SSM 49565

Service Bulletin Details

Public Details for: SSM 49565

Some 2019-2020 edge/nautilus vehicles may exhibit an inoperative power liftgate with or without diagnostic trouble code U3000-49 stored in the rear gate trunk module (rgtm). This may be due to the rgtm software. To correct the condition, re


- 2020 - 2019 -

Models from 2020
2020 FORD EDGE
2020 LINCOLN MKX
2020 LINCOLN NAUTILUS
Models from 2019
2019 FORD EDGE
2019 LINCOLN MKX
2019 LINCOLN NAUTILUS 
SSM 49565 - 2019-2020 Edge/Nautilus - Power Liftgate Inoperative From
Both Switches
Some 2019-2020 Edge/Nautilus vehicles may exhibit an inoperative power liftgate with or without
diagnostic trouble code U3000-49 stored in the rear gate trunk module (RGTM). This may be due to
the RGTM software. To correct the condition, reprogram the RGTM using the latest software level of
the appropriate Ford diagnostic scan tool. For claiming use causal part 14B291 and applicable labor
operations in Section 10 of the Service Labor Time Standards (SLTS) Manual.
APPLICABLE VEHICLES
2019 - 2020 CAR: DQ CD539N EDGE
2019 - 2020 CAR: D9 U540N MKX

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