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WH13 - Adapting Oil Fill Quantity (Workshop Campaign)
Important:
CRITICAL WARNING - This campaign includes steps where control unit(s) in the vehicle will be
programmed with the PIWIS Tester. The vehicle voltage must be maintained between 13.5 volts and 14.5
volts during this programming. Failure to maintain this voltage could result in damaged control unit(s).
Damage caused by inadequate voltage during programming is not a warrantable defect. The technician
must verify the actual vehicle voltage in the PIWIS Tester before starting the campaign and also document
the actual voltage on the repair order. Please refer to Equipment Information EQ1401 for a list of suitable
battery chargers/power supplies which should be used to maintain vehicle voltage.
Model Year:
As of 2015 up to 2017
Vehicle Type:
Cayenne S E-Hybrid (92A)
Subject:
Engine oil change quantity
Information:
On vehicles with a conventional drive system, the fuel that gets into the engine oil is evaporated
by the high operating temperatures of the combustion engine. However, this fuel might not
evaporate fully due to the comparably low temperatures of the engine in hybrid mode on the
affected vehicles.
If the combustion engine does not reach a higher operating temperature for a long time, e.g.
during frequent short trips, this can cause the oil level to increase to such an extent that the oil level
measurement will activate the warning message "Oil level above maximum" in the instrument cluster.
However, the functional properties of the engine oil are always guaranteed.
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Information
The oil fill quantity must always be adapted during a regular engine oil change (e.g. during an oil
change service, intermediate maintenance or during servicing).
For this purpose, only the work carried out over and above the regular oil change (Scope 1) can be
invoiced based on this campaign. The cost of the actual engine oil change shall be borne by the customer
as usual.
The measures included in this campaign must be carried out before servicing.
Exception:
The specified warning "Oil level above maximum" is currently displayed on a vehicle.
In this case, the campaign must be carried out immediately and independently of servicing. The
working time, parts and materials required for carrying out the required engine oil change can then also
be invoiced as part of the campaign (Scope 2).
In order to document this problem, a vehicle analysis log (VAL) must also be created before carrying
out the measure and this must be attached to the PQIS job.
Please note that the service interval for the engine oil change must also be reset in this case.
Required work:
•
•
•
•
•
•
•
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Create vehicle analysis log (VAL) using the PIWIS Tester and send it to Porsche AG – This is only absolutely necessary for vehicles on which the "Oil level above maximum" warning is displayed.
Adapt vehicle order using the PIWIS Tester.
Re-program the DME control unit using the PIWIS Tester with software version 35.020.040 (or
higher) installed.
Perform adaptations and calibration after you have programmed the DME control unit.
Affix stickers showing the changed engine oil change quantity in the engine compartment and in the
Owner's Manual.
Change engine oil and oil filter using the changed engine oil change quantity (6.25 liters).
Reset service interval for changing engine oil.
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Information
It takes about 8 minutes to program the DME control unit.
After programming the DME control unit, the following steps must also be carried out in the specified
sequence:
•
Reading out and erasing fault memory
•
Adapting the throttle valve
•
Calibrating electric machine
•
Adapting the decoupler *
* For adapting the decoupler, the state of charge of the high-voltage battery must be at least 35%.
This corresponds to four bars in the battery state of charge display in the instrument cluster.
Please check the state of charge of the high-voltage battery before carrying out the campaign. Charge
the high-voltage battery before carrying out the campaign if necessary to ensure that the state of charge
is at least 35% and the decoupler can be adapted.
Affected
Vehicles:
Only the vehicles assigned to the campaign (see also PIWIS Vehicle Information). This campaign affects
2,912 vehicles in North America.
Required parts and materials
Parts Info:
Parts required:
Part No.
Designation
Qty.
... *
 Oil change quantity sticker set *
WKD 948 812 12
1 ea. *
* The sticker set will be sent to you automatically from the PCNA parts department and does not have to
be ordered separately. If you need additional stickers, you can order the sticker set using normal parts
ordering procedures under part number WKD 948 812 12.
Additional parts required if the "Oil level above maximum" warning is displayed on the vehicle:
Materials:
Part No.
