PC330

NISSAN
BULLETIN
2014-15 Nissan Pathfinder & Rogue Hub & Torque Member Bolt
Dealer Inventory Inspection
Reference: PC330
Date: November 25, 2014
Attention: Dealer Principal, Sales, Service & Parts Managers
*****Dealer Announcement*****
Nissan is conducting a dealer inventory inspection to inspect the front axle hub and torque member
bolts on 160 specific 2014-15 Nissan Pathfinder and Rogue vehicles identified in SERVICE COMM and
currently in dealer inventory.
PLEASE FOLLOW THE ATTACHED INSPECTION INSTRUCTIONS:

If inspection shows that the hub bolts, torque member bolts, and stopper bolts (Pathfinder
only) were all torqued to specification, submit the warranty claim and release the vehicle
without further action.

If inspection reveals that one or more bolts are found to be missing, only hand started, or
bolt head moved before specified torque achieved:
1. Send the requested information to [email protected].
2. Replace any missing bolt/s if necessary and torque to specification.
3. Submit the warranty claim and release the vehicle without further action.
***** Vehicle Identification – Dealer Inventory *****
160 2014-15 Nissan Pathfinder & Rogue vehicles are subject to this dealer inventory
inspection and can be identified through two methods:

SERVICE COMM – Beginning November 25th, dealer service departments can
complete an inquiry on SERVICE COMM – I.D. PC330 - to determine if a vehicle is
subject to this Dealer Inventory Inspection.

VIN List – As a courtesy, posted with this announcement is a list of affected dealer
inventory VINs by region, district, and Dealer Code.
***** Dealer Responsibility *****
It is the dealer’s responsibility to check SERVICE COMM -I.D. PC330- for the status on each 201415 Nissan Pathfinder & Rogue Van vehicle which is currently in inventory. Nissan requests dealers to
perform this inspection on vehicles in inventory prior to being retailed to ensure customer
satisfaction.
***** Inspection Procedure *****
This inspection procedure will be available on ASIST, NNAnet.com, and the Dealer360 (Recalls &
Service Campaigns Community forum).

ASIST – Go to “Tech Support Info” on the left column of the ASIST opening page. Under
“Tech Support Info”, select “Inventory Vehicle Actions”. A new window will open where you
may access the technical procedures.

NNAnet.com –This procedure can be found on NNAnet.com under My Documents in the
following categories:
o Sales>Campaigns>
o Parts>Campaigns>
o Service>Campaigns>
NISSAN NORTH AMERICA, INC.
Aftersales DIVISION
PC330 - Pathfinder (R52) / Rogue (T32) Hub Bolt
SERVICE PROCEDURE
NOTE: All figures are from a Pathfinder; Rogue vehicles are similar.
1. Turn the steering wheel to full left
turn position.
2. Lift the vehicle using a hoist.
Driver Side
Torque Member
Bolts
Front Position
Hub Bolts
3. On the driver side knuckle, use a
torque wrench to torque the
following bolts (Figure 1):
•
Torque member bolts:
Pathfinder 123N⋅⋅m (91 ft-lb)
Rogue 165N⋅⋅m (122 ft-lb)
•
Front position hub bolts:
88.3N⋅⋅m (65 ft-lb)
Figure 1
Passenger Side
4. On the passenger side knuckle,
use a torque wrench to torque the
following bolts (Figure 2):
•
Rear position hub bolts:
88.3N⋅⋅m (65 ft-lb)
•
Stopper bolt (Pathfinder
only): 63N⋅⋅m (46 ft-lb)
Rear Position
Hub Bolts
Stopper Bolt
Figure 2
5. Turn the steering wheel to full
right turn position.
Driver Side
6. On the driver side knuckle, use a
torque wrench to torque the
following bolts (Figure 3):
•
Rear position hub bolts:
88.3N⋅⋅m (65 ft-lb)
•
Stopper bolt (Pathfinder only):
63N⋅⋅m (46 ft-lb)
Rear Position
Hub Bolts
Stopper Bolt
Figure 3
Passenger Side
7. On the passenger side knuckle, use
a torque wrench to torque the
following bolts (Figure 4):
•
Torque member bolts:
Pathfinder 123N⋅⋅m (91 ft-lb)
Rogue 165N⋅⋅m (122 ft-lb)
•
Front position hub bolts:
88.3N⋅⋅m (65 ft-lb)
Torque Member
Bolts
Front Position
Hub Bolts
Figure 4
8. Were the hub bolts, torque member bolts and stopper bolts (Pathfinder only)
found to be torqued properly?
a. All bolts were present and torqued to specification:
• Submit warranty claim using op code PC3300 (see claims info).
• Release the vehicle
b. One or more bolts found to be missing, only hand started or bolt
head moved over ¼ turn before specified torque achieved:
• Send an E-mail to the below address:
[email protected]
Make sure to include the below information:
VIN
Dealer Code
Dealer Name
Contact Name
Contact Phone Number
Location of the under-torqued bolt
• Submit warranty claim using op code PC3301 (see claims info).
• Replace missing bolt/s if necessary and torque to spec. (Refer to Parts
Information).
• Release the vehicle
PARTS INFORMATION:
Description
Part #
Pathfinder Torque Member Bolt
41005-1MD0A
Rogue Torque Member Bolt
41005-AU00A
Pathfinder Stopper Bolt
40038-JA000
Hub Bolt (both models)
081B4-2355M
CLAIMS INFORMATION
Submit claim using the following claims coding:
Work Order Line Type: “CM” Campaign
Campaign: PC330
Claim Type:
PNC:
Symptom:
Diagnosis:
Description:
CM
PC330
ZZ
99
Op Codes Flat Rate
Time
Parts
Required
on claim
Expense
Code
Required
All bolts present and
torqued properly – OK
Condition.
PC3300
0.4 hrs.
No
No
Replace missing bolt and/or
torque bolts to spec Repair Needed.
PC3301
0.4 hrs.
No
No