CSR 508

210 Inverness Center Parkway
Birmingham, AL 35242
Telephone: 205-991-7733
Facsimile: 205-991-9993
www.altec.com
IMPORTANT ORIGINAL EQUIPMENT MANUFACTURER
RECALL
This notice applies to your vehicle. See attached serial number list.
NHTSA Safety, FMVSS Compliance, or Emissions Recall
Dear Altec Owner,
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act and the Canada
Motor Vehicle Safety Act.
Altec Industries, Inc. has been informed that a defect exists in a motor vehicle you possess that is equipped with
Altec equipment, based upon a notification from the Original Equipment Manufacturer (OEM) relating to
motor vehicle safety, compliance, or emissions.
Refer to the attached documentation that follows this letter. If you have additional questions, please contact
your Altec Account Manager. You may also contact the OEM using the contact information provided in the
attached recall notice.
For US owners: after contacting the OEM according to the attached notice, if you are still not able to have the
safety condition remedied within a reasonable time, you may write to: Administrator, National Highway Traffic
Safety Administration, 1200 New Jersey Avenue SE, Washington, DC 20590 or call 1-888-327-4236 (TTY:
1-800-424-9153) or go to http://www.safercar.gov.
If you had this repair performed before you received this letter, you may be eligible to receive reimbursement for
the cost of obtaining a pre-notification remedy of the problem associated with this recall. If you have sold or
retired the unit, please call Altec at 1-877-GO-ALTEC (1-877-462-5832) so the records may be changed.
If you have leased this equipment to another person or company, you are required by Federal Law to forward a
copy of this notice to the lessee by first class mail within ten (10) days of the receipt of this notice.
We appreciate your assistance in following this action in the interest of your safety and continued satisfaction
with Altec products.
Thank you for your immediate attention on this important matter.
Altec Industries, Inc.
Midwest Operations
St. Joseph, MO.
CSR 508
Chassis/Supplier Recall
February 25, 2021
Units Affected: 2020 through 2021 Freightliner 108SD, 114SD, Business Class M2, and Cascadia vehicles manufactured June 1, 2020 through September 9, 2020. (Please verify that your unit
serial number is affected by reviewing the attached list in this CSR or by accessing your fleet on connect.
altec.com/login)
Freightliner Steer Axle Spindle Nut Snap Ring
Altec is committed to providing our customers reliable products from initial delivery throughout
the useful life of the machine.
Daimler Trucks North America LLC (DTNA), on behalf of its Freightliner Trucks Division and
wholly owned subsidiary, Western Star Truck Sales Inc., has decided that a defect which relates
to motor vehicle safety exists on specific model year 2020 through 2021 Freightliner 108SD,
114SD, Business Class M2, and Cascadia vehicles manufactured June 1, 2020, through September 9, 2020.
On certain vehicles, the steer axle spindle nut snap ring may not be fully engaged. If the snap
ring becomes dislodged, it may not prevent the spindle nut from backing-off. This can cause the
hub to loosen and potentially cause a wheel-off condition, increasing the risk of a motor vehicle
crash or injury. The snap ring will be inspected for proper installation and repaired as needed. Repairs will be performed by Daimler Trucks North America authorized service facilities.
Owners of affected units - Please contact an authorized DTNA dealer to arrange to have the
recall performed and to ensure that parts are available at the dealership. Instructions on how to
request this service are included in the attached letter from DTNA.
Altec is not able to complete this repair. All work must be completed by an authorized DTNA
dealer.
This repair is not covered under the Altec Warranty policy.
Inspection labor
Repair labor
Account #
Travel
NHTSA code
Prime fail P/N
Doc ref
Altec Use Only
0.0 hr
0.0 hr
None
Not Included
n/a
n/a
n/a
Parts Kit
N/A
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Part Number Qty Warranty
N/A		
N/A