NTB13052B

Reference:
Dat e:
NTB13-052b
July 5, 2013
VOLUNTARY SERVICE CAMPAIGN
2013 ALTIMA SEDAN HEATED SEATS
The SERVICE PROCEDURE in this bulletin has been amended to correct connector identification.
No other changes were made. Please discard previous versions of this bulletin.
CAMPAIGN ID: PC212
APPLIED VEHICLE: 2013 Altima Sedan (L33)
Check Service COMM to confirm campaign eligibility.
INTRODUCTION
On certain Model Year 2013 Nissan Altima Sedan vehicles equipped with heated front
seats, the seat heating feature may not work as designed. Nissan will conduct a Voluntary
Service Campaign by inspecting the seat harnesses and if necessary, install seat subharnesses to resolve the issue at no charge for parts or labor.
IDENTIFICATION NUMBER
Nissan has assigned identification number PC212 to this campaign. This number must
appear on all communications and documentation of any nature dealing with this campaign.
DEALER RESPONSIBILITY
Dealers are to correct each vehicle falling within the range of this campaign that enters the
service department. This includes vehicles purchased from private parties or presented by
transient (tourist) owners and vehicles in a dealer’s inventory.
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REPAIR OVERVIEW
Use Service COMM (campaign ID # PC212) to confirm
the vehicle you’re working on is affected by this campaign
Inspect wiring on both heated front seats
Wiring is correctly routed
Wiring is incorrectly routed
Install a seat sub-harness
on the seat(s)
END
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SERVICE PROCEDURE
Inspect Wiring – Both Heated Front Seats
IMPORTANT: Follow all cautions,
warnings, and notes in the Electronic
Service Manual (ESM) when working
on or near a Supplemental Restraint
System (SRS), such as an airbag.
NOTE: Use suitable covering to protect the vehicle from dirt / stains and damage.
CAUTION: The front passenger seat is equipped with an Occupant Classification
System sensor and control module. Do not remove the front passenger seat assembly
or disassemble the front passenger seat frame assembly as this will affect the
Occupant Classification System’s calibration.
1. Move both front seats fully forward, and then adjust the seatbacks forward.
2. From the rear of the front seats using a mirror and flashlight, locate the white 3-wire
harness connector under the seat frame assemblies of BOTH front seats (see Figure 1).
•
Look ONLY at the side of the white connector where the wire colors are green,
yellow, and black.
•
IGNORE the wires on the other side of the white connector.
•
The harness sheathing may need to be pulled back for good viewing.
•
See next page for a detailed picture.
Harness
sheathing
Middle
wire
Connector
Figure 1; seat viewed from bottom rear
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Figure 2
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Ignore
silver rings
on all 3 wires
If middle wire
is colored
black, install
sub-harness
Connector
Do not
inspect
Figure 3; picture taken with seat lifted for easier viewing only.
3. For seats where the middle wire is black (see Figure 3): Install a sub-harness listed in
PARTS INFORMATION.
•
Go to Install Sub-harness(es) on the next page.
4. When the middle wire is NOT black on BOTH seats: No further work is needed. Go to
CLAIMS INFORMATION.
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Install Sub-harness(es)
NOTE: Use suitable covering to protect the vehicle from dirt / stains and damage.
CAUTION: The front passenger seat is equipped with an Occupant Classification
System sensor and control module. Do not remove the front passenger seat assembly
or disassemble the front passenger seat frame assembly as this will affect the
Occupant Classification System’s calibration.
1. Turn the ignition switch OFF and wait for at least three (3) minutes.
2. Move the front seat(s) forward, and then adjust the seatback(s) forward.
3. From the rear of the front seats: Unfasten the elastic strap(s), and then pull back the
seat cushion flap(s).
•
This will allow better access to the bottom side of the seat(s).
•
Remember the routing of the elastic strap(s) so they can be re-secured the
same way.
NOTE: Pictures are taken with the front passenger seat lifted for easier
viewing. Do not remove the seat(s) for this repair.
Bottom
view of
seat frame
assembly
Flap
Elastic strap
Figure 4; seat viewed from bottom
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4. Unplug the seat harness(es) where noted in Figure 5.
Unplug this
connector
Figure 5
5. Plug in the sub-harness(es). See PARTS INFORMATION.
Sub-harness
Figure 6
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6. Re-secure the seat harness(es) with a tie strap where noted in Figure 7.
•
Cut off excess tie strap material.
Cut off
excess
Sub-harness
Elastic strap
Figure 7
7. Re-secure the elastic strap(s), routing them as they were originally.
8. Verify the seatbacks AND seat cushions of BOTH seats heat up properly.
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PARTS INFORMATION
*
DESCRIPTION
PART NUMBER
QUANTITY
HARNESS – FRONT SEAT (sub-harness)
87019-3TA5A
*
CLIP (tie strap)
24216-7S00A
*
As needed: One per seat and up to two per vehicle.
Figure 8; Sub-harness
CLAIMS INFORMATION
Submit a Campaign (CM) line claim using the following claims coding:
CAMPAIGN ID #
DESCRIPTION
OP CODE
FRT
PC212
Inspect seat wiring and install subharness(es) or inspect seat wiring only
PC2120
0.3 hrs
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OWNER’S LETTER (example of typical owner’s letter)
Dear Altima Owner:
Nissan recognizes that you have high expectations in the quality of your Nissan vehicle and
we are committed to meeting or exceeding those expectations. For this reason, we may
find it necessary to contact you from time to time to provide important information relating to
your vehicle, including information relating to service campaigns, warranty coverage, or
safety recalls. You may have already received a communication on one or more of these
topics in the past. While we regret any inconvenience this may cause, we do so in an effort
to increase your overall satisfaction with the quality, performance and durability of your
vehicle.
REASON FOR SERVICE CAMPAIGN
Your vehicle’s heated seat function may not perform to design intent for front driver and
passenger seats. Due to incorrect wire pin placement in the seat sub harness, when the
switch is placed on High, only the seat cushion will warm up. When the switch is placed on
Low, only the seat back will warm up. This is not a safety issue, and the vehicle still meets
and/or exceeds all applicable safety standards.
WHAT NISSAN WILL DO
To assure your continued satisfaction and confidence in your vehicle, Nissan is offering to
check the heated seat operation at an authorized Nissan dealer. If either seat heater is not
operating properly, a corrected wiring sub harness will be installed at no charge to you for
parts or labor. The service should take less than an hour to complete, but your Nissan
dealer may require your vehicle for a longer period of time based upon their work schedule.
WHAT YOU SHOULD DO
Nissan encourages you to contact your Nissan dealer at your earliest convenience in order
to arrange an appointment.
To ensure the least inconvenience for you, it is important that you have an
appointment before bringing your vehicle to the Nissan dealer for service. Please
bring this notice with you when you keep your service appointment. Instructions have been
sent to your Nissan dealer.
If the dealer fails, or is unable to complete the service free of charge, you may contact the
National Consumer Affairs Department, Nissan North America, Inc., P.O. Box 685003,
Franklin, TN 37068-5003. The toll free number is 1-800-NISSAN1 (1-800-647-7261).
Thank you for providing us an opportunity to ensure on-going satisfaction with your Nissan
vehicle.
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