SSM75271

Special Service Message
NOTE: A Special Service Message is a formal communication issued by Jaguar and carries the
same importance of a Technical Service Bulletin. An SSM is a quick method of communicating
"Need To Know" information to the technical service community. SSM's may be issued in
advance of a technical bulletin or may be the only communication on a given topic. All
information contained in Jaguar technical communications are intended for use by trained,
professional technicians with the knowledge, tools, and equipment required to complete the
procedure correctly and safely. It informs the Technicians of conditions that may occur on
some vehicles, or provides information that could assist in correct vehicle and diagnostic
service.
SSM 75271 - Jaguar F-Pace – Front Suspension Knocking Noise - Upper
Control Arm
Models : F-Pace / X761
Engineer Hooper Tristan
Name :
Last 09 FEB 2021 14:57:01
Modified :
Category : Chassis
Symptom : 304000 Suspension System
Content : Issue:
C u s to m e rs re p o rtin g a n o i s e f r o m t h e f r o n t s u s p e n s i o n
when driving at low speeds with steering input applied
resulting in the upper control arm being replaced.
Cause:
Unknown at this time – Under investigation
Action:
If this symptom is reported please raise an ePQR with
the following information;
Please create a video of the concern prior to any
parts being removed
Carry out the correct repair on the vehicle
following TOPIX process, taking care not to
damage the parts on removal
Please hold all the replaced parts as a PRR might
be required
Thank you in advance for your assistance with this
matter
Jaguar Land Rover Limited 2000 - 2020 (Rel. 2688)