NTB14016A

Classification:
Reference:
BT14-006a
Date:
NTB14-016a
September 4, 2014
2013-2014 ALTIMA; SQUEAK FROM MOONROOF
B-PILLAR AREA
This bulletin has been amended to include 2013 Altima and note on page 6. No other changes have
been made to the body of the bulletin. Please discard the previous version.
APPLIED VEHICLE 2013 (L33) All
2014 Altima (L33) Built before 1N4(*)L3AP(*)EC 182159 / Nov 19, 2013
VIN AND DATE
1N4(*)L3AP(*)EN 260580 / Dec 4, 2013
IF YOU CONFIRM
A squeaking/ticking noise is coming from the Headliner between the Moonroof and B-pillar area
shown in Figure A.

Can occur on rough roads or during conditions that cause body flex such as when
entering or exiting a sloped driveway.
1. Headlining
2. Rear assist grip (RH)
Noise heard in
these areas
3. Front assist grip (RH)
4. Sun visor (RH)
5. Front room/map
assembly
6. Sun visor (LH)
Headliner view shown from the
top of vehicle with arrow pointing
to front of vehicle
7. Rear assist grip (LH)
ACTION
Figure A
Remove Moonroof brackets and apply “Ultra High Molecular Weight” (UHMW) tape, from
Squeak and Rattle kit J-50397 (part # J-50397-15), to the bracket.

UHMW tape is listed in the Parts Information.
IMPORTANT: The purpose of ACTION (above) is to give you a quick idea of the work you will be performing.
You MUST closely follow the entire SERVICE PROCEDURE as it contains information that is essential to
successfully completing this repair.
Nissan Bulletins are intended for use by qualified technicians, not 'do-it-yourselfers'. Qualified technicians are
properly trained individuals who have the equipment, tools, safety instruction, and know-how to do a job
properly and safely. NOTE: If you believe that a described condition may apply to a particular vehicle, DO
NOT assume that it does. See your Nissan dealer to determine if this applies to your vehicle.
1/8
SERVICE PROCEDURE
1. Write down all radio station settings.
Presets
1
2
3
4
5
6
A
B
C
SAT
Fade:
Balance:
Bass:
Treble:
2. If equipped, write down / record the following customer settings for the ATC (Automatic
Temperature Control) system. (Refer to the Service Manual as needed):

Temperature Setting Trimmer

Foot Position Setting Trimmer

Inlet Port Memory Function (FRE)

Inlet Port Memory Function (REC)

Target Evaporator Temp Upper Limit
3. Disconnect the negative battery cable.
Figure B
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NTB14-016a
NOTE: In the following pictures either
the left side or the right side may be
shown. The side not shown is similar to
the side pictured.
Release at
this point
4. Remove the right front Assist Grip and
both rear Assist Grips.

Fold the Assist Grip down and
release the retaining clips with a pick
tool.
NOTE: The retaining clips will be
removed from the roof and
reattached to the Assist Grips for
reassembly in step 17.
Assist Grip
Figure 1
5. Remove the Body Side Welts from the
tops of all four doors and from around
the A-pillar, B-pillar and C-pillar
finishers.

Lay the Body Side Welts inside the
vehicle so that they are out of the
way.
Body Side Welts
Figure 2
Gap is approximately
1-2 inches
6. Release both of the front A-Pillar
finishers at the top only.
NOTE: This will allow room so that the
headliner does not get creased.
A-Pillar finisher
Figure 3
3/8
NTB14-016a
Fold down to allow
movement of the headliner.
7. Fold both of the visors down.

