PIC6384D

Service Bulletin Details

Public Details for: PIC6384D

This preliminary information communicates a parts restriction is in place for the body control module on 2020 cadillac ct4, ct5, chevrolet corvette, suburban, tahoe and gmc yukon.


- 2021 - 2020 -

Bulletin No.: PIC6384D
Published date: 03/1/2021
Preliminary Information
PIC6384D Body Control Module Parts Restriction
Models
Brand:
Model:
Model Years:
VIN:
from
Engine:
to
Transmissions:
Buick
Envision
2021
All
All
All
All
Cadillac
CT4
2020 - 2021
All
All
All
All
Cadillac
CT5
2020 - 2021
All
All
All
All
Cadillac
Escalade
2021
All
All
All
All
Chevrolet
Corvette
2020 - 2021
All
All
All
All
Chevrolet
Suburban
2021
All
All
All
All
Chevrolet
Tahoe
2021
All
All
All
All
GMC
Yukon
2021
All
All
All
All
Involved Region or Country North America
Condition
As part of our ongoing continuous improvement we have placed the Body Control
Module used in the 2020-2021 Cadillac CT4, CT5, and 2021 Escalade, 2020-2021
Chevrolet Corvette, 2021 Tahoe, Suburban, GMC Yukon, and 2021 Buick Envision on
restriction. If you believe a new module is needed, contact the PQC . Please have
the part number available prior to contacting PQC.
Cause
Root Cause Analysis
Correction:
U. S. Dealers
Please contact PQC by opening a new case via Dealer Case Management (DCM) From the DCM home page, click
on “New PQC Case” found on the Technical Assistance tab.
Then in Global Connect click on the Support/Chat tab, TAC-PQC Tab, PQC -Parts Restrictions Templates to
Download the appropriate PQC -Parts Restrictions Template and save a copy to your computer, You can attach a
copy of the template to your PQC Case.
Canada Dealers
If your diagnosis leads to a possible part replacement, please contact the PQC by email at [email protected] or by
calling 1-866-654-7654 to receive the PQC -Parts Restriction Template then, return the completed Parts Restriction
Questions for engineering review.
Note: (Do Not clear any DTCs prior to contacting the PQC).
Parts Information
Description
Part Number
Quantity
Body Control Module
Body Control Module
13536231
13540165
1
1
Body Control Module
Body Control Module
Body Control Module
13541804
13541808
13541810
1
1
1
Warranty Information
For vehicles repaired under the Bumper-to-Bumper coverage (Canada Base Warranty coverage), use the following
labor operation. Reference the Applicable Warranties section of Investigate Vehicle History (IVH) for coverage
information.
Labor Operation
5410030
Description
Body Control Module Replacement
Labor Time
Use Published Labor Time
Version History
Version
Modi ed
5
01/13/2020 - Created on.
03/13/2020 - Added Cadillac CT4, and Chevrolet Corvette.
04/29/2020 - Updated Keywords.
02/23/2020 - Updated to adsd models and additional part numbers.
03/01/2021 - Updated to add 2021 Escalade, and 2021 Buick Envision.
Updated model years.
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