NTB21-012

Classification:
Reference:
FE21-001
Date:
NTB21-012
February 19, 2021
2017 MURANO; DIFFICULT TO FILL FUEL TANK
APPLIED VEHICLE:
APPLIED DATE:
2017 Murano (Z52)
Vehicles built on or between 1-26-17 to 3-28-17 ONLY
IF YOU CONFIRM
The customer reports they routinely experience difficulty fueling the vehicle at different fuel
stations (filling nozzle shuts off every few seconds while filling at multiple stations and using
multiple filling pumps) on an APPLIED VEHICLE produced within the APPLIED DATE
RANGE listed above.
ACTION
Replace the fuel tank with the parts listed in PARTS INFORMATION on the next page of
this bulletin.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you
will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it
contains information that is essential to successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
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SERVICE PROCEDURE
To prevent serious burns, avoid contact with hot metal parts. Perform the operation after
the exhaust system has fully cooled down because the system will be hot just after the
engine stops.
1.
Replace the fuel tank.

For fuel tank replacement, refer to the Electronic Service Manual (ESM), section:
ENGINE > FUEL SYSTEM > REMOVAL AND INSTALLATION > FUEL TANK.
PARTS INFORMATION
DESCRIPTION
BOLT-FIX PROPELLER SHAFT (1) (2)
(Front Propeller Shaft Bolts)
GASKET-EXHAUST MUFFLER (1)
PART NUMBER
QUANTITY
37120-JD00B
4
20691-30P00
1
GASKET-EXHAUST TUBE FRONT (1)
20692-8H30A
1
NUT-CARRIER BEARING (1) (2)
01223-N0021
2
NUT-EXHAUST TUBE FRONT (1)
NUT-FIX PROPELL (1) (2)
(Rear Propeller Shaft Nuts)
PACK FUEL GAUGE (1)
(Fuel Pump Assembly Seal)
TANK ASSY-FUEL
01225-N0011
2
37171-7S00A
4
17342-1HJ0A
1
17202-5AA0B
1
(1)
Single use part.
(2)
AWD only.
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NTB21-012
CLAIMS INFORMATION
Submit a Primary Part (PP) type line claim using the following claims coding:
(1)
(2)
DESCRIPTION
PFP
OP CODE
SYM
DIA
FRT
Replace Fuel Tank
(1)
FB10AA
ZE
32
(2)
Reference the electronic parts catalog and use the Fuel Tank Assembly (17202-*****)
as the Primary Failed Part (PFP).
Reference the current Nissan Warranty Flat Rate Manual and use the indicated Flat
Rate Time (FRT).
AMENDMENT HISTORY
PUBLISHED DATE REFERENCE
February 19, 2021
NTB21-012
DESCRIPTION
Original bulletin published
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NTB21-012