Designation
Qty.
958 107 222 01
 Oil filter element with seal
1 ea.
N 013 815 7
 Sealing ring, 14 x 20
1 ea.
Required materials (usually already available in the Porsche Dealership)
– Only required if the "Oil level above maximum" warning is displayed on the vehicle:
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Part No.
Designation
- Country specification
Qty.
000 043 305 20
 MOBIL 1 ESP Formula 5W-30 engine oil,
20-liter container
6.25 liter
Required tools
Tools:
•
•
•
•
•
•
Battery Charger/Power Supply- Suitable for AGM Type batteries, recommended current rating of
70A fixed voltage 13.5V to 14.5V. Refer to Equipment Information EQ-1105.INC-700 or VAS5908
9900 - PIWIS Tester 3 with PIWIS Tester test software version 35.020.040 (or higher) installed
T40178A - Oil gauge tester
Torque wrench, 2 – 10 Nm (1.5 – 7.5 ftlb.), e.g. V.A.G 1783 - Torque wrench, 2-10 Nm (1.5-7.5
ftlb.)
Torque wrench, 6 – 50 Nm (4.5 - 37 ftlb.), e.g. V.A.G 1331 - Torque wrench, 6-50 Nm (4.5-37
ftlb.)
Suitable used oil collection container, e.g. VAS 6622A - Used oil collection and extraction unit
Adapting vehicle order
NOTICE
Fault entry in the fault memory and control unit programming and coding aborted due to low-voltage.
•
Increased current draw during diagnosis or control unit programming and coding can cause a drop in
voltage, which can result in one or more fault entries and the abnormal termination of diagnostics.

Before starting diagnostics, connect a battery charger/power supply - suitable for AGM Type batteries,
recommended current rating of 70A fixed voltage 13.5V to 14.5V. Refer to Equipment Information
EQ-1105.INC-700 or VAS5908.
NOTICE
Control unit programming or coding will be aborted if the WiFi connection is unstable.
•
An unstable WiFi connection can interrupt communication between the PIWIS Tester and the vehicle
communication module (VCI). As a result, control unit programming or coding may be aborted.

During control unit programming or coding, always connect the PIWIS Tester to the vehicle communication module (VCI) via the USB cable.
NOTICE
Control unit programming or coding will be aborted if the driver's key is not recognized
•
If the driver's key is not recognized in vehicles with Porsche Entry & Drive, programming or coding cannot
be started or will be interrupted.
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Switch on the ignition using the original driver’s key. To do this, replace the control unit in the ignition lock
with the original driver’s key if necessary.
Work
Procedure:
Information
To activate an adapted oil level measurement due to the reduced engine oil change quantity in the
DME control unit, the I-no. 738 – Bad fuel region must be entered in the vehicle orderbefore
programming the DME control unit.
Setting this I-no. does not affect engine control on Hybrid vehicles. The I-no. is only used to
control the routine for the oil level measurement due to the change in the oil change quantity. To ensure
that this is adapted, the I-no. MUST be entered in the control unit BEFORE starting to program the
DME control unit.
Information
The procedure described here is based on the PIWIS Tester software version 35.020.040.
The PIWIS Tester instructions take precedence and in the event of a discrepancy, these are the
instructions that must be followed.
A discrepancy may arise with later software versions for example.
1
Carry out general preliminary work for control unit programming as described in  Workshop
Manual '9X00IN Basic instructions and procedure for control unit programming using the PIWIS
Tester - section on "Preliminary work"'.
2
On the PIWIS Tester start screen, call up the 'Diagnostics' menu.
The vehicle type is then read out, the diagnostic application is started and the control unit selection
screen is populated.
3
Press •F7“ in the control unit selection screen ('Overview' menu) to call up the Additional menu.
4
When the question “Create Vehicle Analysis Log (VAL)?” appears, either press •F12“ ('Yes') to
create a VAL or press •F11“ ('No') if you do not want to create a VAL.
A VAL must be created for vehicles on which the "Oil level above maximum" warning is
displayed.
