A6421782062828_1

64 Rear side windows are milky/cloudy in appearance
64 21 78 2062828/1 April 2, 2021.
Model(s)
Year
VIN Range
Vehicle-Specific Equipment
Q7, SQ7
2017 - 2021
All
Not Applicable
Q8
2019 - 2021
All
Not Applicable
SQ8, RS Q8
2020 - 2021
All
Not Applicable
Condition
Customer states:
 Rear side windows are cloudy/milky in appearance.
Workshop findings:
 Customer concern can be duplicated.
Technical Background
The rear door and/or rear
side windows are
cloudy/milky in appearance
(Figure 1).
Despite this appearance,
the rear door and/or rear
side windows are fully
compliant with the series
approval status.
Figure 1. Rear side windows (rear door and/or rear side
windows) appear cloudy/milky.
Page 1 of 2
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Production Solution
Not applicable.
Service
No repair is available at this time.
1. Do not perform any repairs. Any repairs for this concern may be denied.
2. Instruct the customer that this condition is normal.
Warranty
This TSB is informational only and not applicable to any Audi Warranty.
Additional Information
All part and service references provided in this TSB (2062828) are subject to change and/or removal. Always
check with your Parts Department and/or ETKA for the latest information and parts bulletins. Please check the
Repair Manual for fasteners, bolts, nuts, and screws that require replacement during the repair.
©2021 Audi of America, Inc. All rights reserved. The information contained in this document is based on the
latest information available at the time of printing and is subject to the copyright and other intellectual property
rights of Audi of America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes
at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or
transmitted in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may
these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.
Page 2 of 2
© 2021 Audi of America, Inc.
All rights reserved. Information contained in this document is based on the latest information available at the time of printing and is subject to the copyright and other intellectual property rights of Audi of
America, Inc., its affiliated companies and its licensors. All rights are reserved to make changes at any time without notice. No part of this document may be reproduced, stored in a retrieval system, or transmitted
in any form or by any means, electronic, mechanical, photocopying, recording, or otherwise, nor may these materials be modified or reposted to other sites, without the prior expressed written permission of the
publisher.