NTB21-018
Service Bulletin Details
Public Details for: NTB21-018
2020-2021 titan/titan xd; rear personal lamp not working or switch coming apart if you confirm the rear personal (headliner) lamp operation is intermittent, or the rear personal lamp switch and trim bezel assembly is coming apart an
Models from 2021
2021 NISSAN TITAN |
2021 NISSAN TITAN XD |
Models from 2020
2020 NISSAN TITAN |
Classification: Reference: BT21-001 Date: NTB21-018 March 8, 2021 2020-2021 TITAN/TITAN XD; REAR PERSONAL LAMP NOT WORKING OR SWITCH COMING APART APPLIED VEHICLES: 2020-2021 Titan/Titan XD (A61) Built on or after: 12/13/19 IF YOU CONFIRM The rear personal (headliner) lamp operation is intermittent, Or The rear personal lamp switch and trim bezel assembly is coming apart and/or missing. ACTION Replace the rear personal lamp switch and trim bezel assembly. IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing. You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to successfully completing this repair. Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle. 1/6 SERVICE PROCEDURE Remove and Replace the Rear Personal Switch and Trim Bezel NOTE: The lamp assembly is shown removed from the vehicle in Figures 1 – 8. However, removal of the rear personal lamp assembly from the vehicle is not required. The procedure can be performed while the lamp assembly is installed in the vehicle. 1. Insert a trim/finesse stick between the lamp lens and the knob switch trim bezel, in the middle of the trim bezel. Figure 1 2. Gently pry inward and upward on the trim bezel to disengage the snap lock on the side of the trim bezel. Figure 2 2/6 NTB21-018 3. Remove the old trim bezel and knob switch and discard both (they will not be reused). Figure 3 4. Install the new knob switch assembly into the lamp unit. NOTE: Be sure to place the knob switch assembly between the two guide ribs in the lamp housing assembly. Figure 4 3/6 NTB21-018 5. Install the new trim bezel. IMPORTANT: Align the rib side of the new trim bezel with the non-rib side of the lamp housing assembly (Figure 5 and Figure 6). Figure 5 6. Figure 6 Carefully press down on one side of the trim bezel to engage the snap lock. Figure 7 4/6 NTB21-018 7. Carefully press down on the opposite side of the trim bezel to engage the final snap lock. Figure 8 8. If the rear personal lamp was removed from the vehicle for service, reinstall the lamp in the reverse order of removal. Test Lamp Operation NOTE: Conduct steps 9 - 13 by operating the lamp switch knob slowly. 9. Move the lamp switch knob to the OFF position. 10. Move the lamp switch knob to the center (DOOR) position. 11. Verify the lamp is illuminated. Move the lamp switch knob to the center (DOOR) position. 13. Verify the lamp is illuminated only when a door is open. Move the lamp switch knob to the ON position. 12. Verify the lamp is not illuminated. Verify the lamp is illuminated only when a door is open. Move the lamp switch knob to the OFF position. Verify the lamp is not illuminated. 14. Perform steps 9 - 13 again by operating the lamp switch knob quickly. 15. Activate the push lenses on the right-hand side and the left-hand side of the lamp assembly to ensure there is no sticking of the lenses and each side illuminates. 5/6 NTB21-018 PARTS INFORMATION DESCRIPTION COVER ASSY-PERSONAL LAMP (Personal Lamp Trim Bezel) KNOB-PERSONAL LAMP (Personal Lamp Knob Switch) TRIM COLOR Gray Black Gray Black PART NUMBER QUANTITY 26462-9FV3A 26462-9FV3B 26463-9FV3A 26463-9FV3B 1 1 1 1 CLAIMS INFORMATION Submit a Primary Part (PP) type line claim using the following claims coding: DESCRIPTION Rear Personal Lamp Switch and Trim Bezel Replacement (1) PFP OP CODE SYM DIA FRT (1) RX9TAA ZE 32 0.2 hr Reference the electronic parts catalog and use the Lamp Assembly – Personal (26460-*****) as the Primary Failed Part (PFP). AMENDMENT HISTORY PUBLISHED DATE REFERENCE March 8, 2021 NTB21-018 DESCRIPTION Original bulletin published 6/6 NTB21-018