5
Press •F12“ ('Next') to acknowledge the message that may appear informing you that campaigns
for the vehicle are stored in the PIWIS information system.
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6
Select the 'Maintenance of vehicle data' function in
the Additional menu and press •F12“ ('Next') to
confirm your selection  Maintenance of vehicle
data.
7
Press •F12“ ('Next') to skip the displays
containing information about vehicle description,
colours/materials and X numbers.
Maintenance of vehicle data
8
Select the value ‘738 – Bad fuel region’ in the M
numbers display and tick the ‘Installed’ column
by clicking on the corresponding field  Changing
vehicle data.
Then press •F12“ to close the M numbers display.
Changing vehicle data
9
Press •F8“ in the overview that is then displayed
to save the changed vehicle data  Saving vehicle
data.
10 Once you have saved the vehicle data, press •F11“
('Back') to return to the control unit selection screen.
Saving vehicle data
Re-programming DME control unit
Work Procedure: 1
Re-program the DME control unit using the ‘Programming’ menu.
The basic procedure for programming a control unit is described in the Workshop Manual 
Workshop Manual '9X00IN Basic instructions and procedure for control unit programming using the
PIWIS Tester - section on "Programming"'.
For specific information on control unit programming during this campaign, see table
below.
NOTICE
Use of a PIWIS Tester software version that is older than the prescribed version
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•
Measure is ineffective

Always use the prescribed version or a higher version of the PIWIS Tester software for control unit
programming.
Required PIWIS Tester software version:
35.020.040 (or higher)
Type of control unit programming:
Control unit programming using the 'Automatic
programming' function for the DME control unit.
DME control unit – 'Programming' menu –
'Automatic programming' function.
Read and follow the information and instructions
on the PIWIS Tester during the guided
programming sequence.
During the programming sequence, the DME
control unit is re-programmed and then
re-codedautomatically.
Programming sequence:
Do not interrupt programming and coding.
Once the control units have been programmed
and coded, the PIWIS Tester will prompt you to
switch the ignition off and then back on again after
a waiting time of approx. 10 seconds.
2
Programming time (approx):
8 minutes
Porsche Part No. of the new DME data
record:
958.601.67x.06
Procedure in the event of error messages
appearing during the programming
sequence:
 Workshop Manual '9X00IN Basic instructions and
Procedure in the event of abnormal
termination of control unit programming:
Repeat control unit programming by restarting
programming.
Following control unit programming, the Porsche
part number can be read out of the 'DME' control
unit in the 'Extended identification' menu using
the PIWIS Tester.
procedure for control unit programming using the
PIWIS Tester - section on "Fault finding"'.
Connect electric plug connection for the fan blower again.
Reading out and erasing fault memory
Work Procedure: 1
Press •F7“ in the control unit selection screen ('Overview' menu) to call up the Additional menu.
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Select the function “Read all fault memories and erase if required” and press •F12“ ('Next') to
confirm your selection  Erasing fault memories.
The fault memories of the control units are read out.
3
Once you have read out the fault memories, check
the fault memory entries.
Information
If control units are found to have faults that are not
caused by control unit programming, these faults
must first be found and corrected. This work
cannot be invoiced under the workshop campaign
number.
Erasing fault memories
4
Press •F8“ to delete fault memory entries.
5
Confirm the query as to whether you really want to delete all fault memory entries and press •F12“
('Yes') to confirm.
The faults stored in the fault memories of the various control units are then deleted.
Information
If the fault memories of individual control units cannot be erased, proceed as follows:
•
Switch off the ignition.
•
Disconnect the PIWIS Tester diagnostic connector from the diagnostic socket.
•
Lock the vehicle using the driver's key.
•
Wait approx. 1 minute before unlocking the vehicle again.
•
Plug the PIWIS Tester diagnostic connector into the diagnostic socket again and restore
communication with the vehicle.
•
Read out the fault memories of these control units again and erase the fault memories separately.
If control units are found to have faults that cannot be erased and are not caused by control unit
programming, these faults must be found and corrected. This work cannot be invoiced under the
workshop campaign number.
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Once you have erased the fault memories, select
the 'Overview' menu to return to the control unit
selection screen  Control unit selection.
