ITB17-060A

Classification:
Reference:
Date:
KS17-043A
ITB17-060A
March 17, 2021
INFINITI; INTELLIGENT KEY INITIALIZATION
PROCEDURE STOPS OR WILL NOT CONTINUE
This bulletin has been amended. See AMENDMENT HISTORY on the last page.
Discard all previous versions of this bulletin.
APPLIED VEHICLES: 2017 QX60 and QX60 Hybrid (L50)
2017 Q50 and Q50 Hybrid (V37)
2017 Q60 (V37)
SERVICE INFORMATION
When the initialization procedure being performed with a new or existing Intelligent Key to an applied vehicle is
interrupted (the procedure stops or will not continue), the BCM may be left in learn mode and will not function
until it returns to normal mode. Under this condition, the BCM and Intelligent Key(s) will not function normally. If
this condition occurs, the BCM must be returned to normal mode and the initialization procedure started over.
To get back to the beginning of the Initialization procedure, use one of the following procedures:

Successfully perform the initialization procedure using one of the original Intelligent Keys twice
consecutively.
 Each successful initialization will follow with two (2) quick tones.
OR

When the initialization procedure cannot be successfully performed twice (more than two quick tones),
perform the initialization procedure five (5) times using the inoperative “failed” Intelligent Key.
 Initialization does not need to be successful when performed five times.
When returning to normal operating mode, the initialization procedure for all Intelligent Keys may be started
again.
Infiniti Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained
individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that
a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Infiniti retailer to determine if this
applies to your vehicle.
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AMENDMENT HISTORY
PUBLISHED DATE
REFERENCE
DESCRIPTION
December 18, 2017
ITB17-060
Original bulletin published
March 17, 2021
ITB17-060A
Classification Number updated
2/2
ITB17-060A