PC329

NISSAN
BULLETIN
2015 Nissan Altima Low Refrigerant
Dealer Service Action
Reference: PC329
Date: November 25, 2014
Attention: Dealer Principal, Sales, Service & Parts Managers
*****Dealer Announcement*****
Nissan is conducting a dealer inventory service action to correct the amount of refrigerant in the air
conditioning system on 787 specific 2015 Altima vehicles identified in SERVICE COMM. These
vehicles are either currently in dealer inventory or assigned and in transit to the dealer.
Nissan asks dealers with affected vehicles to evacuate and recharge the A/C system to factory
specifications. Please refer to the electronic service manual, if needed.
Dealers are strongly requested to perform this Service Action on the affected vehicles in
their inventory before retailing to help ensure customer satisfaction.

Once the vehicle has been inspected, the vehicle can be released for sale. The service
department should file a warranty claim for this repair in a timely manner so it can be closed
on SERVICE COMM.
***** Claims Information *****
Submit a Campaign (CM) line code using the following claims Coding:
CAMPAIGN (“CM”) I.D.
PC329
DESCRIPTION
HVAC System Vacuum and Refill
OP CODE
PC3290
FRT
0.6 hrs.
EXPENSE CODE
DESCRIPTION
QTY (MAX)
EXPESNSE CODE
REQUIRED
010
R134A REFRIGERANT
$3.00
(MAX)
Required
***** Vehicle Identification – Dealer Inventory *****
A total of 787 2015 Altima vehicles are subject to this dealer inventory service action with 716
currently in dealer inventory. Affected vehicles can be identified through the following two
methods:

SERVICE COMM – Beginning November 25th, dealer service departments can
complete an inquiry on SERVICE COMM – I.D. PC329 - to determine if a vehicle is
subject to this dealer inventory service action.

VIN List – As a courtesy, posted with this announcement is a list of affected dealer
inventory VINs by region, district, and Dealer Code.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check SERVICE COMM -I.D. PC329 - for the status on each
affected vehicle currently in inventory. Nissan requests dealers to perform this repair on vehicles in
inventory prior to being retailed to ensure customer satisfaction.
***** Repair Instructions *****
This announcement will be available on ASIST, NNAnet.com, and the Dealer360 (Recalls & Service
Campaigns Community forum).

ASIST – Go to “Tech Support Info” on the left column of the ASIST opening page. Under
“Tech Support Info”, select “Inventory Vehicle Actions”. A new window will open where you
may access this information.

NNAnet.com –This announcement can be found on NNAnet.com under My Documents in the
following categories:
o Parts>Campaigns>
o Sales>Campaigns>
o Service>Campaigns>
Thank you for your prompt attention to this matter and we apologize for the
inconvenience.
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION