recalled desiccated inflators using propellant 2004.Three entities -- takata (now known as tk global), the independent testing coalition, and exponent -- have been studying the long-term behavior of takata desiccated psan inflators using propellant 2004l (as well as 2004) in the presence of moisture and temperature cycling. The research efforts, which include development of predictive modeling techniques and field sample analysis, are ongoing. To date, none of the researchers have identified field evidence showing that propellant 2004l is undergoing a degradation process that leads to aggressive deployment and potential rupture. However, the time in service of such inflators remains short compared to that of the inflators using propellant 2004. Further study is needed to assess the long-term safety of desiccated inflators using propellant 2004l.The office of defects investigation is opening this investigation to examine whether a safety defect related to propellant degradation exists in non-recalled desiccated psan frontal inflators manufactured by takata. This investigation will require extensive information on takata production processes and surveys of inflators in the field. Lists of recall actions that may have used desiccated psan inflators as remedy parts, as well as the makes and models originally manufactured with them, is available with the downloadable version of this document (see nhtsa.Gov/recalls?Nhtsaid=ea21002 -- note this information is subject to change/revision as the investigation proceeds). This investigation does not supersede ea15-001, which remains open.

  • Front roof panel detachment investigation # PE21001

    On january 8, 2021, after ongoing review with mercedes benz, the national highway traffic safety administration (nhtsa) office of defects investigation (odi) opened pe21-001 to assess allegations of front roof panel detachments while driving at highway speeds in certain 2015 mercedes-benz (mercedes) c-class vehicles.The subject front roof panel is a stationary panel composed of polycarbonate and is attached to the vehicle via adhesive at the time of manufacture. The panel is found on subject vehicles equipped with panoramic sunroofs. Over time, the subject panels may exhibit cosmetic degradation leading to replacement of the panel, a procedure which entails: removal of the old panel and adhesive, site preparation, and installation of a replacement panel with new adhesive.The consumer complaints that prompted the opening of pe21-001 all described detachments of front roof panels that had been replaced after the vehicle was put into service.Mercedes internal investigation identified a broader scope of affected vehicles (2014-2020 cla, gla, c, s, glc, and gle class) and found the following potential service procedure- related causes of front roof panel detachments:- improper surface pretreatments such as the use of the wrong primer or cleaner or scoring of the surface; or - use of the incorrect adhesive.These conditions lead to a front roof panel bond that, even if sound at the time of repair, cannot maintain its strength over time and environmental exposure.Mercedes updated its service and parts ordering systems to reinforce the proper use of specified kits and procedures via webinars, shop foreman meetings, and explicit reference to the risks incurred by diverging from the repair procedures. Mercedes is also furnishing parts ordering assistance, and will hold dealerships accountable for improper repairs.Odis analysis of the ten complaints it has received from the public (voqs) and mbusas complaint data submitted in response to the information request letter for pe21-001 identified a total of 57 non-duplicative reports alleging incidents in which the front roof panel detached from the vehicle while in motion. Included within the 57 reports are incidents where consumers state the panel detached "...And flew off into traffic."on march 19, 2021, mercedes notified nhtsa that it would recall subject vehicles with front roof panels known to have been replaced after the original sale of the vehicle. In total, the recall (designated as recall 21v197) covers 15,099 vehicles that were ever registered in the united states. Based on recall 21v197 and the remedy implemented by mercedes, further investigation does not appear to be warranted at this time.Accordingly, this investigation is closed.The odi complaints cited above can be viewed at www.Nhtsa.Gov under the following odi identification numbers: 11376425, 11352686, 11351629, 11349158, 11341541, 11337594, 11324100, 11311591, 11222127, 11404183

Most Recent Consumer Complaints and Accidents
CrashFireTowedInjuredDeathsFailure
Date
NoNoN NoneNone20210510

What component or system failed or malfunctioned, and is it available for inspection upon request? Car is at mercedes dealer for repair. How was your safety or the safety of others put at risk? Yes, car lost acceleration on freeway and put other drivers at risk on the road. Lucky to get off freeway and pull over without any injuries. Has the problem been reproduced or confirmed by a dealer or independent service center? Dealer provided feedback cracked piston, cylinder # 2. Reading on forums, others continue to have the same issue. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? Inspected by mercedes bens manufacturer. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? In retrospect, some slow acceleration delays 1-2 days prior, but not consistent.