Control unit selection
Perform throttle valve adaptation
Work Procedure: 1
Select the 'DME' control unit in the control unit selection screen ('Overview' menu) and press •F12“
('Next') to confirm your selection.
2
Once the DME control unit has been found and is displayed in the overview, select the 'Maintenance/repairs' menu.
3
Select menu item 'Adaptations' and confirm your
selection by pressing •F12“ ('Next')  DME - Adaptations.
DME - Adaptations
4
Comply with the displayed preconditions and press
•F12“ ('Next') to confirm  Adaptation preconditions.
Adaptation preconditions
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5
Select the 'Throttle valve adaptation' function so
that the corresponding text line turns blue and press
•F8“ to start throttle valve adaptation  Throttle
valve adaptation.
6
Follow the instructions on the PIWIS Tester while
throttle valve adaptation is being performed.
Once throttle valve adaptation is complete, a tick will
appear in the "Value" field on the PIWIS Tester display.
If throttle valve adaptation is not completed
successfully, the adaptation must be repeated.
Throttle valve adaptation
7
Press •F8“ ('Stop') to end throttle valve adaptation.
8
Press •F11“ ('Back') to return to the start page of the 'Maintenance/repairs' menu.
9
Select the 'Overview' menu and press •F11“ ('Back') to return to the control unit selection screen.
Calibrating electric machine
Information
The electric machine must generally be calibrated after the fault memories of the OBD-relevant control
units or the fault memories of all control units have been erased.
The rotor position (phase angle) and rotor temperature are stored during calibration of the electric
machine.
Work Procedure: 1
Press the brake pedal and keep it pressed.
2
Turn the ignition key in the ignition lock to position 2 (terminal 50 – engine start) and hold it at this
position for about 2 to 3 seconds.
Calibration of the electric machine is clearly audible. Calibration is complete once the calibration
noise can no longer be heard.
3
Release the ignition key and move it to position 0 (ignition off).
Adapting the decoupler
Work Procedure: 1
2
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Leave the ignition switched off for at least 3 seconds and then switch it on again.
Then, restore communication between PIWIS Tester III and the vehicle by pressing •F12“ ('Next').
Select the 'DME' control unit in the control unit selection screen ('Overview' menu) and press •F12“
('Next') to confirm your selection.
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Once the DME control unit has been found and is displayed in the overview, select the 'Maintenance/repairs' menu.
4
Select the menu item 'Clutch actuator and
decoupler' and press •F12“ ('Next') to confirm
your selection  Clutch actuator and decoupler.
5
Read and comply with the preconditions for the state
of charge of the high-voltage battery and confirm by
pressing •F12“ ('Next').
1
Clutch actuator and decoupler
6
Select the 'Clutch adaptation' function and press
•F12“ ('Next') to confirm your selection  Adapting
the decoupler.
7
Read and follow the instructions for starting the
electric motor and performing adaptation.
Press the brake pedal and then press •F12“ ('Next')
to start the adaptation.
Adapting the decoupler
8
During adaptation, the adaptation values will first be
deleted  Resetting adaptation values.
The clutch contact point and the clutch characteristic
will then be adapted  Adapting contact point and
 Adapting characteristic.
Start each step by pressing •F8“ (‘Start’) and follow
the instructions on the PIWIS Tester.
Resetting adaptation values
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Adapting contact point
Adapting characteristic
9
Once the decoupler adaptation is complete, a tick will appear in the “Status” field in the PIWIS Tester
display  Adaptation successful.
Press •F12“ ('Next') to continue.
If the decoupler adaptation is not completed
successfully, the process must be repeated.
10 Press •F11“ ('Back') to return to the start page of
the 'Maintenance/repairs' menu.
11 Select the 'Overview' menu and press •F11“
('Back') to return to the control unit selection screen.
12 Switch off the ignition.
13 Disconnect the PIWIS Tester from the vehicle.
Adaptation successful
14 Switch off and disconnect the battery charger.
15 On vehicles with Porsche Entry & Drive, replace the original vehicle key in the ignition lock with the
control panel again.