Do not remove the visors.
Figure 4
Upper B-pillar
finisher
8. Remove both B-pillar finishers:
a. Remove both of the shoulder belt
anchor bolt finishers.
b. Remove both of the anchor bolts
and place the belts out of the way.
Anchor bolt
Reassembly torque:
49 N•m (5.0kg-m, 36 ft-lb)
c. Pull the lower B-pillar finishers away
from the upper B-pillar finishers at
the top only.
d. Remove both of the upper B-pillar
finishers.
NOTE: The upper B-pillar finishers will
not be reused. Use new ones for
reassembly.
Lower B-pillar
finisher
Figure 5
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NTB14-016a
9. Remove both of the Rear Seat Side
Bolsters:
a. Remove the rear “seat bottom” to
gain access to both bolster bolts.
b. Remove both the left and the right
bolster bolts.
c. Slide the bolsters down to release
them from their upper mounting
clips.
Bolster bolt
Figure 6
C-pillar finisher
10. Remove both C-pillar finishers:

Remove one push pin under bolster
and then remove the C-pillar
finisher.
Push pin
Figure 7
11. Gently pull the headliner down, one side
at a time, and remove both of the
Moonroof side brackets (shown in
Figure 8 and Figure 9).
CAUTION:
 The headliner can be easily
creased (damaged).
 Only pull down enough to allow
the removal of the Moonroof
bracket.
Moonroof bracket
Gap is approximately
4 inches
Figure 8
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NTB14-016a
Moonroof bracket
12. Loosen one nut and remove four bolts
on each side.
Four Bolts
Reassembly torque:
Bolts 10 N•m (1.0 kg-m, 89 in-lb)
Nuts 7 N•m (0.7 kg-m, 62 in-lb)
One nut
IMPORTANT: Steps 13-15 below must be
closely followed to ensure that the repair is
successful.
13. Cut three strips of UHMW tape (part #
J-50397-15) into the following lengths:

Two pieces to 80mm x 30mm.

Six pieces to 30mm x 30mm.
Figure 9
30mm
NOTE:
 UHMW tape can be found in
Squeak and Rattle kit J-50397.

80mm
30mm
UHMW tape J-50397-15
Three strips of UHMW tape will
be required per vehicle.
Figure 10
14. Apply UHMW tape cut in step 13 to both
brackets as shown in Figure 11.
80mm
30mm
15. Use a center punch to make holes
through the UHMW tape for all of the
bolts to pass.
16. Reinstall both of the Moonroof brackets.
a. Hand start all fasteners first.
b. While pushing each bracket into the
corner of the B-pillar and the sunroof
frame, torque the 2 B-pillar bolts first.
c. Next torque the sunroof bolts and
then the nuts.

Apply UHMW tape
30mm
30mm
Punch through
UHMW tape
Figure 11
Moonroof bracket reassembly torque:
Bolts 10 N•m (1.0 kg-m, 89 in-lb)
Nuts 7 N•m (0.7 kg-m, 62 in-lb)
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NTB14-016a
17. Remove the Assist Grip clips from the roof brackets and reattach to the Assist Grips.
18. Reassemble the remainder of vehicle in the reverse order.

Shoulder belt anchor bolt reassembly torque:
49 N•m (5.0kg-m, 36 ft-lb)
19. Reset the clock and the radio settings.

Refer to the Owner’s manual for the procedure to set clock.
20. Reset the Automatic Temperature Control to the customer’s preferred settings.

Refer to the Electronic Service Manual (ESM), section HAC-Heater & Air
Conditioning Control System to reset prefered settings.
21. Reinitialize each auto-up power window and check the anti-pinch function.

Refer to the Electronic Service Manual (ESM), section PWC-Power WIndow Control
System.
22. Inform the customer that some of the navigation memory settings may need to be reset.
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NTB14-016a
PARTS INFORMATION
*
DESCRIPTION
PART #
UHMW tape*
J-50397-15
B-Pillar Finisher (RH)
76913-3TA0A
B-Pillar Finisher (LH)
76914-3TA0A
UHMW tape can be found in the Squeak and Rattle kit J-50397.
QUANTITY
3
1
1
EXPENSE CODE
EXPENSE CODE
022
DESCRIPTION
UHMW Tape
MAX AMOUNT
$12.57
CLAIMS INFORMATION
OPERATION
REPAIR MOONROOF
OP CODE
BX4EAA
8/8
PFP
76892-3TA1B
SYM
ZL
DIAG
32
FRT
1.8
NTB14-016a