PC791 2021 Rogue

CAMPAIGN
BULLETIN
QUALITY ACTION
Fuel Pump Inspection
Dealer Inventory
Reference: PC791
Date: February 2, 2021
Attention: Dealer Principal, Sales, Service & Parts Managers
Affected Models/Years:
Affected
Population:
MY2021 Rogue (T33)
NA
Dealer
Inventory:
1,002
SERVICE COMM
Activation date:
February 2, 2021
Stop Sale
In Effect
YES
*****Dealer Announcement*****
Nissan is issuing a quality hold and conducting a dealer inventory quality action to inspect the
fuel pump installation on 1,002 specific model year 2021 Rogue vehicles identified in Service
Comm. Due to a manufacturing concern that has since been resolved, the fuel pump lock ring
installation may not be complete, the fuel pump lock ring engagement may not be fully engaged,
and/or the fuel feed tube locking clip at the low pressure fuel pump may not be fully installed on
the applicable vehicles. Dealers should follow the procedure to remedy any of these conditions, if
identified during the inspection.
Affected vehicles are subject to stop sale and are either currently in dealer inventory or assigned
and in transit to the dealer. Dealers must complete the inspection and if necessary, repair, prior
to sale.
*****What Dealers Should Do*****
PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS:
1. Verify if vehicles are affected by this quality action using Service Comm or DBS National
Service History – Open Campaigns I.D. PC791
• New vehicles in dealer inventory can also be identified using DBS (Sales-> Vehicle
Inventory, and filter by Open Campaign).
 Refer to NPSB 15-460 for additional information
• Please continue to check newly arriving inventory for campaign applicability.
2. Please do not drive, loan, sell or trade the specific vehicles in dealer inventory subject to
this quality action.
3. Use the attached procedure to inspect and, if necessary, remedy any vehicles affected by
this quality action.
4.
The service department should submit the applicable warranty claim for the action
performed so it can be closed on Service Comm and release the vehicle.
PC791 | Original Document
***** Dealer Responsibility *****
It is the dealer’s responsibility to check Service Comm or DBS National Service History – Open
Campaign using the appropriate campaign I.D for the inspection status on each affected vehicle
currently in new vehicle inventory.
Thank you for your prompt attention to this matter.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
***** Scroll down for attached Repair Instructions *****
PC791 | Original Document
PC791 – 2021 ROGUE
FUEL PUMP INSPECTION
To avoid the risk of death or severe personal injury when inspecting and
replacing fuel line parts, be sure to observe the following.

Put a “WARNING: FLAMMABLE” sign in the workshop.

Be sure to work in a well-ventilated area and furnish workshop with a CO2
fire extinguisher.

Never smoke while servicing fuel system.

Keep open flames, sparks and other ignition sources away from the work
area.

Before removing fuel line parts, perform out the following procedures:
1) Release fuel pressure from the fuel lines. Refer to Work Procedure.
2) Disconnect the battery cable from the negative terminal.
To avoid the risk minor personal injury or property damage when inspecting and
replacing fuel line parts, be sure to observe the following.

Never bend or twist tubes when they are being installed.

After installing tubes, check that there is no fuel leakage at connections in
the following steps.
1) Apply fuel pressure to fuel lines with turning ignition switch “ON” (with
engine stopped). Then check for fuel leakage at connections.
2) Start engine and rev it up and check for fuel leakage at connections

Perform the operation with vehicle on level ground.

Quick connector can be disconnected when the tabs are completely
depressed. Never twist it more than necessary.

Never use any tools to disconnect quick connector.

Never bend or twist resin tube during installation and disconnection.

Never remove the remaining retainer on hard tube (or the equivalent)
except when resin tube or retainer is replaced.
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PC791 Rogue Fuel Pump Inspections
Inspection Flow Chart
OK
Inspection #1 - Fuel Pump Lock
Ring Installation
NG
Correct Fuel Pump Lock
Ring Installation
Inspection #2 - Fuel Pump Lock
Ring Engagement Inspection
Correct Fuel Pump Lock
Ring Engagement
NG
OK
Inspection #3 –Fuel Feed Tube
Inspection at the Fuel Pump
NG
OK
Correct Fuel Feed
Tube Installation
Inspection Complete
Reassemble Vehicle
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PC791 Rogue Fuel Pump Inspections
Service Procedure
1. Remove the rear seat cushion.

Open the LH and RH rear doors

Lift upward in the areas shown in
Figure 1 to disengage the seat
cushion hooks

Pull the seat cushion up and move
it forward

Disengage the seat belt buckles

(If equipped) Lift the seat cushion
up and disengage the rear heated
harness connectors

Figure 1
Remove the rear seat cushion and place in a safe clean area to prevent staining
and damage to the seat cushion
2. Remove the inspection hole cover on the
RH side of the vehicle. (Figure 2)

Lift up the carpet on the RH side of
the vehicle

Using a suitable tool, turn the (3) clips
clockwise 90 degrees

Lift the inspection hole cover up and
disconnect the fuel pump harness
connector

Move the inspection hole cover to the
side
Carpet
Inspection
Hole cover
Clip
Figure 2
3. Release fuel pressure.

