TSB 21-2044

Page 1 of 3
212044
TECHNICAL SERVICE BULLETIN
Gas Engine - Harsh Engagement Into Drive With Or Without DTCs
P0772 And/Or P2704
30 March
2021
This bulletin supersedes 20-2226. Reason for update: New Part/Procedure For Same Condition
Model:
Ford
2020-2021 Transit
Summary
This article supersedes TSB 20-2226 to update vehicles affected and Service Procedure.
Issue: Some 2020-2021 Transit vehicles equipped with a gas engine may exhibit a harsh engagement
into drive with or without an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes
(DTCs) P0772 and/or P2704 in the powertrain control module (PCM). This may be due to sticking valves
in the main control valve body. Most vehicles will improve and no longer exhibit the condition after the first
8,000 km (5,000 mi) of driving. To correct the condition, follow the Service Procedure steps to perform the
transmission accelerated main control break-in routine and/or overhaul the main control valve body.
Action: Follow the Service Procedure steps to correct the condition on vehicles that meet all of the
following criteria:
• 2020-2021 Transit
• Gas engine
• Harsh forward engagement
• With or without illuminated MIL with DTCs P0772 and/or P2704
NOTE: Part quantity refers to the number of that service part number required, which may be
different than the number of individual pieces. Service part numbers contain 1 piece unless
otherwise stated. "As Needed" indicates the part is required but the number may vary or is not a
whole number; parts can be billed out as non-whole numbers, including less than 1. "If Needed"
indicates the part is not mandatory.
Parts
Part
Number
Description
7L1Z7J227-A
Package Contains 2 Pieces, 4
Pieces Required
7T4Z7Z302-A
-
HL3Z7J227-A
-
W505434S439
Package Contains 4 Pieces, 4
Pieces Required
Lower Load Path Bar Retainers
W506434S439
Package Contains 4 Pieces, 8
Pieces Required
Lower Load Path Bar Retainers
Fluid Cooler O-ring Seals
Transmission Fluid Filter Seal
Auxiliary Pump Tube O-Ring
Quantity
2
1
1
1
2
1
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W520215S442
Package Contains 4 Pieces, 4
Total Pieces Required
Front Subframe Forward Nuts (2 Pieces),
Tie Rod Nuts (2 Pieces)
W711076S442
Package Contains 4 Pieces, 2
Pieces Required
Lower Ball Joint Nut
W711137S442
Package Contains 4 Pieces, 1
Piece Required
Steering Column Shaft Bolt
W716331S439
Package Contains 4 Pieces, 4
Pieces Required
Transmission Support Bolts
W712658S439
Package Contains 4 Pieces, 2
Pieces Required
Bolt Solenoid Retaining Plate
HL3Z7Z490-E
-
L1MZ7Z490-B
-
HL3Z7G007-A
Package Contains 4 Pieces, 6
Pieces Required
XL-2
-
1
1
1
1
1
Channel Plate
1
Separator Plate
2
Solenoid Retaining Clips
Motorcraft® High Temperature Nickel AntiSeize Lubricant (DRW Vehicles)
As
Needed
Parts To Inspect And Replace Only If Necessary
W715922S442
Package Contains 4 Pieces,
Max 2 Pieces Required
Front Stabilizer Bar Link Rod Lower Nut
W718943S439
Package Contains 4 Pieces,
Max 2 Pieces Required
Front Subframe Rearward Nuts
XT-12-QULV
-
If Needed
If Needed
Motorcraft® MERCON® ULV Automatic
Transmission Fluid
If Needed
Warranty Status: Eligible under provisions of New Vehicle Limited Warranty (NVLW)/Emissions
Warranty/Service Part Warranty (SPW)/Special Service Part (SSP)/Extended Service Plan (ESP)
coverage. Limits/policies/prior approvals are not altered by a TSB. NVLW/Emissions
Warranty/SPW/SSP/ESP coverage limits are determined by the identified causal part and verified using
the OASIS part coverage tool.
Labor Times
Description
Operation
No.
Time
2020-2021 Transit 10R80 Transmission: Check DTCs And/Or Odometer (Under
5000 Miles), Perform The Transmission Accelerated Main Control Break-In Routine
(Pass), Clear Adaptive Tables, And Perform Adaptive Learning Drive Cycle (Do Not
Use With Any Other Labor Operations)
212044A
1.0
Hrs.
2020-2021 Transit 10R80 Transmission: Check DTCs And/Or Odometer (Over
5000 Miles) And Overhaul The Main Control Valve Body (Do Not Use With Any
Operations Outside Of This Article)
212044B
5.9
Hrs.
2020-2021 Transit 10R80 Transmission: Check DTCs And/Or Odometer (Under
5000 Miles), Perform The Transmission Accelerated Main Control Break-In Routine
(Fail) Clear Adaptive Tables, And Overhaul The Main Control Valve Body (Do Not
Use With Any Operations Outside Of This Article)
212044C
6.9
Hrs.
2020-2021 Transit Without Lane Departure: Additional Time To Perform Alignment
(Can Be Claimed With Labor Operation B Or C)
212044D
0.8
Hrs.
2020-2021 Transit With Lane Departure: Additional Time To Perform Alignment
(Can Be Claimed With Labor Operation B Or C)
212044E
1.2
Hrs.
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2020-2021 Transit Additional Time To Remove And Install Running Boards When
Necessary(Can Be Claimed With Operation B Or C)
212044F
0.3
Hrs.
Repair/Claim Coding
Causal Part:
7A100
Condition Code: 49
Service Procedure
NOTE: Most vehicles will improve and no longer exhibit the condition after the first 8,000 km (5,000
mi) of driving.
1. Does the vehicle have more than 8,000 km (5,000 mi) on the odometer?
(1). Yes - overhaul (clean and inspect) the main control valve body. Refer to Workshop Manual (WSM),
Section 307-01. Repair is complete.
(2). No - proceed to Step 2.
2. Using the appropriate Ford diagnostic scan tool, perform the transmission accelerated main control
break-in routine 2 times. Use the scan tool to clear the transmission adaptive tables. Refer to WSM,
Section 307-01.
3. Perform the adaptive learning drive cycle. Refer to WSM, Section 307-01.
4. Does the vehicle still exhibit the condition after performing the PCM - Transmission Accelerated Main
Control Break In routine and the adaptive learning drive cycle?
(1). Yes - overhaul (clean and inspect) the main control valve body. Refer to WSM, Section 307-01.
(2). No - repair is complete.
NOTE: Advise the customer this vehicle is equipped with an adaptive transmission shift strategy
which allows the vehicle's computer to learn the transmission's unique parameters and improve
shift quality. When the adaptive strategy is reset, the computer will begin a relearning process.
This relearning process may result in firmer than normal upshifts and downshifts for several days.
© 2021 Ford Motor Company
All rights reserved.
NOTE: The information in Technical Service Bulletins is intended for use by trained, professional technicians with the knowledge,
tools, and equipment to do the job properly and safely. It informs these technicians of conditions that may occur on some vehicles, or
provides information that could assist in proper vehicle service. The procedures should not be performed by "do-it-yourselfers". Do
not assume that a condition described affects your car or truck. Contact a Ford or Lincoln dealership to determine whether the
Bulletin applies to your vehicle. Warranty Policy and Extended Service Plan documentation determine Warranty and/or Extended
Service Plan coverage unless stated otherwise in the TSB article. The information in this Technical Service Bulletin (TSB) was
current at the time of printing. Ford Motor Company reserves the right to supersede this information with updates. The most recent
information is available through Ford Motor Company's on-line technical resources.
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