RFI20210205_667-
Service Bulletin Details
Public Details for: RFI20210205_667-
This sku is a turbocharger. The customer communication requested return of unsold inventory to inspect the sealing plugs. If the plug isn't sealing properly it may lead to a oil leak. If the oil leak persists it can lead to the oil check
Models from 2012
| 2012 FORD F-150 |
Models from 2011
| 2011 FORD F-150 |
Dorman Product Alert Bulletin Product Category: Part Number(s): Destroy in Field: Return Authorization: Return Location: Issue Credit: Apply to Defective All: New Product Availability: February 5,2021 Page 1 of 2 Turbocharger 667-251 No Yes Dorman Products, 3400 East Walnut Street, Colmar, PA 18915 Please be sure to code return withnumber on outside of container No February 2021 Return for Inspection Instructions: • Dorman requests that inventory be returned for part # noted above including all date codes. • Dorman is conducting an inspection on this SKU including all date codes that have been shipped. • New Product will be replaced by Part # 667-251 Notes/Comments: • If there are any problems with one of these parts, on the vehicle level, we will cover through the Dorman labor claims process. Return Instructions: 1. Please pull all affected inventory. 2. Please contact Customer Relations Dorman by e-mail or phone ([email protected] / phone 1-800-523-2492) to obtain a RGA Q-Number. You will need to provide: a. Customer Account b. Part number c. Quantity being returned 3. Please mark these to: Dorman Products, Inc- Returns 3400 East Walnut Street Colmar, PA 18915 Attn: RGA Q-Number ___________________________ 4. Return to Dorman Products, freight collect, by using the Dorman-arranged carrier for your RGA (typically Conway). Thank you for your understanding and assistance with this matter.