TSB 21-2052

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TECHNICAL SERVICE BULLETIN
6.7L Diesel – MIL On With DTCs P2459, P246C And/Or P2463 - Drive
To Clean Message - Operator Commanded Regeneration (OCR)
212052
01 March
2021
This bulletin supersedes 18-2232. Reason for update: Concern Carryover to New Model
Model:
Ford
2017-2021 Super Duty
Engine: 6.7L
Summary
This article supersedes TSB 18-2232 to update the Service Procedure and vehicle model years affected.
Issue: Some 2017-2021 F-Super Duty vehicles equipped with a 6.7L diesel may exhibit an illuminated
malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P2459, P246C and/or P2463 with a
Drive to Clean maintenance message. Vehicles operated primarily in a stationary or off-highway low
speed use may exhibit frequent exhaust regeneration attempts. In these conditions, a vehicle may not
easily allow for normal exhaust regeneration and may benefit from OCR capability so it can perform
complete exhaust regeneration in a stationary setting.
Action: Information only, follow the Service Procedure steps to correct the condition on vehicles that meet
all of the following criteria:
• 2017-2021 F-Super Duty
• Illuminated MIL with DTCs P2459, P246C and/or P2463 with a "Drive to Clean"
maintenance message
Warranty Status: Information Only – Not Warrantable.
Repair/Claim Coding
Causal Part:
IN
Condition Code: 04
Service Procedure
NOTE: This service procedure is for information only and is not a warrantable repair.
2017-2019 Vehicles
1. Configure the powertrain control module (PCM).
(1). Connect the appropriate Ford scan tool to the data link connector (DLC)
(2). Start a new session.
(3). Select Module Programming.
(4). Select Programmable Parameters.
(5). Select Powertrain.
(6). Select DPF Manual Regeneration – PCM.
(7). Select Manual Regen Initiation.
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(8). Select the blue check mark and follow the on-screen prompts to complete PCM configuration.
2. Configure the instrument panel cluster (IPC).
(1). Select Module Programming.
(2). Select Programmable Parameters.
(3). Select Fuel.
(4). Select Diesel Exhaust Filter Display - IPC.
(5). Select Enable.
(6). Select the blue check mark and follow the on screen prompts to complete IPC configuration.
3. Provide the customer with the OCR Customer Information Sheet prior to releasing the vehicle.
(1). Click on this link to retrieve the OCR Customer Information Sheet.
2020-2021 Vehicles
1. Connect the appropriate Ford scan tool to the DLC. Start a new session.
2. Select IPC > IPC-Disable/Enable Diesel Particulate Filter Manual Regeneration > Run > Manual Regen
Initiation.
3. Provide the customer with the OCR Customer Information Sheet prior to releasing the vehicle.
(1). Click on this link to retrieve the OCR Customer Information Sheet.
© 2021 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.
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