NoNoN NoneNone20210409

While driving, the malfunction indicator lamp (mil/check engine light) came on. After some digging this was caused by an obd ii code of P052E, which indicates a blocked crankcase vent valve actuator. This appears to be a manufacturing defect in these vehicles.

NoNoN NoneNone20210323

Smells like gas coming through the vents into the cabin of the vehicle and causes headaches

NoNoN NoneNone20210322

Smells like gas coming through the vents into the cabin of the vehicle and causes headaches

NoNoN NoneNone20210217

1. Crankcase ventilation valve performance failed check engine light is on while driving 2. Smells gas from under the hood. Heard it's common problems

NoNoN NoneNone20210216

1. Crankcase ventilation valve performance failed check engine light is on while driving 2. Smells gas from under the hood. Heard it's common problems

NoNoN NoneNone20210123

Tl* the contact owns a 2017 mercedes-benz glc300. The contact stated while attempting to make a u-turn, she heard an abnormal sound. The contact stated no warning light was illuminated. The contact stated the following day, she noticed the steering wheel features including the horn and air bag were inoperable. The vehicle was taken to the local dealer hoffman lexus (750 connecticut blvd, east hartford, ct 06108, (860) 525-3987) and the dealer was made aware of the failure. The vehicle was taken to the local dealer new country mercedes-benz (1 weston st, hartford, ct 06120, (860) 278-2000) where it was diagnosed with needing the clock spring to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.

NoNoN NoneNone20210122

Tl* the contact owns a 2017 mercedes-benz glc300. The contact stated while attempting to make a u-turn, she heard an abnormal sound. The contact stated no warning light was illuminated. The contact stated the following day, she noticed the steering wheel features including the horn and air bag were inoperable. The vehicle was taken to the local dealer hoffman lexus (750 connecticut blvd, east hartford, ct 06108, (860) 525-3987) and the dealer was made aware of the failure. The vehicle was taken to the local dealer new country mercedes-benz (1 weston st, hartford, ct 06120, (860) 278-2000) where it was diagnosed with needing the clock spring to be replaced. The vehicle had not been repaired as of yet. The manufacturer had not been informed of the failure. The failure mileage was approximately 60,000.

CrashNoY 1 InjuredNone20200706

Tl* the contact owns a 2017 mercedes benz glc300. The contact stated that while his wife was driving approximately 40 mph, the vehicle crashed into a 2nd vehicle. During the crash the front end was severely damaged but the air bags did not deploy. Also, the collision avoidance system malfunctioned and did not stop the vehicle to avoid the collision. The driver sustained bruises to the torso area which required medical treatment. An occupant from the 2nd vehicle was transported to the hospital by ambulance. No further information was available. A police report was taken at the scene and the vehicle was towed away. The local dealer mercedes benz of huntsville (6220 university dr. Huntsville, al) and the manufacturer were notified of the incident. The cause of the failures were not determined. The failure mileage was 25,000.

Read and Submit Vehicle Complaints -- 36+ complaints filed
Common OBD-II Error Codes
  • C350E [8] C350E
  • C300D [1] C300D
  • B250E [1] B250E
  • P052E [3] Positive Crankcase Ventilation Regulator Valve Performance
  • B129C [1] B129C
  • B238A [1] B238A
  • P0234 [1] Engine Turbocharger/Supercharger Overboost Condition
  • U0126 [1] Lost Communication With Steering Angle Sensor Module
  • B2232 [1] Air Bag Driver Circuit Open - Loop #2
  • B2018 [1] B2018

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