LI82.85-P-070516
Service Bulletin Details
Public Details for: LI82.85-P-070516
Mbux multimedia system: mercedes-benz service stations not available in navigation menu
- 2020 - 2019 - 2018 - 2017 - 2016 -
Models from 2020
| 2020 MERCEDES-BENZ GLC300 |
| 2020 MERCEDES-BENZ GLE |
Models from 2019
| 2019 MERCEDES-BENZ A220 |
| 2019 MERCEDES-BENZ AMG GLC43 |
| 2019 MERCEDES-BENZ AMG GLC63 |
| 2019 MERCEDES-BENZ GLC300 |
| 2019 MERCEDES-BENZ GLC350E |
| 2019 MERCEDES-BENZ GLC63 |
| 2019 MERCEDES-BENZ GLC63S AMG |
Models from 2018
| 2018 MERCEDES-BENZ AMG GLC43 |
| 2018 MERCEDES-BENZ AMG GLC63 |
| 2018 MERCEDES-BENZ GLC300 |
| 2018 MERCEDES-BENZ GLC350E |
| 2018 MERCEDES-BENZ GLC63 |
| 2018 MERCEDES-BENZ GLC63S AMG |
MBUX multimedia system: Mercedes-Benz service stations not available in Navigation menu Topic number LI82.85-P-070516 Version 1 Function group 82.85 Navigation and Communication systems Date 12-23-2019 Validity BR167 with codes 548/549 and 365 BR177 with codes 547/548/549 and 365 and 800 BR247 with codes 547/548/549 and 365 and 800 BR253 with codes 547/548/549 and 365 BR293 with codes 547/548/549 and 365 Reason for change Remedy added Reason for block Complaint: Mercedes-Benz service stations may not be found in the Navigation menu via the POI destination entry may not locate Mercedes-Benx service stations. In the navigation map, no Mercedes-Benz service stations are displayed as POI symbols. Cause: Missing POIs in the dealer database. Remedy: Perform the following steps: - Ensure MBUX multimedia system (A26/17) software is up-to-date (E420.5 or newer) - Select the attached POI database for your region and extract and save it in the root directory of a USB flash drive. - Connect the USB flash drive to one of the USB connectors located in front of the cupholders and launch the update. - Check whether Mercedes-Benz service stations are displayed in the Navigation menu under POIs - All categories. In some circumstances, it may be necessary to reset the MBUX multimedia system (A26/17) (Navigate to "System" -> "Reset"). Attachments File Description GPXD_20190605_NAM_Replacement.7z POI database North America Symptoms 12-23-2019 8:28 PM © Copyright Mercedes-Benz AG CTENORE Page 1/2 Communication/information / Communication / Navigation / Navigation - Function / Individual functions are not selectable/not available in navigation mode Communication/information / Communication / Navigation / Navigation - Function / Error in map display Control unit/fault code Control unit Fault code A26/17 - MBUX multimedia sy- stem (Head unit) (HU6) (GLC (253),EQC (293),GLE (167),A (177)) Fault text - Operation numbers/damage codes Op. no. Operation text Time Damage code Note 8210S SF 12-23-2019 8:28 PM © Copyright Mercedes-Benz AG CTENORE Page 2/2