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Affixing stickers showing the changed engine oil change quantity
Information
After carrying out this measure, the changed engine oil change quantity of 6.25 litres must be
observed and added.
Relevant stickers must therefore be affixed in the engine compartment and in the Driver's Manual as a
reminder of the adapted change quantity.
Work Procedure: 1
2
Affix sticker  Engine oil change quantity sticker set
-1- in the Additional Owner's Manual for Hybrid
vehicles.
To do this, the previous Engine oil change
quantity with oil filter specification under "Filling
capacities" in the “Technical Data” chapter must
be covered over by affixing the relevant sticker 
Engine oil change quantity sticker set -1- showing
the changed engine oil change quantity of 6.25
liters from the sticker set.
Affix sticker  Engine oil change quantity sticker set
-2- on the engine cover.
2.1
Clean the area on the engine cover close to
the engine oil filler neck on which you want
to affix the sticker using a suitable cleaning
agent to remove any dust and grease.
Engine oil change quantity sticker set
2.2
Affix the sticker  Sticker on engine cover
-1- showing the changed engine oil change
quantity at an equal distance to the lower
edge of the engine cover  Sticker on engine
cover -inset- in the engine oil filler neck area
and press it on firmly.
Sticker on engine cover
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Changing engine oil and oil filter
Information
The engine oil and oil filter must always be changed during a regular service requested by the
customer (e.g. during an oil change service, intermediate maintenance or during servicing).
Only if the customer contacts the workshop complaining that the "Oil level above maximum"
warning is displayed should the engine oil and oil filter be changed outside of a regular service.
Work Procedure: 1
Service the vehicle as requested by the customer or, if the "Oil level above maximum" warning
is displayed, only change the engine oil and oil filter.
Add the adapted engine oil change quantity of 6.25 liters.
For instructions, see  Workshop Manual '170117 Changing engine oil and oil filter'.
Overview of oil fill quantities:
Oil filling quantity with change of filter
2
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MIN
5.75 liter
MAX
6.25 liters
MIN – MAX difference
0.5 liter
Measure the engine-oil level using T40178A - oil gauge tester and correct the engine-oil level if
necessary.
To do this, use the relevant updated values from the table below for the adapted engine oil change
quantity.
For instructions, see  Workshop Manual '170101 Checking engine-oil level'.
Engine
Adjustment value at
upper adjusting ring
Oil level minimum
value on lower scale
Oil level maximum
value on lower scale
3.0 hybrid engine
102 mm
16 mm
22 mm
3
Reset service interval display in accordance with the servicing work carried out (oil change service,
intermediate maintenance or servicing).
To do this, connect the battery charger and PIWIS Tester to the vehicle again and then disconnect it
again.
For instructions, see  Workshop Manual '0335IN Diagnostic maintenance: Resetting diagnostic
system and service interval'.
4
On vehicles with Porsche Entry & Drive, replace the original vehicle key in the ignition lock with the
control panel again.
5
Enter the campaign in the Warranty and Maintenance booklet.
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During vehicle handover, please inform the customer about the changed engine oil change quantity
and the related stickers in the engine compartment and Additional Owner's Manual.
Warranty processing
Information:
Information
This campaign must always be carried out during a regular engine oil change (e.g. during an oil
change service, intermediate maintenance or during servicing).
Only if the customer contacts the workshop complaining that the "Oil level above maximum"
warning is displayed should the engine oil be changed outside of a regular service. In this case,
Scope 2 must be invoiced. This scope also includes all parts and work required for changing the engine
oil and oil filter.
Information
The working times specified below were determined specifically for carrying out this campaign and may
differ from the working times published in the Labor Operation List in PIWIS.
Scope 1:
Adapting oil fill quantity - Performed during a regular engine oil change.
