A6021522054505_3
Service Bulletin Details
Public Details for: A6021522054505_3
This bulletin contains repair instructions for when the sunroof glass or sunroof shade fails to operate with the switch.
- 9999 - 2021 - 2020 - 2019 - 2018 - 2017 -
Models from 9999
| 9999 AUDI AUDI |
Models from 2021
| 2021 AUDI A8 |
| 2021 AUDI S8 |
Models from 2020
| 2020 AUDI A8 |
| 2020 AUDI S8 |
Models from 2019
| 2019 AUDI A5 |
| 2019 AUDI A7 |
| 2019 AUDI A8 |
| 2019 AUDI Q7 |
| 2019 AUDI S8 |
Models from 2018
| 2018 AUDI A5 |
| 2018 AUDI Q7 |
Models from 2017
| 2017 AUDI Q7 |
60 Sunroof glass panel or sunroof rollershade does not operate 60 21 52 2054505/3 March 26, 2021. Supersedes Technical Service Bulletin Group 60 number 20-48 dated December 9, 2020 for reasons listed below. Model(s) Year VIN Range Vehicle-Specific Equipment Q7, SQ7 2017 - 2019 All Not Applicable A5, A5 Sportback 2018 - 2019 All Not Applicable A7 2019 All Not Applicable A8, S8 2019 - 2021 All Not Applicable Condition REVISION HISTORY Revision Date Purpose 3 - Revised header (Added A8) Revised Warranty (Added Labor Operations) 2 12/09/2020 Revised header (Added A7) Revised Service (Added step) Revised Warranty (Added Labor Operations) 1 04/02/2019 Initial publication Customer states: The panoramic sunroof glass panel or sunroof shade fails to operate with the switch. Technical Background One of the following two DTC scenarios will be stored in the power sunroof control module, J245 (address word 00CA): Scenario 1 DTC B154354 (Sunroof No basic setting). -Along with any of the following DTCs: DTC B157129 (Hall sensor for sunroof motor, implausible signal). Page 1 of 6 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. DTC B157529 (Sunroof motor Hall sensor 2, implausible signal). DTC B157711 (Hall sensor for sunroof motor supply, short circuit to ground). Scenario 2 DTC B154454 (Roof blind, no basic setting). -Along with any of the following DTCs: DTC B157329 (Hall sensor for roof blind motor, implausible signal). DTC B157629 (Hall sensor 2 for roof blind motor, implausible signal). DTC B157811 (Hall sensor for roof blind motor supply, short circuit to ground). Production Solution The sunroof voltage control parameters have been changed in production. Service Before condemning and replacing the sunroof glass panel drive motor V1 or the sunroof shade drive motor V260 make an attempt to set the basic settings on either drive motor. The basic settings are run as follows: 1. To set the basic settings on the sunroof glass panel drive the sunroof panel must be fully closed first. One-touch function is likely to be inactive so the panel may need to be closed holding the switch. With the sunroof panel fully closed pull down the sunroof switch fully (past both detents) and hold it in this position (Figure 1). After 6 – 7 seconds the sunroof panel will begin to move rearward to its stop then move fully forward until fully closed. Do not release the switch from this position until the entire sequence is complete. Releasing this switch during the sequence will cause the basic settings to fail. It must then be repeated starting with a fully closed sunroof glass panel. Figure 1. Set the sunroof panel basic settings by pulling the sunroof switch fully downward. Page 2 of 6 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. 2. As in the procedure for setting the basic settings for the sunroof panel, the sunroof shade must be fully closed first as well. One-touch function is likely to be inactive so the shade may need to be closed holding the switch. With the sunroof shade fully closed push the sunroof shade switch fully forward (past both detents) and hold it in this position (Figure 2). After 6 – 7 seconds the sunroof shade will begin to move rearward to its stop then move fully forward until fully closed. As in the case for the sunroof glass panel drive, do not release the switch from this position until the entire sequence is complete. Releasing this switch during the sequence will cause the basic settings to fail. It must then be repeated starting with a fully closed sunroof shade. Figure 2. Set the sunroof shade basic settings by pushing the sunroof shade switch fully forward. 3. If this adaptation procedure is not successful, gain access to either the sunroof motor V1 or to the sunroof sunshade motor V260. Using an Allen wrench de-couple the motor and depending on the sunroof panel or sunshade position manually turn the motor approximately ¼ turn in a free direction (e.g. open if component is closed, closed if component is open) then ¼ back. Neither the sunroof motor nor the sunroof sunshade motor (Figure 3) need to be removed for this step. In many cases this will reestablish the hall sensor orientation and the adaptation will then run. Try to run the adaptation procedure again. Figure 3. Sunroof motor V1 or sunroof sunshade motor V260. Page 3 of 6 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Warranty Claim Type: 110 up to 48 Months/50,000 Miles. G10 for CPO Covered Vehicles – Verify Owner. If the vehicle is outside any warranty, this Technical Service Bulletin is informational only. Service Number: 6014: Sunroof Motor 6072: Sunshade Motor Damage Code: 0040 Labor Operations: A7 sunroof motor: Inside mirror remove and reinstall 6827 1900 See SRT with associated operations Reorient motor drive 6014 9999 10 TU Headliner loosen and fasten 7084 0900 See SRT with associated operations Reorient motor drive 6014 9999 10 TU Inside mirror remove and reinstall 6827 1900 See SRT with associated operations Interior light remove and reinstall 9620 1950 See SRT with associated operations Reorient motor drive 6014 9999 10 TU 9620 1900 See SRT with associated operations A8 sunroof motor: Audi Q7 sunroof motor: A5 Coupe and A5 Sportback sunroof motor: Interior light remove and reinstall Page 4 of 6 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. Reorient motor drive 6014 9999 10 TU Headliner loosen and fasten 7084 0900 See SRT with associated operations Reorient motor drive 6072 9999 10 TU 6072 9999 180 TU A7 sunroof sunshade motor: Audi Q7 sunroof sunshade motor: Reorient motor drive A5 Coupe and A5 Sportback sunroof sunshade motor: Reorient motor drive 6072 9999 320 TU Headliner loosen and fasten 7084 0900 See SRT with associated operations Reorient front and/or rear motor drive 6072 9999 10 TU GFF 0150 0000 Time stated on the diagnostic protocol (Max 30 TU) Road test prior to the service procedure No allowance 0 TU Road test after the service procedure No allowance 0 TU A8 sunroof sunshade motor: Diagnostic Time: Claim Comment: As per TSB #2054505/3 All warranty claims submitted for payment must be in accordance with the Audi Warranty Policies and Procedures Manual. Claims are subject to review or audit by Audi Warranty. Additional Information All parts and service references provided in this TSB (2054505) are subject to change and/or removal. Always check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair. Page 5 of 6 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher. ©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites without the prior expressed written permission of the publisher. Page 6 of 6 © 2021 Audi of America, Inc. All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the publisher.