With the fuel pump connector disconnected, start the engine and allow the
engine to run until the engine quits

Crank the engine several times to verify fuel pressure is released
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PC791 Rogue Fuel Pump Inspections
Inspection #1 Fuel Pump Lock Ring Installation
4. Verify the fuel pump lock ring is installed correctly.

Make sure the fuel pump lock ring is correctly installed with all locking tabs
engaged with lock ring
Lock ring installed
over fuel tank
locking tab
NG
OK
Figure 3
Figure 4
 If the fuel pump lock ring IS installed correctly, continue to Step 6 for next
inspection.
 If the fuel pump lock ring is NOT installed correctly, continue to Step 5 to replace
the fuel pump packing (O-ring) and correctly install the fuel pump lock ring.

To prevent lock ring wrench from being detached, securely hold down spinner
handle by hand.

To reduce impact caused by removal operation, use long spinner handle
[handle length: 60 cm (23.62 in) or more] and slowly turn it counterclockwise.
Note:
There is no need to remove the fuel pump assembly from the fuel tank for this
adjustment.
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PC791 Rogue Fuel Pump Inspections
Use a protective covering to prevent fuel from contacting the interior of the vehicle
during fuel tube removal.
5. Remove and correctly install the fuel pump lock ring.
a) Disconnect the fuel feed tube by depressing the tabs and pulling out on the fuel
feed tube
b) Using J-45747 remove the fuel pump
lock ring
Fuel feed tubelocking clip
c) Remove the fuel pump lock ring
d) Inspect the lock ring for
deformations, if deformations are
found replace the lock ring
e) Remove the fuel pump assembly
packing (O-ring) by moving the fuel
pump to one side and carefully
working the O-ring over the top of
the fuel pump assembly
f) Install NEW fuel pump packing
(O-ring) over the fuel pump and into
the groove on the fuel tank
Figure 5
Raised portion of
Lock ring
g) Center the fuel pump in the fuel tank
h) Align the fuel pump lock ring onto the
fuel tank locking tabs
i) Make sure all (6) locking tabs are
aligned within the lock ring
Fuel tank locking
tab groove
Figure 6
j) Using J-45747 and tighten the fuel
pump lock ring until the raised
portion of the lock ring is engaged
into the groove of the fuel tank
locking tab (Figure 6)
k) Align the tabs on the locking clip with
the grooves in the fuel feed tube and
push the fuel feed tube onto the fuel
pump assembly until a click sound is
heard
J-45747
Figure 7
l) Inspection complete, continue to Step 9 for reassembly
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PC791 Rogue Fuel Pump Inspections
Inspection #2 - Fuel Pump Lock Ring Engagement Inspection
6. Verify the fuel pump lock ring is fully engaged.

Be sure the raised portion on the fuel pump lock ring is resting in the groove of
the fuel tank locking tab shown in Figure 8
Raised portion of
lock ring engaged
Lock ring not fully engaged
with fuel tank tab
Fuel tank locking
tab groove
OK
NG
Figure 8
Figure 9
 If the locking Ring is positioned correctly (Figure 8), continue to Step 7
 If the locking ring is NOT positioned correctly (Figure 9), use J-45747 to correctly
position the locking ring.
Inspection #3 - Fuel Feed Tube Inspection at Fuel Pump
7. Inspect the fuel feed tube connection at
the low pressure fuel pump.

Verify the blue fuel feed tube locking
clip is fully installed into the fuel feed
line as shown in Figure 10

Pull back on the fuel feed tube to
verify it is securely connected
Fuel feed tubelocking clip
Figure 10
 If the fuel feed tube IS secured correctly, continue to Step 9.
 If the fuel feed tube is NOT correctly secured, continue to Step 8 to secure the
fuel feed line.
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PC791 Rogue Fuel Pump Inspections
Use a protective covering to prevent fuel from contacting the interior of the vehicle
during fuel tube removal.
8. Remove and reinstall the fuel feed line at the low pressure fuel pump.

Disconnect the fuel feed tube by
depressing the tabs and pulling out
on the fuel feed tube

Align the tabs on the locking clip
with the grooves in the fuel feed
tube and push the fuel feed tube
onto the fuel pump assembly until a
click sound is heard

Pull back on the fuel feed tube to
verify it is secured correctly

Continue to Step 10
Fuel feed tubelocking clip
Align tab with slot
on fuel tube
Figure 11
9. Reassemble the vehicle in reverse order.
10. Connect CIII plus VI.
11. Select All Systems.
12. Erase ALL DTC’s.
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PC791 Rogue Fuel Pump Inspections
Parts Information
Part Number
Description
(1)
PACKING – FUEL GAUGE
PLATE - LOCK, FUEL GAUGE
(1)
(1) Order parts by VIN using the EPC.
Qty
1
1
CLAIMS INFORMATION
Submit a “CM” line claim using the following claims coding:
Campaign
(“CM”) ID
PC791
Description:
Op Code
FRT
Inspect fuel feed tube and lock ring and
adjust lock ring and/or fuel feed tube as
needed.
PC7910
0.6 Hr
Inspect fuel feed tube and lock ring, replace
packing and reinstall/replace lock ring
PC7911
0.7 Hr
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PC791 Rogue Fuel Pump Inspections