CSR 514

Altec Industries, Inc.
Midwest Operations
St. Joseph, MO.
CSR 514
Component/Supplier Recall
April 29, 2021
Units Affected: Certain 2020 RAM Chassis with adaptive cruise control (Verify your unit serial
number is affected by reviewing the attached list in this CSR or by accessing your fleet on connect.altec.
com/login)
RAM — Owner’s Manual Update (Adaptive Cruise Control)
Altec is committed to providing our customers reliable products from initial delivery throughout
the useful life of the machine.
This notice is sent to you in accordance with the National Traffic and Motor Vehicle Safety Act
and the Canada Motor Vehicle Safety Act.
Altec Industries, Inc. has received notification from an Original Equipment Manufacturer (OEM)
that a condition exists relating to motor vehicle operation or customer satisfaction in a vehicle
you possess that is equipped with Altec equipment. Refer to attached documentation that follows
this notice. If you have leased this equipment to another person or company, you are required by
Federal Law to forward a copy of this notice to the lessee by first class mail within ten (10) days
of the receipt of this notice.
If you have additional questions, please contact your Altec Account Manager. You may also contact the OEM using the contact information provided in the attached recall notice.
Altec is not able to complete this repair. This repair is not covered under the Altec Warranty
policy.
We apprecia t e your assistance in following this action in the interest of your safety and continued satisfaction with Altec products. Thank you for your immediate attention on this important
matter.
Inspection labor
Repair labor
Account #
Travel
NHTSA code
Prime fail P/N
Doc ref
Altec Use Only
0.0 hr
0.0 hr
None
Not Included
n/a
n/a
n/a
Parts Kit
N/A
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Part Number Qty Warranty
N/A		
N/A