S1908000048 Rev.
Service Bulletin Details
Public Details for: S1908000048 Rev.
Chime stuck on in the audio system
Models from 2019
2019 CHRYSLER PACIFICA |
2019 DODGE DURANGO |
2019 JEEP GRAND CHEROKEE |
2019 JEEP WRANGLER |
2019 RAM 1500 |
2019 RAM 2500 |
2019 RAM 3500 |
Models from 2018
2018 CHRYSLER PACIFICA |
2018 DODGE DURANGO |
2018 JEEP GRAND CHEROKEE |
2018 JEEP WRANGLER |
2018 RAM 1500 |
2018 RAM 2500 |
2018 RAM 3500 |
STAR ONLINE PUBLICATION Case Number: S1908000048 – Rev. B Release Date: 03/27/2021 Symptom/Vehicle Issue: Chime Stuck On In The Audio System Discussion: The customer may hear a chime similar to cross path detection, forward collision warning or park assist alert heard consistently through the audio system. The chime sounds as if it is stuck or locked on. Repair Procedure: Do Not Replace the radio. A radio reset by pulling radio fuse or battery disconnect corrects the concern. A future radio software enhancement will correct this concern. Tentative availability 2nd quarter 2021. Verify radio software MR 28.3 or higher. This document does not authorize warranty repairs. This communication documents a record of past experiences. STAR Online does not provide any conclusions about what is wrong with the vehicle. Rather, it captures all previous cases known that appear to be similar or related to the vehicle symptom / condition. You are the expert, and you are responsible for deciding on the appropriate course of action. Contact STAR Center, or your Technical Assistance Center Via TechCONNECT or eCONTACT ticket if no solution is found FCA US LLC Version 4.2 02/06/2017