Working time:
Adapting oil fill quantity
Includes:
Disconnecting and connecting electric plug connection for
fan blower
Connecting and disconnecting battery charger
Connecting and disconnecting PIWIS Tester
Changing vehicle order using the PIWIS Tester
Re-programming DME control unit
Reading out and erasing fault memory
Performing throttle valve adaptation
Calibrating electric machine
Adapting the decoupler
Affixing stickers showing changed engine oil change
quantity
Without:
Creating vehicle analysis log (VAL)
Changing engine oil and oil filter
Checking engine-oil level
Resetting service interval display
Labor time: 80 TU
Parts required:
WKD 948 812 12
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Oil change quantity sticker set
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1 ea.
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 Damage Code WH13 066 000 1
Scope 2:
Adapting oil fill quantity - Performed outside of a regular service.
Working time:
Adapting oil fill quantity
Includes:
Disconnecting and connecting electric plug connection for
fan blower
Connecting and disconnecting battery charger (several
times)
Connecting and disconnecting PIWIS Tester (several times)
Creating vehicle analysis log (VAL)
Changing vehicle order using the PIWIS Tester
Re-programming DME control unit
Reading out and erasing fault memory
Performing throttle valve adaptation
Calibrating electric machine
Adapting the decoupler
Affixing stickers showing changed engine oil change
quantity
Changing engine oil and oil filter
Checking engine-oil level
Resetting service interval display
Labor time: 183 TU
Parts required:
WH130000001*
Oil change quantity sticker set
1 ea.
(for warranty
imvoicing only)*
958 107 222 01
Oil filter element
1 ea.
N 013 815 7
Sealing ring, 14 x 20
1 ea.
* The WWS Warranty system will automatically add into the “Miscellaneous item” section (sublet) of the
claim after the claim has been submitted.
Materials required:
000 043 305 20
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MOBIL 1 ESP Formula 5W-30 engine oil
(20-liter container)
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0.32 ea.
(=
approx. 6.25 liters)
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 Damage Code WH13 066 000 1
Important Notice: Technical Bulletins issued by Porsche Cars North America, Inc. are intended only for use by professional automotive technicians who have attended Porsche service training
courses. They are written to inform those technicians of conditions that may occur on some Porsche vehicles, or to provide information that could assist in the proper servicing of a vehicle. Porsche special
tools may be necessary in order to perform certain operations identified in these bulletins. Use of tools and procedures other than those Porsche recommends in these bulletins may be detrimental to the
safe operation of your vehicle, and may endanger the people working on it. Properly trained Porsche technicians have the equipment, tools, safety instructions, and know-how to do the job properly and
safely. If a particular condition is described, do not assume that the bulletin applies to your vehicle, or that your vehicle will have that condition. See your authorized Porsche Dealer for the latest information
about whether a particular technical bulletin applies to your vehicle. Part numbers listed in these bulletins are for reference only. Always check with your authorized Porsche dealer to verify the current and
correct part numbers. The work procedures updated electronically in the Porsche PIWIS diagnostic and testing device take precedence and, in the event of a discrepancy, the work procedures in the PIWIS
Tester are the ones that must be followed.
© Porsche Cars North America, Inc.
Dealership
Distribution
Routing
Service Manager
_______
Shop Foreman
_______
Service Technician
________
_______
_______
_______
Asst. Manager
_______
Warranty Admin.
_______
Service Technician
________
_______
_______
_______
Dr. Ing. h.c. F. Porsche AG is the owner of numerous trademarks, both registered and unregistered, including without limitation the Porsche Crest®, Porsche®, Boxster®, Carrera®, Cayenne®,
Cayman®, Macan®, Panamera®, Speedster®, Spyder®, Tiptronic®, VarioCam®, PCM®, PDK®, 911®, RS®, 4S®, 718®, 918 Spyder®, FOUR UNCOMPROMISED®, and the model numbers and
distinctive shapes of the Porsche automobiles such as, the federally registered 911 and Boxster automobiles. The third party trademarks contained herein are the properties of their respective owners.
Porsche Cars North America, Inc. believes the specifications to be correct at the time of printing. However, specifications, standard equipment and options are subject to change without notice. Some
options may be unavailable when a car is built. Some vehicles may be shown with non-U.S. equipment. Please ask your authorized Porsche dealer for advice concerning the current availability of options
and verify the optional equipment that you ordered. Porsche recommends seat belt usage and observance of traffic laws at all times.
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